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Ciocca Ford Lincoln of Lawrenceville

Lawrence Township, NJ

4.6
385 Reviews

2920 Brunswick Pike

Lawrence Township, NJ

08648

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385 Reviews of Ciocca Ford Lincoln of Lawrenceville

August 16, 2024

They are on time with all communication. Customer service is superb. They are very knowledgeable. More

by johnchrisokoye1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
Aug 16, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 15, 2024

Kind and attentive service department that aims to please. Appreciate the wonderful service!! Attended to all our concerns! More

by LESHULMANMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry , David Espinoza, Jackie Krzaczyk
Aug 15, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We are so glad to hear this, Leshulmanmd! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 15, 2024

I set my appointment based explicitly and emphatically on my need for shuttle service. When I arrived, David informed me that the shuttle would not be there for at least another half hour to 40 minutes. I More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron , David Espinoza
August 15, 2024

Very helpful and was lucky to get an appointment on the same day the incident happened😀 More

by KJF49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
Aug 15, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 15, 2024

Did fast a great work . With courtesy for client. Also accurate diagnosis . Timely service. And reached out after the work was done . More

by GAINCARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Aug 16, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We appreciate you taking the time to write us a review, Gaincarter! Please let us know if we can do anything else to help!

August 15, 2024

Service and service writer was excellent. They diagnosed problems and related it to me in a timely and professional manner. More

by GAINCARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Plenty, David Espinoza
Aug 16, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We appreciate you taking the time to write us a review, Gaincarter! Please let us know if we can do anything else to help!

August 15, 2024

Julio was great! He was very helpful and knowledgeable. Such a nice guy, will be back soon More

by STEVENISSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Aug 16, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for trusting us with the service of your vehicle, Steve. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 14, 2024

All went well except David Espinoza was very poor. Must’ve been having a bad day because I was treated as though I wasn’t important to him. More

by JMCKINNEY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There was another gentleman who helped me VERY well but I don’t know his name., David Espinoza
Aug 14, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the review, Jmckinney. We apologize for your experience with David, and we will be sure to handle this matter internally.

August 14, 2024

They were very accommodating to my needs. I would recommend them to my friends and family More

by LWPTEACH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Murphy, David Foss
Aug 15, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thanks for sharing your experience with us, Lwpteach! If there is anything else we can do to help just let us know! Have a great day!

August 14, 2024

Quick and great service. Staff is well prepared and very professional. I reccomend have your car serviced here. More

by marc.castelhano69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Aug 15, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the great review, Marc! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

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