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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews

203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

June 16, 2024

There is a seat in the waiting room closest to the coffee machine that needs removed. i sat in it the last time and accidentally sat down in it again this time. It basically collapses and slides on the floo More

by Kiessjennifer92jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Strange
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for taking the time to provide us with your honest feedback. We will certainly pass this along to our management team so they can work towards fixing this.

June 14, 2024

Scheduled me quick and covieniant with drop off. Service done as scheduled and asked if I needed any other services. More

by RICKLLO6RICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We apologize for the delay in our response but we are so pleased to hear that you received timely service from our team! Thank you for taking the time to provide us with a positive review and rating! We hope to be able to give you a five-star visit next time we see you!

June 14, 2024

I highly recommend the service department at this dealership. While some people avoid dealership service departments, largely because they are perceived as being more expensive, I have wasted quite a More

by jtburns33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange, Spencer Wagner
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We apologize for the delay in our response, but we are so happy to hear that you continually received excellent service from our team! Your review and rating mean so much to us! Have a wonderful week!

June 14, 2024

Super customer service! Work was completed in 1 hour. So far very happy with my 2023 Toyota Rave I purchased More

by PRIMITIVEPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Good afternoon! We would like to apologize for the delay in our response, but we are so pleased to hear that you received super customer service from our team! We strive to provide timely service backed by top-notch customer service and we're happy to know that's exactly what you've received! Have a great day!

June 14, 2024

Cordial. Interested in serving the needs of customer. Efficient and genuine . He had knowledge and practical information. More

by laultbears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hello! We apologize for the delay in our response, but we are so happy to hear that our service team provided you with an efficient, genuine and knowledgeable experience! It was a pleasure! Please let us know if we can provide you with any further assistance!

June 12, 2024

Andy was great. He got my vehicle serviced and inspected and even washed in good time. I would recommend Andy and the crew. More

by Bonnie4453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Strange
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

We apologize for the delay in our response, but we are so happy to hear that Andy provided you with a great service experience! Thank you for the five-star rating and review! Please let us know if we can provide you with any further assistance at this time!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

We're happy you found our staff to be so supportive during your experience here at Ciocca Toyota of Williamsport! Thank you for your recommendation!

June 12, 2024

Always professional and always friendly. They always keep you up to date and are very efficient. More

by M.LEFFLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

We apologize for the delay in our response, but we are so happy to know that you continually receive professional and friendly customer service from our team! It's always a pleasure! Thank you for the wonderful review and rating!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

We are very happy we could provide you with a positive experience here at Ciocca Toyota of Williamsport!

June 11, 2024

Great to deal with enjoy everyone that we dealt with vehicle is great love it More

by DOLPHIN1959PA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Willets, Harold Stone, Nathan Follmer
Jun 11, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it, thank you for the great review! We're always here to help if anything else comes up!

June 11, 2024

Ciocca in Muncy is great to work with. Very timely with reminders for routine service needed and the staff is always very friendly & professional. Work by mechanics done efficiently as we More

by Krakoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jun 11, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Krakoski! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 10, 2024

Everyone was very helpful and friendly. Great customer service. I am very happy with my purchase. More

by KBWOODING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer, Jalil Garrison
Jun 10, 2024 -

Ciocca Toyota of Williamsport responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

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