Ciocca Ford Lincoln of Lawrenceville

Great experience with finally getting me my new Bronco! ! Waited for many years and the team at Lawrenceville made the process seamless!! Thank you!! ! Waited for many years and the team at Lawrenceville made the process seamless!! Thank you!! More

The folks at Ciocca made it a simple and quick process buying my truck. They didn’t make me wait for hours and hours. buying my truck. They didn’t make me wait for hours and hours. More

Excellent experience from start to finish with Chris Murphy and Alex Winkle My only criticisum was that when we picked up the Corsair no one demonstrated the features of the vehicle on the inside. Not Murphy and Alex Winkle My only criticisum was that when we picked up the Corsair no one demonstrated the features of the vehicle on the inside. Not so much for me but for my wife. But aside from that it was a very smooth transaction. I highly recommend this Dealership without reservation. More

I am happy to say my experience was great, all friendly and welcoming staff, easy to talk to. Doug was easy and knowledgeable, Tony was enthusiastic and helped finish the process! Will definitely come back and welcoming staff, easy to talk to. Doug was easy and knowledgeable, Tony was enthusiastic and helped finish the process! Will definitely come back for another vehicle More

Took my car infor an oil change. Inlets than 700 miles the ligjt for an oil light change came on. When I went back to the dealer the technician told me the must have forgot yo reset Inlets than 700 miles the ligjt for an oil light change came on. When I went back to the dealer the technician told me the must have forgot yo reset the oil light. I believe they did not change the oil nut charge me for the oil change. Strongly suggest using another dealer for service. This dealer stinks. More

After the sale, I am in the 3rd month without receiving my registration or tag transfer. Never experience anything like this out of thirty three years of dealing with chrysler products. This dealership as my registration or tag transfer. Never experience anything like this out of thirty three years of dealing with chrysler products. This dealership as time has gone on displays very poor customer service. More

charged $433 for 2 diagnostics (mirror and locks). They gave no diagnostic printout. Fixed nothing. They gave no diagnostic printout. Fixed nothing. More

I am happy with the deal I got and with the overall experience . Dena and the rest of the staff were very pleasant to deal with and very helpful in every way . It was a real pleasure dealing with ever experience . Dena and the rest of the staff were very pleasant to deal with and very helpful in every way . It was a real pleasure dealing with everyone involved with my purchase . Highly recommended ! More

Scheduled my MKZ for service today. Pick up at my house @ 9:40 AM. No one showed up with a loaner for me. I called the service department and was told with an apology "Someone will be t Pick up at my house @ 9:40 AM. No one showed up with a loaner for me. I called the service department and was told with an apology "Someone will be there soon. At 10;50 AM two men arrived but the driver remained in the car they came in. The passenger got out and said he would drive my car to the dealership. My day is already interrupted but what can I do? The dealership is approx 30 minutes from my home. At 2:30 I called and asked where my car was!!!! I finally received my car at 4:15 PM. I spoke with the GM but nothing was done or offered to ease my PAIN Sorry to say - Liz Panacek - you may have lost a long term customer. Perhaps tomorrow I will contact HOME OFFICE Larry F More

Unfortunately you can’t give zero stars. That is what this sham of a dealership and service center deserve. Brought car in for service, no update for multiple days until I called them. The f That is what this sham of a dealership and service center deserve. Brought car in for service, no update for multiple days until I called them. The fact they didn’t update me - after they ordered the wrong part - wasn’t an issue to TJ the parts manager. His way of dealing with my problem was to put me on hold for 20 minutes. Finally got to talk to Dave Dowd the GM. He had no apologies and it seemed like irate customers who haven’t heard from the for days or gotten an update was nothing new. Basically this the way they operate. Please don’t go to this place and continue with the service they showed me. After looking over these reviews, it consistently happens. No reason to go here. More