Ciocca Honda of Harrisburg

We were greeted immediately by our sales person. We received excellent customer service - quality of work, very thorough explanations of each of the vehicles we looked at and it was easy to work with received excellent customer service - quality of work, very thorough explanations of each of the vehicles we looked at and it was easy to work with Phil due to his friendly nature. He was not pushy, so we didn't feel pressured to make the decision immediately, although we did anyway. The price of the vehicle fit our budget and the overall experience was great. More

From the first visit to this dealership we were made to feel very welcome. Every staff member we worked with was very pleasant and easy to work with. They answered all our questions and at no time did we f feel very welcome. Every staff member we worked with was very pleasant and easy to work with. They answered all our questions and at no time did we feel pressured into making a hasty decision or pushed into purchasing any product we did not feel comfortable with. More

This was the first car we have ever leased. All our questions about leasing and about the car were answered professionally. Greg, Jude and the sales manager worked with us to get the deal we wanted o questions about leasing and about the car were answered professionally. Greg, Jude and the sales manager worked with us to get the deal we wanted on the Honda CRV. Although Greg has only been with Ciocca Honda a short while, he was very knowledgeable about the vehicle. The sales manager was able to give us a fair trade in price for the 2011 Mustang we traded in, meeting what was offered by our Ford Dealer. We would use Ciocca Honda again, (if our plans to retire in Hawaii doesn't work out.) More

I searched online for a used vehicle for months before vistiing a few dealers. My last and very BEST visit of the day was at Ciocca Honda. I walked in the dealership and was greeted by the friendly face o vistiing a few dealers. My last and very BEST visit of the day was at Ciocca Honda. I walked in the dealership and was greeted by the friendly face of Dave Smith (car salesman). I dealt with the Dave in the past and was very pleasantly surprised to see him at Ciocca and glad to know I would be working with him again. HE IS BY FAR THE BEST SALESMAN I HAVE EVER WORKED WITH! Dave listened to what I wanted, took me to the used Buick Lacrosse I wanted to see, drove it and came back to make a deal. The car was exactly what I was looking for and Dave helped me get an excellent deal. Jude Maydwell was the awesome finance man that processed all my paperwork. The process was quick, informative and efficient. I purchased my car and was on my way home with it within an hour and a half. That included start to finish of the sale AND the service Dept cleaning the car before I left. Overall, my Ciocca Honda experience was excellent and I highly recommend them to anyone looking to purchase a vehicle. More

Greg welcomed us upon arrival at the dealership and accommodated our request to take a test drive; despite the fact that it was half an hour before closing time. This set the precedent that Ciocca Hon accommodated our request to take a test drive; despite the fact that it was half an hour before closing time. This set the precedent that Ciocca Honda has one priority, customer satisfaction. The test drive went well and the car sold itself, as I'm sure most Hondas do. Greg provided a comfortable environment that made it feel more like we were meeting a new friend rather than listening to a sales pitch. After some number crunching Jude walked us through the paper work and had us in our new car. As I cleaned out my old car Greg stayed to help us and made sure we had everything before leaving. The team at Ciocca stayed 3 hours past closing time to make sure we had a great car buying experience. I will refer my friends and family to the Ciocca family of dealerships. More

I went to Ciocca knowing which vehicle I wanted to purchase. I was greated at the door by Dan and he was extremely friendly from the start. He noticed I was wearing a Hershey Bears hoodie and made s purchase. I was greated at the door by Dan and he was extremely friendly from the start. He noticed I was wearing a Hershey Bears hoodie and made some small talk about a fishing trip he had with a former bears player. I immediately felt comfortable dealing with Dan. I told Dan that I was interested in purchasing the Insight and he offered a test drive. Prior to the actual test drive, Dan showed me around the car and explained all the features to me. He was very informative about the vehicle. After the test drive, we went inside and started to get the deal done. We were offered complimentary coffee as we began to hash out the details. Dan introduced me to Andrew, a finance specialist, who began to help search for the vehicle I wanted. They informed me that the Insight is a very difficult vehicle to track down because there aren't many of them made. They did track down a few that were not my preferred color choice and didn't have all of the features I wanted. I opted to wait and let them work their magic to find one that was perfect for me. It only took about two weeks until I received the call that they found one for me! When I went in to pick it up, I finalized all the financial details with Tony who was very knowledgeable and super nice. Some of the accessories that I ordered with the vehicle had to be special ordered and weren't there when I picked up the vehicle. When the parts came in, Dan called me and I was able to go in the same day to have them installed. The service department is the best that I have ever dealt with. They have an area that you drive into and they great you at the door to check you in. I waited in the waiting room which has a giant tv and complimentary coffee and soda. When my car was ready, they actual came and got me in the waiting room, it was fantastic. My experience overall was extraordinary! I would definitely recommend this dealer to anybody who is interested in a new Honda!!! More

We found Dave and Jude to be friendly, helpful, courteous, and professional. We came into the dealer to look at an Accord but ended up with a CRV. This is our first experience with an SUV and a courteous, and professional. We came into the dealer to look at an Accord but ended up with a CRV. This is our first experience with an SUV and are pleasantly surprised at its handling, ride, and quietness on the highway. More

The people I met at Ciocca were very friendly and willing to work with me in meeting my goals for purchasing a used car. The dealer ship was exceptionally clean and bright. Joe Barone was extremely knowle to work with me in meeting my goals for purchasing a used car. The dealer ship was exceptionally clean and bright. Joe Barone was extremely knowledgeable about the car and went out of his way to answer every question and helpful in getting me a good deal on my used 2011 Honda. I also talked to Melonie Kuzma one of their service people and she was extremely friendly and helpful answering many of my questions. More

I was looking for a particular vehicle when I visited Ciocca Honda and was immediately greeted by Mark Shellenberger, who proceeded to give me his undivided attention. After gathering some information fr Ciocca Honda and was immediately greeted by Mark Shellenberger, who proceeded to give me his undivided attention. After gathering some information from me he got the wheels in motion and it seemed like the whole dealership was revved up to help find the car I was after and do it quickly, courteously, and professionally. They didn't have what I needed on their lot, but within 2 business days they had my new car ready and waiting for me. Mark, as well as all of the people I worked with, made me feel like I was their only customer and got me through the final processes swiftly and painlessly. Mark then took me through all the important points about my car, thoroughly explaining everything that I'd need to know to safely drive off the lot. Can't say enough about how friendly and professional Mark is, he's an all around great guy. I wouldn't hesitate one bit to recommend him to my family and friends for a new Honda or any vehicle at Ciocca's. More

I would recommend this dealership to everybody. My salesman Dan Eckenroth was wonderful as well as Jude they are such good employees. I brought my daughter to the honda dealer she also bought a used C salesman Dan Eckenroth was wonderful as well as Jude they are such good employees. I brought my daughter to the honda dealer she also bought a used CR V. She in turn brought her cousin to honda and she bought a new CR V. I will never go anywhere else for my honda purchases this place is the best. More