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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,896 Reviews

167 NJ-31

Flemington, NJ

08822

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3,896 Reviews of Ciocca Subaru of Flemington

December 04, 2023

Michael was polite and professional. He addressed all my concerns. I appreciated all of his help. More

by BARLOCKS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector, Michael Homeijer
Dec 05, 2023 -

Ciocca Subaru of Flemington responded

It's great to know that Michael assisted you with all your concerns at Ciocca Subaru of Flemington. Thank you for choosing us! We'll see you next time. Safe travels!

December 04, 2023

Easy scheduling oil change, tire rotation online for next day. Stayed during the service, nice accomodations, snacks and drinks provided. Staff is super nice and accommodating. Service completed before I cou More

by JimFi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Henderson, Jeannette Macpherson, Jeff Aranjo
Dec 05, 2023 -

Ciocca Subaru of Flemington responded

Hi JimFi! We're glad to know that your service visit at Ciocca Subaru of Flemington was efficient and comfortable. We strive for quick yet thorough work so you can get back on the road in no time! Thanks for choosing us!

December 04, 2023

Great experience with everyone we dealt with at dealership They provided a smooth,easy transaction Relaxed atmosphere More

by Sierra1500
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Alex Leist
Dec 05, 2023 -

Ciocca Subaru of Flemington responded

Hey Sierra, thank you for the 5-star rating! We're glad to know your experience at Ciocca Subaru of Flemington was smooth and easy. We hope to see you next time! Enjoy your new ride!

December 04, 2023

Dealer followed through with repairs after problem occurred right after picking up the car. Was able to speak with technician about diagnostic procedures and was pleased at his procedures More

by ROBINLDEAL
Recommend Dealer
Yes
Employees Worked With
Michael Homeijer, Michael Homeijer
Dec 05, 2023 -

Ciocca Subaru of Flemington responded

Hi Robin! We're glad to know that our team at Ciocca Subaru of Flemington was able to assist with your repairs and provide you with a satisfactory experience. We appreciate the feedback!

December 04, 2023

Very pleasant and informative. No pressure. Would recommend. I would highly recommend Ciocca Subaru of Flemington. Everyone was patient, informative and did not pressure for a sale More

by DMJSEN3
Recommend Dealer
Yes
Employees Worked With
Michael Castor, Michael Castor
Dec 05, 2023 -

Ciocca Subaru of Flemington responded

Thank you for the 5-star rating! We're are glad to know you had a positive experience at Ciocca Subaru of Flemington. We appreciate your recommendation and see you again! Drive safely!

December 04, 2023

Sara called to confirm our appointment. Very polite Staff was very positive and service was excellent, overall great service experience More

by gregory.r.sr.7
Recommend Dealer
Yes
Employees Worked With
Michael Homeijer, Michael Homeijer
Dec 05, 2023 -

Ciocca Subaru of Flemington responded

Hi Gregory! We're glad to know that you had a great service experience with Sara from our team at Ciocca Subaru of Flemington! It's wonderful to see your positive feedback about our team. Thanks for choosing us and we look forward to serving you again in the future!

December 04, 2023

Been a customer for 27 yrs. Very disappointed this last service visit with my 13 yr old Subaru and how it was returned to me. I have lost my faith & trust in your dealership. Now More

by TKELLY002
Recommend Dealer
No
Employees Worked With
Corey Smith
Dec 04, 2023 -

Ciocca Subaru of Flemington responded

Hello - I'm disappointed to hear that your recent experience with our team wasn't up to the high standards you've come to expect from us. We value our long-term relationships and it's dismaying to know we've let you down. I'd appreciate the opportunity to discuss the situation with you further and work toward a resolution if possible - when you have a moment, would you please contact me directly? Thank you, Michael Castor - General Manager - mcastor@cioccadealerships.com

December 03, 2023

Great communication, thorough work, mechanic clearly explained everything that my car needed. Easy to schedule service and fair pricing. More

by zmiracle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Eric Henderson, Kyle Opie, Michael Castor, Jeff Aranjo, Michael Homeijer, Corey Smith, Joe Rivera, Alex LeVicchi
Dec 04, 2023 -

Ciocca Subaru of Flemington responded

We're so glad to hear it! Thank you for the great review, zmiracle! We're always here to help if anything else comes up!

December 03, 2023

Excellent service in every department from sales, parts and service at this dealership. World class! More

by TheresaE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not see the man in parts department listed., Jeff Aranjo, Michael Homeijer, Corey Smith
Dec 04, 2023 -

Ciocca Subaru of Flemington responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

December 02, 2023

My service rep was very nice, everyone was very polite and professional from start to finish. They addressed all my concerns and stayed in touch with me throughout the process. More

by Nes163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Aranjo, Michael Homeijer, Corey Smith
Dec 04, 2023 -

Ciocca Subaru of Flemington responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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