Ciocca Toyota of Williamsport

Andrew Strange and his team of service technicians, along with Toyota, replaced a faulty engine in my wife's Prius, completely free of charge. There was a build defect in the engine that caused to lose compr with Toyota, replaced a faulty engine in my wife's Prius, completely free of charge. There was a build defect in the engine that caused to lose compression and blow up at 62k miles. Toyota replaced the faulty engine, no questions. It's a great place to do business! More

We had the worst experience of my life at this dealership. Our family has purchased about twenty cars in our lifetime (including multiple Toyotas) and this was by the far the worst experience we h dealership. Our family has purchased about twenty cars in our lifetime (including multiple Toyotas) and this was by the far the worst experience we have ever had. We had agreed to move forward on the purchase of a Toyota Highlander. We were told by Phil (manager) that he did not have the final cost of the car but would be calling us with the final number. We had decided to purchase the car. However, Phil did not contact us and when we tracked him down, we were told that he sold the car to someone else (who apparently visited the dealership after us) without providing us with the opportunity to complete the sale. Phil obviously has NO integrity. We purchase Toyotas. We own five cars in our family. However, we will never buy a car from the Ciocca dealership and will take our next 5-7 car purchases to Alexander Toyota. We will also inform our family, friends and acquaintances to never buy a car from the Ciocca Toyota More

Clean with nice natural light Quiet however the tv May have been nice if it was on have been nice if it was on More

Arrived at 8:15 am. A young man named Clayton Amey was there to promptly check me in. For 10,000 mile service & tire rotation. About 45 mins later, the service was compl A young man named Clayton Amey was there to promptly check me in. For 10,000 mile service & tire rotation. About 45 mins later, the service was complete including all those check points recorded for future reference. A great job done with professional oversight. I could not have asked for more. More

Always kind, keeps you updated but not pushy. Thank you to Andrew Strange I have a Highlander and a Tacoma .Happy with both ( should have earned a nice Toyota pullover (XL) by now huh??😎 thanks Thank you to Andrew Strange I have a Highlander and a Tacoma .Happy with both ( should have earned a nice Toyota pullover (XL) by now huh??😎 thanks again More

Hello I was there to get repairs done to my Highlander parts were ordered & they came in quickly , I do enjoy the coffee & snack that was offered as well as the quick service of getting my car repaired parts were ordered & they came in quickly , I do enjoy the coffee & snack that was offered as well as the quick service of getting my car repaired More

Nice staff, good beverage/snacks for long waits. Service took 80 minutes longer than told. Service took 80 minutes longer than told. More

An excellent detail service on both of my vehicles. Unfortunately my vehicles were not photographed at pickup and delivery so I have no way of proving that my front license plate was damaged while in t Unfortunately my vehicles were not photographed at pickup and delivery so I have no way of proving that my front license plate was damaged while in their possession. Vehicles are photographed when a customer delivers a car for service. I have been trying to get this process rectified for years, to no avail. More

I love the videos that are sent during the service process. It gives a sense of security that the repairs that are being suggested are truly needed and not just an attempt to gain additional money. process. It gives a sense of security that the repairs that are being suggested are truly needed and not just an attempt to gain additional money. More

The service of vehicle good- but there are long wait times at initial check in and service itself times at initial check in and service itself More