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Ciocca Ford Lincoln of Lawrenceville

Lawrence Township, NJ

4.6
384 Reviews

2920 Brunswick Pike

Lawrence Township, NJ

08648

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384 Reviews of Ciocca Ford Lincoln of Lawrenceville

August 31, 2024

The service was good and quick. The implementation was not good. They wanted to charge me for an extended warranty coverage item and then when questioned, they couldn't find the sup More

by 1SUEDEHAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
Sep 04, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the review of our service department. We apologize for the implementation process and will work on this to provide the best experience for our customers moving forward.

August 29, 2024

Never told me when the part they ordered for my Bronco was in. THEN failed to tell me that I had some animal CHEWING wires under my hood of my car. Had to be told that by a family friend mechanic. More

by MBOHLINGERGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
August 28, 2024

The dealership saw my order and filled it out to the letter. Nick was also found to be very receptive and answered my questions about my new car. Will likely buy another car from them in the future. More

by THOMVETTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Guirand, David Foss
Aug 29, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 28, 2024

Best Dealership I have ever been to. Everyone is great. No pressure and a pleasure buying my vehicle from them. I gotta say my first happy time in a dealership. I recommend them !! More

by DVERNACI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Murphy, Jim Catucci
Aug 29, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

August 28, 2024

Working with Doug and Dave made this one of the easiest processes ever. Ho eat good guys to work with. Doug actually went above and beyond showing up on his day off with his son in order to deliver my car More

by MaryD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Sorge, David Foss
Aug 29, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

August 28, 2024

This dealership keep me informed of my next car maintenance. At the of maintenance I received calls, text messages and mail reminders. The complete time was as indicated. At checkout, I was informe More

by PAMSCLASS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
Aug 29, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the great review, Pam! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 27, 2024

The recall work was done in one day as promised. The car worked great after the recall work was complete. More

by MikeP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Sep 04, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 27, 2024

My 2018 hybrid was not drive able so I had it towed to Ciocca. It took two full working days and $200 for then mechanic to read the error codes and tell me I needed an $8000+ transmission job almost = to More

by JTAMPELLINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one sticks out
August 27, 2024

Great service, appreciate the team. Thorough, etc etc etc etc etc etc etc etc erc More

by cbhewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Etc
Aug 29, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the excellent review of our dealership, cbhewett!

August 27, 2024

Awesome service, waiting area and customer service. They fit me in to accommodate my schedule More

by johngrayjr67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Aug 29, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

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