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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,896 Reviews
Call Dealership (908) 782-2025
View Awards

167 NJ-31

Flemington, NJ

08822

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3,896 Reviews of Ciocca Subaru of Flemington

December 02, 2023

When I purchased the car it included 2 free oil changes. Apparently the 2nd one had be done within the first 12 months. I was 10 days late. You’d think they would have given me the benefit of the doubt. More

by KJM14040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Castor
Report | Print
Dec 04, 2023 -

Ciocca Subaru of Flemington responded

I'm sorry to read about your experience with the oil change offer. We can certainly understand your frustration and invite you to reach out directly if you'd like to discuss the situation further. Respectfully, Michael Castor - General Manager - mcastor@cioccadealerships.com

Helpful
December 01, 2023

I had a problem with scheduling and my appointment but they then went out of their way to correct it. More

by Diane
Recommend Dealer
Yes
Employees Worked With
Rich Pocsi and Hector , Michael Homeijer
Report | Print
Dec 01, 2023 -

Ciocca Subaru of Flemington responded

Diane, we appreciate your understanding and patience with the scheduling hiccup. We're glad our team at Ciocca Subaru of Flemington could make things right for you!

Helpful
December 01, 2023

Welcoming. Informative. Would use them again. A quick and powerful experience. From start to end easy. More

by MUGGS1946
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Alex Leist
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Dec 01, 2023 -

Ciocca Subaru of Flemington responded

Thank you for the 5-star rating! We're glad to know you had a positive experience with our team at Ciocca Subaru of Flemington. We look forward to serving you again in the future! Safe travels!

Helpful
December 01, 2023

Dropped vehicle off received complimentary vehicle was not pressured to make any additional repairs but was notified of needed repairs. Thorough job done no hassles and super friendly and polite personnel More

by kimberlybrownstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Homeijer, Joe Rivera
Report | Print
Dec 04, 2023 -

Ciocca Subaru of Flemington responded

Kimberly, we're glad to know you had a hassle-free experience at Ciocca Subaru of Flemington. We aim for thoroughness and friendliness in our service! Thanks for the positive feedback!

Helpful
November 30, 2023

Excellent service. Very Responsive. Shane. The service guy, was always prompt to respond. Love flemington, Subaru. More

by EMABREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Nov 30, 2023 -

Ciocca Subaru of Flemington responded

Thanks for the positive feedback! We're glad to know Shane and our team at Ciocca Subaru of Flemington were able to provide you with excellent service. Enjoy your time on the road!

Helpful
November 30, 2023

Very nice. And courteous department. They really tried to accommodate everything I asked for any constantly kept me informed. More

by Pizza guy
Recommend Dealer
Yes
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Nov 30, 2023 -

Ciocca Subaru of Flemington responded

We're glad to know you had a positive experience with our team at Ciocca Subaru of Flemington! We strive for excellent communication and service. Thanks for your feedback, we appreciate it!

Helpful
November 30, 2023

I've been a customer here for a few years and have seen change. Sad to see all the women reps be replaced by a new group of men. Would like to see a more diverse group caring for their customers More

by MICHELLEDALYPADRON
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Nov 30, 2023 -

Ciocca Subaru of Flemington responded

We appreciate your feedback and understand the importance of diversity in our team. We're committed to providing an inclusive environment for all customers, so it's concerning to read this review. I'd like to discuss this further with you if possible, please feel free to reach out at any time. Thank you, Michael Castor - General Manager - mcastor@cioccadealerships.com

Helpful
November 30, 2023

The. Flemington dealership was 100% great to work with very knowledgeable team of experts would highly recommend. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Heater, Jeff Aranjo, Michael Homeijer, Corey Smith
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Dec 01, 2023 -

Ciocca Subaru of Flemington responded

Hey Jenny, thank you for the positive review! We're delighted to know that you had a great experience with our knowledgeable team at Ciocca Subaru of Flemington. We appreciate your recommendation and see you again! Safe travels!

Helpful
November 29, 2023

The maintenance appointment went as planned. Work was none within time frame estimated. Hector was very helpful More

by j48gardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Nov 29, 2023 -

Ciocca Subaru of Flemington responded

We're glad to know your maintenance appointment went smoothly, and Hector was able to assist you. Thanks for choosing Ciocca Subaru of Flemington!

Helpful
November 29, 2023

Both men who assisted me were helpful and professional. They kept me informed and expediated the service. More

by cochrane11
Recommend Dealer
Yes
Employees Worked With
Drew and another
Report | Print
Nov 30, 2023 -

Ciocca Subaru of Flemington responded

We're delighted to know our team at Ciocca Subaru of Flemington was able to provide you with a professional and efficient service experience. Thanks for sharing your feedback!

Helpful
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