Ciocca Nissan of York

Great experience! We needed a dependable vehicle,also something that would work with our budget.As my fiance' is going on the heart transplant list.Everyone at Apple Ni We needed a dependable vehicle,also something that would work with our budget.As my fiance' is going on the heart transplant list.Everyone at Apple Nissan was very helpful,kind,understanding.The man we worked with Ernest Hughes,was incredibly kind,very helpful.Took his time with all of our paperwork,making sure every detail was in place.Even when there was a problem with the brakes,he had that taken care of right there, at no cost to us.I.would most definitely recommend this dealership.All the staff was extremely kind & respectful.We bought a 2011 Toyota Avalon,a beautiful car! More

Would do again James was helpful. Found parts I wanted, and got it customized the way I wanted. Took about 1.5 weeks to get setup. Resolved issues/concerns quickly. James was helpful. Found parts I wanted, and got it customized the way I wanted. Took about 1.5 weeks to get setup. Resolved issues/concerns quickly. Financing went smooth/fast. When I went to sign the paperwork, I was surprised by 'gap' insurance. This seems to be industry standard practice because it's profitable for them. Would have liked a heads up to do research on it. But otherwise went smooth. They didn't waste my time with other 'add-ons', which I imagine some dealers push.. More

New Car Purchase I was a hard decision for me to buy my vehicle. I contacted Calvin numerous times over an extended period of time. Calvin was very patient with me dur I was a hard decision for me to buy my vehicle. I contacted Calvin numerous times over an extended period of time. Calvin was very patient with me during this time and continued to reach out to me without making me feel pressured into making a decision. This approach really allowed me to take the opportunity to make the decision to finally make the purchase. More

Won't be the last time I visit This is the second time i brought a new car from apple nissan and it won't be my last. They are very professional and quick to make you feel like fa This is the second time i brought a new car from apple nissan and it won't be my last. They are very professional and quick to make you feel like family. Ernest Hughes and his manger Ron Smith fought very hard to get me into a brand new car with a low interest rate. Then the finance manger Jay Latko made a few calls to drop my interest rate even lower. What makes it even better is I wasn't even concern about the interest rate cause i knew i could afford it I just wanted the new car, but they went out of their own way to ensure i was getting the best deal. Now that's what i call 5 star customer service. Also Ernest Hughes new exactly what I wanted and then some. We clicked immediately and he wanted to make sure I got what I wanted and didn't settle for anything less. If your looking for a place were they treat you like family and don't dismiss you cause credit my not be spectacular. Instead they work with you and the banks to ensure everyone not only walks away happy but happily returns as well. Then this is the place for you. More

Outstanding Customer Service Ernst was an amazing salesman! He was completely honest with us and never gave us the "run around". I strongly recommend him and Apple Nissan for yo Ernst was an amazing salesman! He was completely honest with us and never gave us the "run around". I strongly recommend him and Apple Nissan for you auto needs! More

Ease of purchasing a new 2017 Nissan Murano SL I was seeking a new vehicle to replace my 2011 Murano EX and worked with Bruce Massey, the dealerships sales consultant. I found Bruce to be a very kn I was seeking a new vehicle to replace my 2011 Murano EX and worked with Bruce Massey, the dealerships sales consultant. I found Bruce to be a very knowledgeable, personable, and professional individual. I was honest with him telling him I was looking into other brands before I made a final decision. I test drove a 2017.5 Murano SL and was impressed with the vehicle quality, ride, and technology. As he was working on the final pricing I visited other dealers, later the same day Bruce called me with a price including my trade in and I told him I would get back with him. The superior quality of the 2017 Murano, price, and my comfort with Bruce's honesty and no pressure salesmanship made my decision to purchase this car. Even now after the purchase Bruce is helping me with somethings and has offered additional training on the advanced technology of this machine. Bob Snell More

Fabulous service! Sebastian was absolutely great to work with. He was so attentive, listened to and answered all my questions, and was extremely patient- especially whe Sebastian was absolutely great to work with. He was so attentive, listened to and answered all my questions, and was extremely patient- especially when I dragged out making a decision! He worked quickly but didn't make me feel rushed. I also felt like when I got home and had questions or concerns, I could reach out to Sebastian for help, and in fact, I had to. He set me up with a service appointment the next day, and Haleigh in the service department provided incredible service so quickly. I had a lot of anxiety about buying my first (real) car, and Sebastian and the whole team at Apple Nissan made it a lot less scary. I would absolutely, 1000% recommend Sebastian Davis to anyone in the search of a new car! More

Best car buying experience yet!! Sebastian was the best. He made the whole experience amazing. We've been buying cars for over 25 years and this is by far the best experience we've ev Sebastian was the best. He made the whole experience amazing. We've been buying cars for over 25 years and this is by far the best experience we've ever had. No haggling, no trying to sell me something I can't afford to boost commissions, no headaches. Thanks so much, we will recommend you to all our friends and will be back when it's time to buy our next car if we're in the area!!!! More

Excellent Car buying experience Sebastian did an excellent job of answering all of my questions and listening to what I was looking for in a vehicle. He even let me take the vehicle Sebastian did an excellent job of answering all of my questions and listening to what I was looking for in a vehicle. He even let me take the vehicle home that evening so that It could help me make my decision on which automobile to purchase. The entire process was quick and efficient and they even got me a great deal on the financing. More

Above and beyond customer service My experience at Apple Nissan was exceptional. Bruce Massey did everything he could to make my car buying experience as simple as possible while still My experience at Apple Nissan was exceptional. Bruce Massey did everything he could to make my car buying experience as simple as possible while still adhering to the parameters that I had in mind. He really made the decision easy and you could tell he sincerely wanted to help me find the right car, no matter what, which is not something that you get everywhere. More