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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews

203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

July 25, 2024

Andrew is extremely friendly and provides great service! My car was ready right when he said it would be. More

by Jgplotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 29, 2024 -

Ciocca Toyota of Williamsport responded

We are so appreciative of your kind words and five-star rating! It was a pleasure to provide you with such great customer & vehicle service. Have a wonderful week!

July 22, 2024

The salesman we worked with was pleasant and seemed eager to help us with finalizing the purchase of the vehicle we were interested in. However, he was very inexperienced in helping us evaluate a lease versu More

by PATTERMJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Eveland, Nathan Follmer
Jul 23, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so happy to hear that our sales team was able to help you evaluate your vehicle purchase decisions! We sincerely apologize for any confusions and frustrations caused on our end. If there is anything we can do to provide you with any further assistance, please let us know. We appreciate your honesty and feedback!

July 21, 2024

Everyone was very courteous and easy to work with. Best experience at a car dealership! More

by SUSAN8080
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer, Justyn Hendricks
Jul 23, 2024 -

Ciocca Toyota of Williamsport responded

Susan, we are so happy to hear that our team provided you with a courteous and easy vehicle buying experience! Thank you for taking the time to let us know we did a great job!

July 04, 2024

I love this dealership they always respectful and polite I forgot about appointment they able to reschedule without any issues and been really nice about it. They fix my car quick and got to me as soon as p More

by Hanna Whitmoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 10, 2024 -

Ciocca Toyota of Williamsport responded

Hanna, we are so grateful for your wonderful review and rating! It's been such a pleasure to be able to help you and your vehicle! If there is anything we can do to further assist you, please do not hesitate to reach out!

July 04, 2024

I was having my interior and exterior detailed. I was very disappointed in the lack of cleanliness and dirt plus dirty f upholstery on both from t seat More

by SOMEONE933
Recommend Dealer
No
Employees Worked With
Tyler, he was very helpful
Jul 10, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we sincerely apologize that our detailing service did not meet the expectations that we have set for ourselves. We hope to have the opportunity to provide you with a five-star experience at your next visit.

July 01, 2024

The service manager took very seriously a concern that I voice in addition to my annual inspection. The problem was resolved to my total satisfaction. More

by cseasholtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! Thank you for taking the time to let us know that our team listened to your concern and were able to resolve any outstanding issues. We greatly appreciate the positive review! Please let us know if there is anything we can do to further assist you!

June 28, 2024

This young man was a pleasure to deal with. He was friendly professional and truly put the customer needs foremost in all his dealings! I would definitely recommend him to anyone looking to pur More

by LouMain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Willets
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! It was such a pleasure to be able to help you during your recent visit with us! Thank you for taking the time to give us a wonderful five-star rating! There's nothing we like to hear more than our team providing our customers with a friendly and professional experience. We hope you have a great week!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for taking the time to let us know that Timothy was a pleasure to work with, and that he was able to provide you with a friendly and professional vehicle buying experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2024

I deal with Tom Stacey. He is the man. I will continue to purchase Toyota as long as Tom keeps working. More

by EBTEMPLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Stacey, Brent Engleman
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the five-star rating! We're pleased to hear that Tom has continually provided you with exceptional customer service! Please reach out if there is anything we can do to further assist!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

Hello! Thank you for taking the time to leave us with an excellent rating! We are happy to hear that Tom has continued to earn your business, it's always a pleasure!

June 24, 2024

I’ve never had an issue either scheduling or getting into the service dept and I am always kept in the loop as far as what they are doing to my vehicle More

by BRENDAW2RDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name but not listed
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Brenda, we're happy to hear that our service department has always been able to schedule your vehicle in a timely manner and keep you informed throughout your visit! It's always a pleasure! We hope you have a wonderful week!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

Brenda, thank you for the top-notch review and rating! We're so happy to hear that our service department has continually been able to provide you with five-star experiences! We look forward to seeing you again at your next scheduled appointment with us! Have a wonderful week!

June 20, 2024

The entire dealership goes above and beyond to help us. Everyone was very helpful. I would come back the next time I get another Toyota vechile. More

by KayHess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Good morning! Thank you for providing our team with such wonderful feedback! We are happy to know that our team went above and beyond to help! We hope to have the opportunity to see you again in the future. Have a great week, and please let us know if we can provide you with any further assistance!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! Your excellent review and rating mean so much to us here at Ciocca Toyota of Williamsport! Our team strives to provide five-star customer service and we're pleased to hear that's exactly what you received! Please don't hesitate to reach out if there's anything additional we can do for you.

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