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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews

203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

June 20, 2024

Ciocca Williamsport's service department goes above and beyond to ensure that we have the best service experience possible. More

by Highview66@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange, Harold Stone
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the five-star rating and review! We are happy to hear that our team has gone above and beyond to provide you with the best service experience possible! That's exactly what we strive to do, and we greatly appreciate your kind words. Please let us know if we can be of any further assistance, we look forward to seeing you at your next scheduled visit!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

Good morning! We are so happy to hear that our service department has continued to go above and beyond to provide you with top-notch service experiences! We look forward to your next visit! Take care!

June 19, 2024

Regard the recall on my 2021 Venza, the Service Department updated the GPS system in minimal time. KUDOS!! More

by GREGBANZHOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Greg, we're pleased to hear that our service team was able to complete the GPS recall on your 2021 Venza! Thank you for choosing us for your vehicle's maintenance and service needs. It's always a pleasure to help! Have a wonderful week, and please let us know if there is anything we can to do provide you with any further assistance!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We are so pleased to hear that our service department was able to complete the recall regarding the GPS system for your 2021 Toyota Venza in a timely manner! Thank you for taking the time to leave us with an excellent review and rating!

June 19, 2024

They were quick with their service. They continued to check in with me and provide information as the work was being completed. More

by BLOOMY92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so grateful for your kind words and excellent rating! Thank you for taking the time to do so, and we look forward to seeing you at your next scheduled service visit.

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! It was such a pleasure to be able to provide you with a timely service experience! If there is anything we can do, please let us know! Have a wonderful week!

June 19, 2024

I’ve only used the service twice since my purchase but have been appreciative of efforts to keep me informed about service and sending me a video of the inspection of the undercarriage during the last app More

by Ted_wr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Ted, we are so happy to hear that our service department has been able to keep you informed regarding your vehicle's status! We are so grateful for your kind words and review! Please let us know if there is anything we can do to further assist you at this time!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We are so pleased to hear that our service department has been able to meet your expectations and provide you with top-notch experiences! We hope to have the opportunity to see you again in the future!

June 19, 2024

Service stated on time. Associate kept me updated. Service was performed as planned. Excellent experience More

by grittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hello! It was a pleasure to be able to complete your vehicle's service and ensure that it was an excellent experience for you! Thank you for taking the time to leave us an outstanding rating! Have a great week!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We are happy to hear that our service department was timely, informative and ensured your experience with us was a five-star visit! Thank you for taking the time to leave us with an excellent review and rating! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2024

Service was great on my vehicle. Good explanation of what was done. Appreciate the service More

by TIGGERCOACH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! Our service team is happy to hear that you were completely satisfied with your recent service experience here at Ciocca Toyota of Williamsport! It was a pleasure to be able to help and explain the maintenance performed on your vehicle. We appreciate you!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ciocca Toyota of Williamsport!

June 17, 2024

Justyn and Kory arranged and had all paperwork ready for us over email. I own a business so time is important. Could have been a little faster with signing all the unnecessary upcharges we didn't need. They More

by JOSHW2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kory Eck, Brent Engleman, Justyn Hendricks
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Josh, we appreciate you taking the time to provide us with your honest feedback! We greatly appreciate your business, and hope to have the opportunity to see you again in the future! Please let us know if there is anything we can do to further assist you at this time! Thank you!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

Hi Joshw2, thank you for taking the time to leave a review for us at Ciocca Toyota of Williamsport. We're happy we could meet your expectations, and we're pleased to hear that Justyn & Kory made the experience easy! We appreciate the feedback, and will pass it along to our management team!

June 16, 2024

Not good tire people. Tire problem not resolved after two service appointments. My buying extended service with Toyota seems to a bad decision. More

by Bjl1146
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hello there, we sincerely apologize for the negative experience you've had regarding your tires. Please reach out to us directly if there is any outstanding issues we can work towards resolving.

June 16, 2024

Jalile and Kory were amazing and accommodating with helping us find and purchase a car. More

by ERULSAMER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kory Eck, Nathan Follmer, Jalil Garrison
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We apologize for the delay in our response! We are so happy to hear that Jalile & Kory were amazing and accommodating during your vehicle buying experience with us! It was a pleasure to be able to help! Congratulations again on your new ride!

June 16, 2024

I was very pleased . They found a problem which has been going on for at least a year. They tried in the past but could not find it. But it was intermittent so difficult More

by GREGTHEREALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Greg, we are so happy to hear that you were very pleased after your visit with us! We understand how frustrating those intermittent issues can be! It was a pleasure to get you fixed up and back on the road! Please let us know if there is anything we can do further assist you at this time!

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