Ciocca Honda of Williamsport

Does not back the tires they sell. Everything’s is wonderful until you have a problem. Then your on your own. Everything’s is wonderful until you have a problem. Then your on your own. More

This was an amazing experience! As soon as you walk in the door you’re greeted and they treat everyone like family. As soon as you walk in the door you’re greeted and they treat everyone like family. More

It is a non-pressure type of salesmanship and they are well trained in the art. well trained in the art. More

It has been a wonderful experience. The most caring people that treat you like family! The most caring people that treat you like family! More

Very friendly staff in all aspects of buying my new CRV! Staff stayed well beyond closing to make sure I was happy with every aspect of the purchase! Thank you Braiden! Will mention you and Ciocca Honda Staff stayed well beyond closing to make sure I was happy with every aspect of the purchase! Thank you Braiden! Will mention you and Ciocca Honda of Williamsport to anyone buying a Honda! More

Great service. .friendly people…and Tim Tyler is a gem. I have bought at least 5 cars from him. He is honest and trustworthy. I won’t deal with anyone else. Thank yo .friendly people…and Tim Tyler is a gem. I have bought at least 5 cars from him. He is honest and trustworthy. I won’t deal with anyone else. Thank you Tim. More

It was the easiest and one of the best car buying experience I’ve had in my car buying life (40+ years). John Barniak and the rest of the team were a joy to work with. experience I’ve had in my car buying life (40+ years). John Barniak and the rest of the team were a joy to work with. More

John Barnaik was a non pressure, very helpful salesman. Made the buying experience a pleasant one, very easy. Also, wasn't in there all day after the sale signing paperwork. In and out Made the buying experience a pleasant one, very easy. Also, wasn't in there all day after the sale signing paperwork. In and out More

Hunter Nolan was a great help in assisting us with getting a second vehicle. He was kind helpful and very knowledgeable able the vehicle we decided on. getting a second vehicle. He was kind helpful and very knowledgeable able the vehicle we decided on. More

I’ve been looking for a second vehicle for sometime now, and now that prices are coming down. Most dealers are willing to at least negotiate some money. So I found a low mileage 2012, Nissan pro- 4X titan, and now that prices are coming down. Most dealers are willing to at least negotiate some money. So I found a low mileage 2012, Nissan pro- 4X titan, at this dealership. I put in a request I believe through kbb.com, and received a call from a sales lady, explaining to her that I lived out of state and asked her if they were negotiable on the price of the truck, she said absolutely we should have some room. So I had a virtual appointment set up for the next day to have a salesman do a FaceTime with me, and I wanted him to look underneath the car, specifically at the back and plates in the frame, because we all know what the rust belt does to vehicles, especially this one being 10 years old. I think his name was Brandon, or Braden, I’m not sure all I know is, he was ignorant, not professional, and not helpful at all. It seemed to me like he was more bothered by the fact that I was looking for a vehicle to buy, and then, when I asked him if the price is negotiable, he said the price is the price and that’s all there is and I said well I talked to somebody yesterday, and they said, otherwise, he said I don’t care what they said the price is the price. The thing that really ticks me off, as I wasn’t looking for multiple thousands of dollars off of this truck, although it should be, because not too many people are looking for a king cab truck, more people are looking for a full four doors. And the trade-in value of this truck is virtually half of what they’re asking. When I get treated in this way, I feel that I need to reach out and express my displeasure, because dealer principles, and sales managers, really don’t care about people. They care about the number . I had had some issues with a vehicle that I had bought from another dealer a few months back, and they went out of their way to make it right. And rightly so because right around the time I bought that car, a couple of months later, the value dropped on it . As it should, actually, because that’s what a normal car market is. If this dealer wants to call me up, and negotiate a fair price for this truck, I’m more than happily buy it off them if it meets my needs. Even though it may only have 64,000 miles on it, I don’t know too many people who would want to pay $22,000 for a 10 year old truck, that was actually around 35K new, with massive incentives at the time that it was sold originally. How would I know this? Because I was in the business back then . And I sold these trucks when they were new. You never know who you have on the other end of the phone, I can’t tell you how many times, working at a dealership I would see a guy come in, looking warm for the day, yes, they would have incredible credit scores, and usually a lot of money, to make a cash purchase. It’s the people that come in, wearing expensive clothes, with a 540 credit score, 4 repos and income, not capable of supporting the car that they’re looking for. Not unless you’re at a Maserati dealer, or another high-end car dealer. And even then, the people that came in looking like they bought their clothes at Goodwill, are usually more qualified than the aforementioned. You never judge a book by its cover. The way I see it, I’m helping a dealer to move a unit, that they probably over paid for from auction or trade-in. I mean how well do you think a vehicle that gets 12 miles to the gallon is going to do on a Honda lot that’s 10 years old ? Rant over, I guess I’m still looking. More