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Ciocca Ford Lincoln of Lawrenceville

Lawrence Township, NJ

4.5
388 Reviews

2920 Brunswick Pike

Lawrence Township, NJ

08648

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388 Reviews of Ciocca Ford Lincoln of Lawrenceville

February 29, 2024

The service department communicated very clearly throughout the process. The mechanic was very thorough and professional. More

by J.SEABASTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
Mar 01, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We're so glad to hear it! Thank you for the great review, J! We're always here to help if anything else comes up!

February 28, 2024

I was satisfied with the overall performance. However, price for one of the service that was done seems extremely high. However, didn't ask cost prior to giving my go ahead. More

by ACARMOSINE
Recommend Dealer
Yes
Employees Worked With
Jackie Kryaczyk
Feb 29, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the kind review of our service department! We apologize if you feel some of our pricing is too high. We will review your comments with our management to remain as competitively priced as possible, if you would like to discuss anything more, please reach out to our team at (609) 882-2900.

February 27, 2024

Doug was very helpful and knowledgeable about the car. We had a good experience at the dealership. More

by ScottNj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Murphy, Douglas Sorge, David Foss
Feb 27, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the great review, ScottNj! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

February 27, 2024

The service department employees are courteous and professional. The valet and drop off service is very convenient! More

by OLIN.MBC
Recommend Dealer
Yes
Feb 29, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Olin! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

February 27, 2024

Great experience always helpful and professional and trustworthy. They service many of our vehicles throughout the year More

by NSCOZZARIJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
Feb 29, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

February 26, 2024

Extremely welcoming and attentive. No one walks past without acknowledging customers with kindness and pleasantries. Whoever established having the mechanics video the work to be done More

by joyce.fugill
Recommend Dealer
Yes
Employees Worked With
David Espinoza, David Espinoza
Feb 27, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford-Lincoln of Lawrenceville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

February 24, 2024

Always reliable, giving me top service and supplying me with a loaner vehicle Thank you so much More

by macdeeart
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
Feb 26, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We are so glad to hear this, macdeeart! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

February 24, 2024

He was punctural, courtesy and professional. Pleased with the work he did, didn't know they did house calls. More

by BOBKATW
Recommend Dealer
Yes
Employees Worked With
House call
Feb 26, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thanks Bob, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

February 24, 2024

Scheduling was relatively easy the car was done before it was even supposed to start picking it up as easy as well More

by SWELLCHASER
Recommend Dealer
Yes
Employees Worked With
David Espinoza, David Espinoza
Feb 26, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

February 23, 2024

Pleasant It was pleasant, they kept me up to date on the status of my car More

by SCHOLARPG
Recommend Dealer
Yes
Employees Worked With
David Espinoza, David Espinoza
Feb 26, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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