Ciocca Honda of Harrisburg

First time car buyer. Mark was extremely knowledgable about all the features of the Honda Civic. Even helped me sync my cell phone to the car! Did not try to push the car at all, he let the car do the ta about all the features of the Honda Civic. Even helped me sync my cell phone to the car! Did not try to push the car at all, he let the car do the talking. Left completely satisfied with a brand new car. Would recommend him to anyone looking for a new Honda. More

Very friendly service - Mark really listened to what we needed and pointed out all the superior features of the vehicle we purchased compared to competitors. needed and pointed out all the superior features of the vehicle we purchased compared to competitors. More

The vehicle we were looking to replace was a 1997 that we had bought new and has 194,000+ miles. We obviously do not buy new cars that often. Partly because I'm cheap and partly because buying a car for me i had bought new and has 194,000+ miles. We obviously do not buy new cars that often. Partly because I'm cheap and partly because buying a car for me is like going to the dentist.That being said Phillip Young at Ciocca made us feel very comfortable throughout the entire process. He spent a great deal of time with us and was extremely knowledgeable and polite. We spent so much time at the Dealership, that by the time we left with our new car, the dealership was already closed for the day. In all the excitement we had forgot about the second key for the car. About half way home ( Home being about 90 miles away ) when we realized it, we called Phillip and he promised to send the key to us in the mail and a few days later it arrived. We can't say enough about Phillip and how personable he is and would recommend to anyone who reads this if you are looking for a new automobile and want to deal with fine man, give Phillip a call, you will not be disappointed. More

Mark is an exceptional professional that can sometimes be hard to find in today's auto marketplace. His approach toward customer service exceeded my expectations and I will not hesitate to go back to Ciocca hard to find in today's auto marketplace. His approach toward customer service exceeded my expectations and I will not hesitate to go back to Ciocca Honda for a future car purchase or refer a friend to Mark. My experience involved a purchase/trade for a business automobile (Honda Odyssey) that required me to seek three competitive bids on behalf of my board of directors. Mark's bid was the winning one by a favorable cost margin, yet perhaps the biggest selling point was his integrity and helpfulness. He is an expert on the Honda product and exhibits a sense of pride for his colleagues at Ciocca Honda. These positive factors only made my decision to deal with Mark and the team at Ciocca that much easier. More

On my initial visit, I was greeted within 5 minutes of walking into the dealership. That is very important to me. It gives me a clue as to what to expect as far as the type of service and attention I am walking into the dealership. That is very important to me. It gives me a clue as to what to expect as far as the type of service and attention I am going to receive. Phil was friendly and helpful, answering all of my questions and providing accurate details regarding the car model I was looking to purchase. The actual buying process, i.e., credit approval/loan process took longer than we were planning. Other than that, the experience was good and I will recommend Ciocca to others. More

I have bought two used Civics from Ciocca Honda, working both times with salesperson Phil Young, and I and have found him to be friendly and understanding of our needs. He found cars in our price range, a both times with salesperson Phil Young, and I and have found him to be friendly and understanding of our needs. He found cars in our price range, and worked hard to give me all the information I needed about their maintenance records, upkeep, etc. so I could make an informed decision. The price was lower for comparable cars than at other dealers I researched, and the whole team at Ciocca was friendly and helpful throughout the process. I've been servicing two cars at Ciocca for several years, and am impressed by their service department as well. They never recommend anything that doesn't need to be done, and their prices seem very reasonable to me. I can't imagine working with any other dealer. More

We traded in our vehicle for a new-to-us Honda Pilot. The staff at Ciocca were friendly and helpful. They were very accomodating and worked around our schedule. A few days after we purchased the vehicle, I w staff at Ciocca were friendly and helpful. They were very accomodating and worked around our schedule. A few days after we purchased the vehicle, I went to the service department to order an accessory for the car, and they didn't charge me for the order! I recommend Ciocca to anyone looking for a great, no-pressure customer service experience! More

Definitely two thumbs up for this dealership and the people that I worked with. This deal was completed nearly entirely online, and Stephanie was very attentive to emails, working out pricing and deliv people that I worked with. This deal was completed nearly entirely online, and Stephanie was very attentive to emails, working out pricing and delivery and following up to make sure all my questions were answered. Once the price and other details were settled, Mr. Young delivered the car to my home and we completed paperwork there. While all of this was pretty impressive, the *best* part of the deal was the amazing front-to-back, top-to-bottom orientation to my new car. He covered each feature of the car in amazing detail and answered several questions with clear expertise in the product. I have purchased many cars, but have never received this amount of orientation to a new car. The more he told me, the more I liked my new ride :-) The loss of one star for "quality of work" was due to two small errors, neither particularly serious, and NOT at all related to Mr. Young or Ms. Yamasaki. Ciocca Honda has promised to ship missing accessories to my home, so no harm done. An excellent, five-star experience all the way. More

Nicola was wonderful to work with. Very helpful. Everyone that we worked with during the purchase of my new Honda was very friendly. Finance people worked hard to get me the payment I needed. No p Everyone that we worked with during the purchase of my new Honda was very friendly. Finance people worked hard to get me the payment I needed. No pressure to buy the extra's. This was my first new car purchase and I would definately recommend them. More

I am very pleased with my experience with Ciocca Honda. They were very friendly and helpful. They did everything they could to get me into a good car. I love my new car, I hope my future experience with th They were very friendly and helpful. They did everything they could to get me into a good car. I love my new car, I hope my future experience with the service department to be on the same level or even better. Thank you Ciocca Honda. More