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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

August 05, 2024

Easy online service dates where I can pick the time that serves my own schedule. Great guys that tell me what I need to do. More

by brad.larson1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Harold Stone
Report | Print
Aug 09, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!

August 05, 2024

Good service done in a timely manner. The staff was friendly and courteous. I am happy with their work. More

by DBHILL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember names of those I spoke with.
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Aug 09, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we are so pleased you enjoyed your visit to Ciocca Toyota of Williamsport! Thank you again for the great review!

August 05, 2024

Mr. Strange is always very pleasant and helpful. He keeps us informed about what is going on! More

by LCASSELBERRY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 09, 2024 -

Ciocca Toyota of Williamsport responded

Lcasselberry, we are very happy we could provide you with a positive experience! Thank you again for the great review!

August 05, 2024

Awesome dealership. Friendly clean and bend over backwards to help you and your vehicle. Would recommend. More

by softail2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 09, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response!

August 04, 2024

Always pushing unnecessary procedures. E.g. my car has less than 30000 miles and you folks are recommending I change Xfer case and differential case oils, $360. This is an obvious scam More

by ROBBOB7
Recommend Dealer
No
Employees Worked With
Service rep
Report | Print
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we are very sorry to hear that we did not meet your expectations at your last service visit. We will pass along your feedback to our management team.

August 03, 2024

Service was great and I was in and out in a timely manner. Work that was completed was iutstanding More

by WGOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! Thank you for the five-star rating and review! We're so pleased to hear that your service experience was outstanding and that we were able to help with your vehicle maintenance in a timely manner!

July 30, 2024

I outstanding service, very helpful very knowledgeable. Thank you. The transportation back to my work was very helpful and very appreciated. More

by BRADSSMITH79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Brad, thank you for the wonderful review and rating! We are so pleased to hear that our team provided you with an outstanding service!

July 30, 2024

Great service, except when I purchased my car and received it, it wasn't cleaned. There is still trash and hair and dirt and grime in several areas of the car. More

by JSB29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan Hartman
Report | Print
Aug 02, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2024

Clayton was very helpful and had my tire repaired quickly, even though I didn’t have an appointment. More

by drcarlbarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amey gave 5 star service
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Aug 02, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we're glad you had such a wonderful experience with Clayton and out staff! Thank you, and have a fantastic day!

July 26, 2024

They change the oil and let me what other maintenance may be needed. They communicate very well More

by Mable Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Report | Print
Jul 29, 2024 -

Ciocca Toyota of Williamsport responded

Hi Mable! Thank you for choosing us for your vehicle's maintenance and oil change! We appreciate your kind words and feedback for our service team!

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