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Ciocca Honda of Williamsport

Muncy, PA

4.7
142 Reviews
Call Dealership (570) 326-2858

201 Lycoming Mall Dr.

Muncy, PA

17756

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142 Reviews of Ciocca Honda of Williamsport

October 16, 2023

Very helpful that you offer pick-up & delivery for vehicle service. Great for us that work 9 to 5. More

by Zimbobway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
Report | Print
Oct 17, 2023 -

Ciocca Honda of Williamsport responded

Thank you for your feedback! We're glad our pick-up and delivery service made your experience more convenient at Ciocca Honda of Williamsport. We appreciate your business and look forward to serving you in the future. Safe travels!

October 12, 2023

They’re always prompt and efficient. I know my car is road ready when I go there More

by Cisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Oct 13, 2023 -

Ciocca Honda of Williamsport responded

Cisco, we're delighted we could deliver an excellent experience! - Ciocca Honda of Williamsport Team

September 21, 2023

Worst car ever and worst service ever they didn’t contact me and I think they have lost my email. More

by Poppyof5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Zellner
Report | Print
Sep 29, 2023 -

Ciocca Honda of Williamsport responded

Hi Poppyof5, we apologize for your experience with us. Can you please leave your name, or contact information so a manager can reach out to you? Thank you, we look forward to getting this resolved for you.

Sep 29, 2023 -

Poppyof5 responded

They don’t even know my name.

Sep 29, 2023 -

Poppyof5 responded

The emails come in as Diane

September 20, 2023

Recently purchased a new C-RV. The entire sales team were very professional and friendly. Deretz, Joe and Cameron made it a satisfying buying experience. They all were well organiz More

by WK
Recommend Dealer
Yes
Employees Worked With
Deretz Fletcher, Joe Jacobs, Cameron Wirth
Report | Print
Sep 21, 2023 -

Ciocca Honda of Williamsport responded

Hi WK! We're delighted to know that our team at Ciocca Honda of Williamsport made your buying experience a satisfying one! Your kind words about Deretz, Joe, and Cameron are much appreciated. Enjoy your new Honda C-RV!

September 20, 2023

Service department very helpful. Got my car in on time and returned in a timely manner. More

by rainie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Sep 21, 2023 -

Ciocca Honda of Williamsport responded

Thank you for the 5-star rating! We're pleased to hear that our service department was very helpful and that your car was taken care of promptly during your visit. We'll see you next time at Ciocca Honda of Williamsport! Safe travels!

September 19, 2023

High pressure to have additional services done when you go in for oil changes and tire rotation. Ownership must have guota for the employees . The so called wheel alignment camera at entrance door is to More

by Pushed
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Sep 29, 2023 -

Ciocca Honda of Williamsport responded

Pushed, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (570) 326-2858 and speak to one of our managers so they can assist you. We appreciate your feedback.

September 16, 2023

It was very easy to schedule my appointment with Ciocca dealership. Robert was very professional,friendly, and knowledgeable about the Service that I came in for.The dealership was a very clean and comfo More

by LOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Sep 19, 2023 -

Ciocca Honda of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 16, 2023

Just received service today, I am very pleased. The gentleman I dealt with was informative, helpful and very professional. More

by sambapati3043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
Report | Print
Sep 19, 2023 -

Ciocca Honda of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

September 15, 2023

Robert was very nice. He was Very informative, He told me what my vehicle would need next and how much it would be. More

by Joannsplants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
Report | Print
Sep 18, 2023 -

Ciocca Honda of Williamsport responded

We're glad to know that Robert was able to provide you with the necessary information about your vehicle at Ciocca Honda of Williamsport. We appreciate your feedback and look forward to serving you again in the future!

September 11, 2023

I was very happy having my 2013 CRV serviced at Ciocca. It looked like new More

by Lylehman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Report | Print
Sep 12, 2023 -

Ciocca Honda of Williamsport responded

Thanks for sharing your experience with us, Lylehman! If there is anything else we can do to help just let us know! Have a great day!

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