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Ciocca Ford Lincoln of Lawrenceville

Lawrence Township, NJ

4.6
385 Reviews
Call Dealership (609) 659-0647
View Awards

2920 Brunswick Pike

Lawrence Township, NJ

08648

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385 Reviews of Ciocca Ford Lincoln of Lawrenceville

February 03, 2024

Smooth and professional. Matt explained all the work well and made suggestions for future needs. More

by LARNTZENIUS
Recommend Dealer
Yes
Employees Worked With
MATT
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Feb 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

February 03, 2024

Mark Cook helped me get my car back on the road fast. He goes above and beyond every time I deal with him. More

by Jacqueline611judge
Recommend Dealer
Yes
Employees Worked With
Mark Cook
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Feb 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford-Lincoln of Lawrenceville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

February 02, 2024

Took care of recall and bluecruise updates. Concierge service was great. Will appreciate more status updates though. More

by Ashish K
Recommend Dealer
Yes
Employees Worked With
Jackie
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Feb 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

February 02, 2024

I brought my 2023 Mustang GT in for an oil change, arriving earlier than my scheduled appointment. Matthew promptly took my car and had it ready in no time. I thoroughly enjoyed my experience, and the More

by shaheryar2001
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Feb 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the great review, shaheryar! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

February 02, 2024

Used mobile service. Was very convenient. Thank you. Tech showed up on time and was very helpful. More

by mcincinati097
Recommend Dealer
Yes
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Feb 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

February 02, 2024

The service manager( mark ) had to get involved to get my car fixed and back to me he was excellent to work with. The vehicles was there since Jan 5. When I get the vehicle back the driver inside door panel More

by zambrio
Recommend Dealer
No
Employees Worked With
David Espinoza, David Espinoza
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February 01, 2024

Quick to respond, quality work, good communication and fair pricing Been a pleasure to work with More

by AKARANDE
Recommend Dealer
Yes
Employees Worked With
Matt
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February 01, 2024

Poor customer service! I have no other way to describe except little to no customer service. I am extremely disappointed! Will not purchase another vehicle at your dealersh More

by VIKE_08045
Recommend Dealer
No
Employees Worked With
No one!!! Service qas suppose to call. Never returned calls
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Feb 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Vike, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (609) 882-2900 and speak to one of our managers so they can assist you. We appreciate your feedback.

February 01, 2024

They were really nice and very quick to get back to me about the car! More

by KATESARUBBI
Recommend Dealer
Yes
Employees Worked With
Nicolas Guirand, Nicolas Guirand
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Feb 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Hi Kate, we are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

February 01, 2024

Appreciated the new services provided, the text messages and calls keeping me informed, the mechanics video of the issue with the car, and the provided shuttle service. Thank you! More

by MROSTASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam, Jackie Krzaczyk
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Feb 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford-Lincoln of Lawrenceville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

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