Ciocca Subaru of Flemington

Changed for the worse since Ciocca took over these dealerships. Prices have gone up significantly, and they no longer honor promises made by the prior owners. For example, it used to be that if you dealerships. Prices have gone up significantly, and they no longer honor promises made by the prior owners. For example, it used to be that if you bought your tires there you'd get free tire rotations for the life of the tires. Now they charge for this. When getting my brakes checked, the results have been all over the map and not consistent. For example, at one appointment they were 6 mm, then the next one 3 months later they were 9mm...how is that even possible? It certainly doesn't make me feel safe driving. More

Great customer service! ! Highly recommend Ciocca Subaru in Flemington. They were courteous and honest. Fair prices. ! Highly recommend Ciocca Subaru in Flemington. They were courteous and honest. Fair prices. More

These people gave my 2019 Forester its 40,000 mile tune-up and were pleasant and helpful whenever I spoke with them. Thanks folks! tune-up and were pleasant and helpful whenever I spoke with them. Thanks folks! More

Excellent customer service. .very professional and patient personnel...way to go! Keep doing nice things to Subaru lover's. .very professional and patient personnel...way to go! Keep doing nice things to Subaru lover's. More

I had good experience all around. Michael was very professional. I will certainly recommend you Michael was very professional. I will certainly recommend you More

They do not know when certain maintenance items were done to my vehicle because they changed ownership, and even though I asked them to put a note on my account, they continually recommend me to replace part to my vehicle because they changed ownership, and even though I asked them to put a note on my account, they continually recommend me to replace parts that are not due yet. I have been coming here for years and had all work done here. When I told them again that this should have been noted on my account, because it can be confusing to be told you need to do something that has already been done, the service rep just repeated the same thing. The new ownership clearly do not care about you or your car and the service team do not appear to know much about cars and seem to just be sales people. Costs for oil changes, maintenance and repairs have also gone up and are extremely high now. More

Brought my forester in for an occasional noise had tried a few others but everyone said nothing wrong They fixed that and a couple of other things that needed attention. Liked the video inspections a few others but everyone said nothing wrong They fixed that and a couple of other things that needed attention. Liked the video inspections More

Very happy with our service. Great communication and done when promised. I highly recommend them. Great communication and done when promised. I highly recommend them. More

Richard Pocsi handled two important service matters with professionalism and courtesy. My first time in 50 plus years having my cars serviced at a dealership and so far I am very satisfied professionalism and courtesy. My first time in 50 plus years having my cars serviced at a dealership and so far I am very satisfied More

Very comfortable and professional experience. Zack McLeish was personable and made buying my car an easy transaction by explaining everything simply and thourly. Zack McLeish was personable and made buying my car an easy transaction by explaining everything simply and thourly. More