Ciocca Honda of Harrisburg

Extremely professional, friendly and hard working Everything about our experience was wonderful! We stopped by on a whim due to our car being at another dealership for a recall repair that was going t Everything about our experience was wonderful! We stopped by on a whim due to our car being at another dealership for a recall repair that was going to take 7 months to resolve. We ended up walking out the doors with a beautiful Honda Pilot. Dylan was a friendly and very professional sales associate. He did everything he could to make our experience comfortable and very pleasant. He answered all of our questions and was very knowledgeable about the vehichles. We told him our exact "wants". Everything from seating, budget, mileage, all the way down to car color and interior color. They happen to the exact Pilot on the lot that checked every single one of our boxes. We couldn't have asked for anything better. We feel so blessed that everything came together the way it did and so thankful for all of Dylan's hardwork--the guy literally runs from area to area to make sure he gets what you need as quickly as possible. Top notch customer service at Ciocca!! Byran helped pull all of the financials and paper work together. Byran is extremely friendly, caring and organized. The most dreaded process of paperwork in buying a new car was made so simple with Bryan's expertise and organization. He explained everything and gave visuals that allowed us to see the benefits and downsides of the different warranty plans. In the end we chose the Platinum option based on the extreme thought and care that Honda and specifically Ciocca Honda offers their customers. We walked away feeling so blessed and a little spoiled!! We are so happy we decided to stop in--we had no idea we would be walking away with a new vehicle. But these guys are good and made it all come together for us! THANK YOU CIOCCA TEAM and specifically DYLAN AND BRYAN! Chris and Christa Wagner More

A comfortable non-pressure process. I knew what I wanted to find out about the vehicle ad dealership. They were very helpful, and answered all my questions fully. hey also asked me ques I knew what I wanted to find out about the vehicle ad dealership. They were very helpful, and answered all my questions fully. hey also asked me questions which led to helpful additional information. More

Willing to go the extra mile. Matt is an excellent salesman. He is willing to work for his clients! His dedication to seeing his clients get a great deal makes the car purchasing e Matt is an excellent salesman. He is willing to work for his clients! His dedication to seeing his clients get a great deal makes the car purchasing experience great!! More

2011 Honda Pilot Jeff Romero was the best car salesman I've ever worked with. He really made the transaction feel comfortable. I personally wouldn't recommend financin Jeff Romero was the best car salesman I've ever worked with. He really made the transaction feel comfortable. I personally wouldn't recommend financing through them. I was approved prior to coming in thankfully but the gentleman that tried to get my application was not pleasant or encouraging. His demeanor didn't match the buildings atmosphere I received when getting a personal tour. I felt very uncomfortable. He made me feel defensive and caused the interaction to become stressful for no reason at all. Besides that uncomfortable interaction, they could have someone greet sooner .. I felt odd standing there waiting for help.. almost like there wasn't much ergancy. The associate that finalized the bill of sale is also AMAZING. He really did a good job explaining everything and making it all seem special. Also, the service center/garage associate Graham is super friendly and gives off a good genuine interaction. Extremely nice to see when usually repairs are not a fun or exciting thing More

A great experience! My husband and I took his mother shopping for a new vehicle. Our experience with Ciocca Honda went smoothly from start to finish. Our sales consultant My husband and I took his mother shopping for a new vehicle. Our experience with Ciocca Honda went smoothly from start to finish. Our sales consultant, Ryan Embich was personable and professional. He was both courteous and knowledgeable and made the transaction enjoyable. We found the dealership to be geared to customer service all the way around, and would definitely use them (and Ryan!) again for another purchase or lease. A great experience! More

Amazing dealership I bought a brand new civic back in December and I couldn't be happier with Ciocca or Matt. My dad had bought a Pilot from Matt in November and he was I bought a brand new civic back in December and I couldn't be happier with Ciocca or Matt. My dad had bought a Pilot from Matt in November and he was so happy with everything he brought me to see Matt because everything was so easy and straight forward. Very very pleased with everything! More

Purchase of 2007 F150 Truck My wife and I are quite pleased with the buying experience we had with Jeffrey Romero and James Jimenez. Jeff did an excellent job in presenting and a My wife and I are quite pleased with the buying experience we had with Jeffrey Romero and James Jimenez. Jeff did an excellent job in presenting and answering any questions we had about the truck. He was extremely personable and courteous in putting up with all the questions we had. He went out of his way to ensure that everything was completely right about the truck and the deal. We walked out last night with a vehicle and a remembrance of excellent service from the team. James did a very good job in describing the benefits of an extended maintenance agreement but at the end we decided not to purchase. Just didn't want to spend the extra money now, willing to take our chances on any issues that might come up. To sum it up, it was a great experience, the best whenever we have bought a vehicle in over 45 years. Will definitely recommend Ciocca. Great job. Keep it up. Atta boy Jeff and James... More

Our experience was excellent. My husband and I had a very professional experience with the salesman and financial staff at Ciocca who patiently provided the answers to our questio My husband and I had a very professional experience with the salesman and financial staff at Ciocca who patiently provided the answers to our questions. More

I purchased a 2016 Honda Civic from Ciocca Honda. This is my first lease with Ciocca Honda. I previously leased from Faulker Honda in Harrisburg. I was feeling a little less satisfied with Faulkner This is my first lease with Ciocca Honda. I previously leased from Faulker Honda in Harrisburg. I was feeling a little less satisfied with Faulkner Honda on a few occasions. I was in search of possibly leasing from a different dealership. I was not even sure I was going to stay with Honda. I was scheduled to turn in my lease at Faulkner when I called Ciocca Honda on a whim. I spoke with Matt Buller and he was so kind and sincere, I ended up scheduling an appointment with him instead. He took his time to really help me get exactly the car and price I wanted. He really takes pride in his business relationships and it shows. I was very pleased with my customer service from Ciocca Honda and I am seeing quite a difference in the personal attention I receive on every occasion that I stop by Ciocca Honda. More

Walk in purchase We walked in one evening with no appointment and Tyler was more then helpful. He was very knowledgeable about the vehicles we were looking at and also We walked in one evening with no appointment and Tyler was more then helpful. He was very knowledgeable about the vehicles we were looking at and also very personable which helped the time pass quickly as the paperwork was being processed. We were able to walk out with a new vehicle that same night. More