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Ciocca Ford Lincoln of Lawrenceville

Lawrence Township, NJ

4.6
380 Reviews
Call Dealership (609) 659-0647
View Awards

2920 Brunswick Pike

Lawrence Township, NJ

08648

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380 Reviews of Ciocca Ford Lincoln of Lawrenceville

February 02, 2024

The service manager( mark ) had to get involved to get my car fixed and back to me he was excellent to work with. The vehicles was there since Jan 5. When I get the vehicle back the driver inside door panel More

by zambrio
Recommend Dealer
No
Employees Worked With
David Espinoza, David Espinoza
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February 01, 2024

Quick to respond, quality work, good communication and fair pricing Been a pleasure to work with More

by AKARANDE
Recommend Dealer
Yes
Employees Worked With
Matt
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February 01, 2024

Poor customer service! I have no other way to describe except little to no customer service. I am extremely disappointed! Will not purchase another vehicle at your dealersh More

by VIKE_08045
Recommend Dealer
No
Employees Worked With
No one!!! Service qas suppose to call. Never returned calls
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Feb 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Vike, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (609) 882-2900 and speak to one of our managers so they can assist you. We appreciate your feedback.

February 01, 2024

They were really nice and very quick to get back to me about the car! More

by KATESARUBBI
Recommend Dealer
Yes
Employees Worked With
Nicolas Guirand, Nicolas Guirand
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Feb 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Hi Kate, we are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

February 01, 2024

Appreciated the new services provided, the text messages and calls keeping me informed, the mechanics video of the issue with the car, and the provided shuttle service. Thank you! More

by MROSTASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam, Jackie Krzaczyk
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Feb 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford-Lincoln of Lawrenceville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

January 31, 2024

Take care all the request with excellent performance. Appreciated the courtesy, drive to and from! More

by KCKOVACS94
Recommend Dealer
Yes
Employees Worked With
Use
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Feb 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thanks KCKOVACS, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

January 31, 2024

They have been very nice and the service is excellent It has alway been a pleasure to go there More

by BUDDYSAWYER
Recommend Dealer
Yes
Employees Worked With
Jackie
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Feb 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

January 30, 2024

I want to give all the team members everybody in a plus here thank you for making my dreams come true you guys are great thank you a plus and beyond More

by angelap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Constantin Megherea, Chris Murphy, Nicolas Guirand, Tony Ramos
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Jan 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

January 30, 2024

Dealership: Clean. Professional Jackie: Friendly. Professional. Knowledgeable. Dealership: Clean. Professional. Friendly staff. Jackie: Friendly. Professional. Knowledg More

by MSANN808
Recommend Dealer
Yes
Employees Worked With
Jackie
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Jan 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

January 30, 2024

Standard visit, normal oil change, tire rotation, warranty/ recall work All went well Ok ok More

by THEHILLS132
Recommend Dealer
Yes
Report | Print
Jan 30, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thanks for sharing your experience with us! If there is anything else we can do to help just let us know! Have a great day!

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