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Ciocca Ford Lincoln of Lawrenceville
Lawrence Township, NJ
388 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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388 Reviews of Ciocca Ford Lincoln of Lawrenceville
Verified Customer
April 02, 2024
All the staff members were amazing and I felt accommodated from the moment I arrived. Nick went the extra mile to make sure my first car put car purchase went as smooth as possible. He focused on accommodated from the moment I arrived. Nick went the extra mile to make sure my first car put car purchase went as smooth as possible. He focused on my wants instead of just trying to sell me any car. Thank you! More
by Luke
Employees Worked With
Nicolas Guirand, Tony Ramos
April 02, 2024
Experience was not so bad and also not so good i got my car quickly that was amazing but according to my excellent credit score they approved me on 8.9% APR which is too high its not even a standard market car quickly that was amazing but according to my excellent credit score they approved me on 8.9% APR which is too high its not even a standard market rate i confirmed some other ways its should be between 4.8 to 5.2 now i am very disappointed i am thinking i had to go some other places too More
by AMIRKHANZADA1
Employees Worked With
Nicolas Guirand, Nicolas Guirand
April 01, 2024
They replaced a water pump in my son's 2015 MKZ. Charged him $4,500. I called Mark and he claims it took them 21 hours to make this repair. 21 hours! I spoke with him and he completely blew me Charged him $4,500. I called Mark and he claims it took them 21 hours to make this repair. 21 hours! I spoke with him and he completely blew me off and told me he can not help me with the price. That is an insane price, and a ridiculous amount of hours. That is way above the industry standard and yet Mark refused to adjust the invoice. I guess I am paying for his mechanic's lack of experience with doing this job? 21 hours to change a water pump, that is the kind of experience you are dealing with if you bring your car here. Mark said there is nothing he can or will do for me. Too bad. My college aged son has just learned a very expensive lesson. Do yourself a favor and avoid this place. Calling Lincoln HQ in the meantime while waiting for call from the general manager. Happy to update this review with results, if anything changes. Hopefully, the GM will call me. More
by gnappa
Employees Worked With
Mark Cook
March 26, 2024
Bare minimum service. Never as expected. Bare minimum service. For example when I brought the car with a water leak from the sunroof, and the drivers floor soaked with wat Never as expected. Bare minimum service. For example when I brought the car with a water leak from the sunroof, and the drivers floor soaked with water, the leak was fixed but nobody thought to vacuum up the water on the floor. You always get a feeling of being ripped off at Ciocca. More
by MAGIC876
Employees Worked With
David Espinoza, David Espinoza
