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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews

203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

July 04, 2023

They had excellent service! They were very friendly and timely and the video was a nice touch! More

by FDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

July 03, 2023

Super friendly staff all the way around. They treated you like a friend and not just a customer. Great communication from start to finish. Never left in the dark about anything. Everything More

by SZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Broome, Marissa Tomasella, Braydon Cross
Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

SZ, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

July 03, 2023

I like my service guy. He is polite and helpful. He is worthy of a raise! More

by SLKNAUSS
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, SLKNAUSS! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

July 03, 2023

You guys are always on time! ! You also always get things iced right the first time!!f More

by zippymisty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

July 02, 2023

Sales staff was very helpful. Worked with us to get the deal we were looking for More

by GARRETTZ-71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Holter, Marissa Tomasella, Brent Engleman, Nate Ahearn
Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

July 02, 2023

Pleasant and informative staff from beginning to end of my visit. They spent a great deal of time helping me through multiple questions and issues without rushing. More

by BARBROUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralphina Moccia, Marissa Tomasella, Harold Stone
Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

Hi BARBROUSE, thanks for the recommendation. Our team at Ciocca Toyota of Williamsport values your feedback and looks forward to seeing you again soon.

July 02, 2023

Always seem to do a good job whenever they work on my vehicle, they are very polite to deal with also. They always supply me with a loaner too. More

by SNAPDRAGON62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Toyota of Williamsport your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, SNAPDRAGON62!

June 30, 2023

Service was excellent. Price for an oil change was high at $85.00. Hoped it would $50 or less. More

by JDOUTT66
Recommend Dealer
Yes
Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

JDOUTT66, we appreciate the kind review relating to our service at Ciocca Toyota of Williamsport! We apologize if you feel our pricing is high, and will do everything possible to remain competitively priced while maintaining top-notch service.

June 30, 2023

I like the idea that you have table and chairs that while I’m waiting for my vehicle to be worked on I can sit there and write letters or do whatever I don’t like sitting in the soft chairs in front of the T More

by Zeus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton
Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

Zeus, we are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 29, 2023

Clean and spacious waiting area. Nice for providing complimentary coffee and tea, and vending machines. More

by TADAMSTENEYCK
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Hess
Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for the review. We are thrilled to hear your kind words, but concerned on the rating you left. Can you please elaborate on what we can do to better serve our customers? Thank you again.

Jul 05, 2023 -

TADAMSTENEYCK responded

I had a scheduled oil change at 9:45. I arrived and completed the check in process before the scheduled time. I waited for over 2 hours. That is by far the longest I've ever had to wait for an oil change anywhere.

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