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Ciocca Honda of Harrisburg
Harrisburg, PA
1,240 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,240 Reviews of Ciocca Honda of Harrisburg
February 22, 2014
Having just graduated college, I was ready to start 'adult' life. However, I didn't realize how hard one of the first stepping stones was aka purchasing a car. All I knew was that I wanted to get a 'adult' life. However, I didn't realize how hard one of the first stepping stones was aka purchasing a car. All I knew was that I wanted to get a Honda. I wasn't sure of the accessories, exterior/interior color, model, and the list goes on. This was a car that I was going to be driving everyday, and I wanted to feel like the car was an extension of myself. However, with all the choices (in terms of models available, financing options, and budget), it isn't like I could just pick up my dream car. I narrowed it down to a Crosstour or a CR-V, but even picking between those two was very difficult to do by myself. That's where Ciocca came in. Walking in the first time, I was greeted by Phil Young. I came in just to look at CR-V colors, but from the way that Phil was explaining to me what exterior/interior color combinations work best, I could tell that he was there to really help me find a car that I would be comfortable in. I came in two more times (with my dad), and they were able to answer all of his questions in terms of financing and registration (my dad will ask the same question 10 different ways to make sure of things). Phil and David (from Finance) were very patient and helpful. At Ciocca, I didn't feel like "another sale". Everyone I interacted with from the internet chatroom to the actual dealership, I didn't feel "lost" in making a car purchase. I felt confident that I made the right choice, and Ciocca helped me make those right choices. Thanks! ------------------------- Customer Service: As soon as you walk in the door, someone will guide you to the right person that you should be speaking to. They answer all questions thoroughly and don't mind explaining things a few times to make sure the customer understands everything. Quality of Work: Phil was very quick to update me on anything. He was also very quick to respond to my phone calls. The garage did a fantastic job of putting all the accessories in the car. When I drove it for the first time, I really did think it was too good to be true driving something so smooth. Friendliness, Overall Experience: Look Above Price: It's a great feeling going to a dealership and not feeling like you got tricked. I'd rate Ciocca a 10 on a 5-point scale if I could. More
by honda5rollin
Employees Worked With
Phil Young
February 22, 2014
Went out of their way to get me the financing and monthly payment I could afford. Very friendly. Installed a sunroof into the vehicle I could afford, at no cost to me, so that it met with what I asked for. payment I could afford. Very friendly. Installed a sunroof into the vehicle I could afford, at no cost to me, so that it met with what I asked for. Overall, extremely happy with the purchase. More
by RLTr0stle
Employees Worked With
Phil Young
February 21, 2014
We consider ourselves fortunate to have been greeted by Phil Young at the entrance to Ciocca Honda. We had not worked with him before, but it was obvious he knew all aspects of the car we were about to buy Phil Young at the entrance to Ciocca Honda. We had not worked with him before, but it was obvious he knew all aspects of the car we were about to buy. He took care of all the pertinent details very quickly and gave us a fair price on our "cream puff" trade in. The new Accord has many more features than my 2005 model, and Phil explained all of them. More
by AnnL
Employees Worked With
Phil Young
February 20, 2014
Amy Troutman made purchasing a used car at Ciocca Honda a great experience! She explained the car in great detail and pointed out things about the car I never even would have thought to ask. She made us feel great experience! She explained the car in great detail and pointed out things about the car I never even would have thought to ask. She made us feel very relaxed and it showed she was looking out for what was best for us, which made our purchase decision very easy to make. I will be recommending this dealership, especially Amy to anyone I know who is looking yo purchase a car. More
by megan131
Employees Worked With
Amy Troutman
February 20, 2014
These guys treated me well and did not try to beat me up as for trade in value. When ready to purchase a Honda they will be my first choice as for trade in value. When ready to purchase a Honda they will be my first choice More
by lgone
Employees Worked With
Tony Kertulis, Sean Solomon
February 14, 2014
Very knowledgeable and friendly dealership. Walked me right through my first new car purchase. Customer service is #1 and they let you know that walking through the door and it doesn't stop after driving right through my first new car purchase. Customer service is #1 and they let you know that walking through the door and it doesn't stop after driving your car off the lot. Answered all my questions and showed me the ins and outs of the car as well as the dealership's services. Very good selection of cars and the best prices around! More
by Ajp398
Employees Worked With
Amy Troutman
February 12, 2014
I had a great used car buying experience with this dealership. Sean the sales manager, Tony the finance manager and Ed my sales professional. Ed was exceptionally personable, upfront and genuine....ve dealership. Sean the sales manager, Tony the finance manager and Ed my sales professional. Ed was exceptionally personable, upfront and genuine....very good good qualities when buying pre-owned. I would highly recommend Ed to family and friends and give high marks to the three of them. They made it easy, fast and gave me a more than fair deal. Joe More
by muffin815
Employees Worked With
Tony Kertulis, Sean Solomon, Ed King
February 10, 2014
Phil was very polite and helpful with the sale and transaction made on 2-8-14 for my used Honda Accord. From the time I got there with my friend until the time I pulled out with my new used car he wa transaction made on 2-8-14 for my used Honda Accord. From the time I got there with my friend until the time I pulled out with my new used car he was very helpful. Thank you Phil! Lori More
by maggie100
Employees Worked With
Phil Young
February 10, 2014
We came in to get a bigger car for our growing family. We had the privilege of working with Phil Young. He was wonderful!! Patient, friendly, and knowledgable; Phil made buying a new car a great experience. had the privilege of working with Phil Young. He was wonderful!! Patient, friendly, and knowledgable; Phil made buying a new car a great experience. We would 1000% recommend Phil and Ciocca Honda to anyone looking to purchase a new or used vehicle. They have created 2 more loyal customers for years to come! More
by sl501089
Employees Worked With
Phil Young
February 07, 2014
Mr. Phil Young's sincerity and friendliness is a key factor in our purchase of a new 2014 Honda Pilot EX-L. My wife and I had visited other another Honda dealers in the area before our visit to Ciocca H factor in our purchase of a new 2014 Honda Pilot EX-L. My wife and I had visited other another Honda dealers in the area before our visit to Ciocca Honda. Ciocca Honda provided the online price promptly. The price was very reasonable compared to our research. Very fair. No hidden cost. Phil provided very detailed information and showed all the features of the vehicle. It was our first visit to this dealer, and we made the purchase the same day. After the purchase, he called me three times to update me regarding the status of the accessories we purchased which had to be shipped from the manufacturer. If I may add one area for improvement for this dealer, i would hope the financing officer would be more straightforward. But as a whole, it was a great experience. I would recommend this dealer and especially Mr. Phil Young to friends. Very reasonable price. Detailed information. Friendly and sincere sales rep. Informative post sale service. We are very satisfied. More
by QWang
Employees Worked With
Phil Young
