Ciocca Ford Lincoln of Lawrenceville

In addition to basic service and a recall, I specifically asked the service department to check a potential issue I had researched regarding the F-150s rolling off the line extremely low on rear differential asked the service department to check a potential issue I had researched regarding the F-150s rolling off the line extremely low on rear differential fluid. I was impressed that Ciocca Ford Lawrenceville not only took the time to address the issue, they actually sent me a video of the tech performing a walk around on my vehicle and confirming that the fluid was, in fact, a half quart low. I had read stories from other F-150 owners stating they had requested their respective dealerships to check this issue. Many customers indicated that their dealership never actually checked the level but reported back to the customer that the level was fine or added fluid to the rear but charged the customer for the labor and/or fluid used. Turns out I didn’t have to worry about Ciocca as they performed the service and used common sense to understand the customer should not have to pay for something (even something so minimal as rear diff fluid) when this was clearly a manufacturer error. Well done! I found their pricing to be relatively reasonable (for a dealership) and will be using them as my regular service dealership even though I have several other Ford dealerships closer to my home. More

Wao,,magnificent experience, perfect atention. Its one of the most exciting places to shop for a quality vehicle. Its one of the most exciting places to shop for a quality vehicle. More

Great experience and first time experience of have mobile workshop at home to install some parts workshop at home to install some parts More

Professional and competent We had a good experience buying out car Nice people to work with buying out car Nice people to work with More

Good and very responsive They looked at the car twice got manager involved left pleased manager involved left pleased More

Everyone was very nice and helpful. The automated messaging was exactly what I needed everyday The automated messaging was exactly what I needed everyday More

Have gone to this dealer 3 times now and every time they have fixed my truck! have fixed my truck! More

Easy and convenient Easy, convenient. Very quick service and the shuttle home and car drop off was easy! Very quick service and the shuttle home and car drop off was easy! More

Miss Jackie was very helpful she help us out above and beyond. Give us a loaner while the car being fixed. I'm very satisfied. Thank you very much. beyond. Give us a loaner while the car being fixed. I'm very satisfied. Thank you very much. More