
Ciocca Toyota of Williamsport
Muncy, PA
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835 Reviews of Ciocca Toyota of Williamsport
The salesman we worked with was pleasant and seemed eager to help us with finalizing the purchase of the vehicle we were interested in. However, he was very inexperienced in helping us evaluate a lease versu to help us with finalizing the purchase of the vehicle we were interested in. However, he was very inexperienced in helping us evaluate a lease versus purchase option. It became very frustrating as he went back and forth with others to work out the details. At one point, we were ready to walk out because we could not get the final summary of the cost to purchase the vehicle. There were issues with a military discount which initially we were told we could get but then could not and there were issues related to the value of the trade-in we were including in the agreement. In the end we came to an agreement but the process was long and frustrating. I am not sure we would recommend Ciocca to others based on our experience. Once we had an agreement and were able to get in with Finance things went fairly smoothly. More
I love this dealership they always respectful and polite I forgot about appointment they able to reschedule without any issues and been really nice about it. They fix my car quick and got to me as soon as p I forgot about appointment they able to reschedule without any issues and been really nice about it. They fix my car quick and got to me as soon as possible. I am really pleased with them 👍 More
I was having my interior and exterior detailed. I was very disappointed in the lack of cleanliness and dirt plus dirty f upholstery on both from t seat I was very disappointed in the lack of cleanliness and dirt plus dirty f upholstery on both from t seat More
The service manager took very seriously a concern that I voice in addition to my annual inspection. The problem was resolved to my total satisfaction. voice in addition to my annual inspection. The problem was resolved to my total satisfaction. More
This young man was a pleasure to deal with. He was friendly professional and truly put the customer needs foremost in all his dealings! I would definitely recommend him to anyone looking to pur He was friendly professional and truly put the customer needs foremost in all his dealings! I would definitely recommend him to anyone looking to purchase a vehicle at Ciocca Toyota! More
I’ve never had an issue either scheduling or getting into the service dept and I am always kept in the loop as far as what they are doing to my vehicle the service dept and I am always kept in the loop as far as what they are doing to my vehicle More