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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews

203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

August 13, 2024

Andrew Strange always keeps me informed of what my car needs and how long it will take. He is always friendly, courteous and knowledgeable. More

by IMWARD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so pleased to hear that Andrew kept you informed of your vehicle service needs! Thank you for taking the time to let us know about the friendly, courteous, and knowledgeable customer service you received!

August 13, 2024

Great experience! Was able to get in quickly with an expedient repair. Andy was great! It was worth the hour drive to the dealership. More

by dB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for taking the time to let us know that you had a great service visit with us recently! We're so happy to hear that Andy was great and that we were able to get your vehicle repaired in a timely manner!

August 13, 2024

There are many service appointments available. The Service Department staff is professional and communicates well. More

by no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange, Harold Stone
Aug 16, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the five-star review and rating! It's always a pleasure to hear that our team's communication and customer service are professional!

August 10, 2024

The man that I dealt with his name was Travis He was a very big help and very informative and polite More

by mulliandme2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hello! Thank you for taking the time to let us know how we did! We are so pleased to hear that Travis was informative, polite and helpful during your recent visit with us!

August 10, 2024

Quick service; quality work & top notch attention. I appreciate their work. Prices high for labor More

by alberti1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis, Harold Stone
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so pleased to hear that our team was able to provide you with quick service, quality work & top notch attention! Your kind words mean so much to our service team. We will certainly pass along your feedback to our team.

August 09, 2024

Brennan was by far the nicest and most responsive sales associate I have ever dealt with in a car transaction. He was not only knowledgeable and straightforward, but made us feel comfortable during the ent More

by CAVMAILBOX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Engleman, Brennan Hartman
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for taking the time to let us know that you had a five-star experience with us recently! It was a pleasure to be able to help you during the vehicle buying process! Our team strives to go the extra mile, and we're so happy to hear that's exactly what you received! Congratulations on your truck!

August 09, 2024

My problem was solved within 30/40 minutes without an appointment. Very accommodating, I would recommend. More

by dlharpster149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so happy to hear that our service team was able to help solve your vehicle's problem and get you back on the road! Thank you for the five-star rating and review!

August 08, 2024

Everything made right, and it looks great. Thank you for your work, I appreciate it. More

by JSB29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the top-notch review and rating! We are so pleased to hear that you had a wonderful experience with us recently!

August 07, 2024

To start off, we went in for an 11:00 appointment on a Monday, but we still had to wait 2-2.5 hours. Then, they never paid off the loan for my trade-in like the paperwork states, so I still owe money and More

by kriggle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jodi L.
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we are very sorry for the negative experience you've had with us. We are working one escalating your situation to the correct individuals so it gets addressed properly. We appreciate your patience, and would like to again apologize if someone hasn't reached out at this point to help resolve this.

August 06, 2024

Did a great job! Facility is new and employees are always very friendly! Well pleased with the Service we receive there. More

by DOUGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Aug 09, 2024 -

Ciocca Toyota of Williamsport responded

Douge, we are so pleased you enjoyed your visit to Ciocca Toyota of Williamsport! We hope to see you soon!

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