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Ciocca Honda of Williamsport

Muncy, PA

4.7
141 Reviews

201 Lycoming Mall Dr.

Muncy, PA

17756

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141 Reviews of Ciocca Honda of Williamsport

August 31, 2023

Service advisors are fantastic. Very informative and helpful. Polite and kind. Today I had Robert as my advisor and he was great. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and 2 other great guys
Sep 01, 2023 -

Ciocca Honda of Williamsport responded

Hi Jen, we're delighted to know that Robert and our service advisors at Ciocca Honda of Williamsport were able to assist you effectively. Thanks for your kind words!

August 26, 2023

Donovan was very helpful and helped me find a vehicle that was the right fit for me. More

by natdinch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donovan Killian
Aug 30, 2023 -

Ciocca Honda of Williamsport responded

Thank you for the 5-star rating! We're happy to hear that Donovan helped you find the right vehicle for you during your visit! We'll see you next time at Ciocca Honda of Williamsport! Enjoy your new ride!

August 24, 2023

Everyone that I dealt with was personable as well as professional. The email and text messages were appreciated as reminders. More

by sumstead4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Saar, Jeff Zellner
Aug 24, 2023 -

Ciocca Honda of Williamsport responded

Thank you for the 5-star rating! We're glad to hear that your experience with our team was both personable and professional during your visit. We'll see you next time!

August 23, 2023

Friendly , responsive , willing to answer all questions no matter how trivial ! Great experience with Donovan Killian and Joe Jacobs ; thank you all ! More

by Cajnomadrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donovan Killian
Aug 25, 2023 -

Ciocca Honda of Williamsport responded

We're glad to know that you had a great experience with Donovan and Joe at Ciocca Honda of Williamsport! Thank you for the positive feedback! We'll see you next time. Have a great ride!

August 17, 2023

We chose Ciocca Honda to complete a safety recall. They completed the recall and recommended a few other maintenance items. We didn’t choose to complete them all due to the cost but appreciated the in More

by annestyborski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Cronin , Jeff Zellner
Aug 18, 2023 -

Ciocca Honda of Williamsport responded

Hi Anne! we appreciate your trust in us for handling the recall on your vehicle at Ciocca Honda of Williamsport. We're glad you found our updates and service helpful! We'll see you next time!

August 16, 2023

The staff at the dealership in Muncy, PA are always really nice and really helpful. More

by Kimlenweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Aug 17, 2023 -

Ciocca Honda of Williamsport responded

We really appreciate you taking the time to leave Ciocca Honda of Williamsport this awesome review, thank you!

July 15, 2023

Great service for me. They stayed well beyond their time to adjust to my schedule. Smooth process overall and had everything ready for me. Will continue to work with them More

by Abdur Rehman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Tyler
Jul 17, 2023 -

Ciocca Honda of Williamsport responded

Hi Abdur, thanks for the recommendation. Our team at Ciocca Honda of Williamsport values your feedback and looks forward to seeing you again soon.

July 08, 2023

This is an update of our original post. Originally we had an issue with our daughter trying to purchase a truck (since she was out-of-state) that she found at Ciocca that was the beautiful More

by Kent
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kristin, Hunter
Jul 13, 2023 -

Ciocca Honda of Williamsport responded

Hi Kent, we apologize for your experience at our dealership. We take our feedback seriously, and we would like to fix this for you. Please reach out to our General Manager, Kristin Heiser at kheiser@cioccadealerships.com or (570) 326-2858. Thank you for bringing this to our attention.

June 19, 2023

They were very helpful in finding me a new car, making the process painless and easy. More

by ccressman21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donovan Killian
Jun 20, 2023 -

Ciocca Honda of Williamsport responded

Ccressman21, we love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

May 17, 2023

High pressure sales man! ! Only cares about the commission for the sale. Vehicle wasn't ready for 3 days but called everyday to get me to sign the paperwork. I asked if after More

by fran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Coleman
May 18, 2023 -

Ciocca Honda of Williamsport responded

We apologize for your experience with us, Fran. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (570) 326-2858 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

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