Ciocca Ford Lincoln of Flemington

I negotiated for this vehicle over the phone. I e-mailed 3 different dealerships and this one back to me the fastest. I herd from the second one the day after I spoke with Ernie, and have still not herd fr 3 different dealerships and this one back to me the fastest. I herd from the second one the day after I spoke with Ernie, and have still not herd from the third. My WHOLE experience was outstanding. When Ernie was out doing his thing to get me my car and I had a question, I asked his "neighbor" who was working on something else and he was more than happy to answer or direct me to what I needed. Again even though nobody else was selling me the vehicle, every salesperson I saw always had a smile and said hello. Other dealerships I visited before this one, if I was with a salesperson, I got a "look" from them because I was not their customer, I did not find this the case here. All employees of this dealership from sales staff to mechanics, and the secretary's always had a smile and were VERY polite and helpful. More

This is the 4th car I've bought from Flemington Ford, and they have always been professional, courteous, and quick to repsond to any issues I've encountered. The quality of their maintenance personnel is as they have always been professional, courteous, and quick to repsond to any issues I've encountered. The quality of their maintenance personnel is as hih as that of their sales force. More

I'm very happy with the salesman. He went out of the way to be very helpful. He answered all of my questions regarding the car, the options, the price, the price options, and the Ford incentives available u to be very helpful. He answered all of my questions regarding the car, the options, the price, the price options, and the Ford incentives available under different purchase options. He searched the area dealers to find the specific car I wanted. After the purchase he demonstrated the car features, explained how they work, and helped me set up my phone's blue-ray. Chris was an excellent salesman. I was also happy with the financial representative, Kevin Hayden. He made buying the car easy. He expeditiously processed the sale making sure I understood transaction details along the way. Kevin is also an excellent employee. More

As I perused the lot in search for a vehicle, Joe came out with a friendly smile and offered help. He exhibited a warm personality in his approach which encouraged me to feel comfortable in my search for out with a friendly smile and offered help. He exhibited a warm personality in his approach which encouraged me to feel comfortable in my search for a car at this location. He gave me a few pointers and answers to my questions. Also, he was patient and offered me the experience of a test drive to get the feel of the car and see if I had questions after the test drive. Everything went smoothly from the begining to the end. Overall, I had a great experience. I will definitely refer others to visit with Joe. More

There has never been a purchase with this dealer that I have been unhappy about. This is the very best dealership in the country. I highly recommend them and the personnel are first class. have been unhappy about. This is the very best dealership in the country. I highly recommend them and the personnel are first class. More

This is the 2nd car we have leased from this dealership and the reason why we went back is because we know they gave us the best price and great service...and most importantly, we love our new Ford Explore and the reason why we went back is because we know they gave us the best price and great service...and most importantly, we love our new Ford Explorer!! More

When we entered the dealership we were expecting the usual run-around of "this is a great deal" but we won't explain why or how. We've been through numerous dealerships that wanted to "play the game" a usual run-around of "this is a great deal" but we won't explain why or how. We've been through numerous dealerships that wanted to "play the game" and give us a monthly payment, but not the APR, or a sticker price, but not the actual cost. This was not the case. Thomas was upfront, honest and told us EXACTLY what we'd be paying. What's more is that he genuinely wanted us to get the best deal and helped us find the right vehicle for our needs; not for his commission statement. He was kind, friendly, patient and even was able to deal with multiple visits on multiple days as we had to fit new car shopping into our busy work schedules and limited child daycare hours. When I told Tom we'd be back on Saturday to test drive a vehicle he had one fueled up and ready with the keys at his desk for us. When I told him I'd come back in to discuss numbers he had the paperwork ready to go. When I just came back to "look" again because I'm a nervous shopper he was fine with it and helped me find the exact vehicle I wanted on their lot. The purchasing process, which is usually a nightmare, was smooth and easy. The finance people were quick, kind and more importantly patient as we reviewed and discussed the options. We were given no pressure to buy tons of add-ons and were even told how a lower cost warranty was in our best interest due to our driving habits. When it comes right down to it, ask yourself this: Has a car dealership ever helped you save money? Has a car dealer ever helped you into the best model for your needs rather than trying to up-sell you to the luxury model? Has a dealer ever spent hours with you and never asked, "When are you buying" or "Will you make a deposit"? If you answered NO to any of those questions, check out Ditschman/Flemington Ford Lincoln and Thomas Santangelo. More

I was very pleased with the courtesy and professionalism that I was shown by Tom. I am an owner of a BMW, Mercedes and, most recently a Porsche, so my standards for service and product performance are high that I was shown by Tom. I am an owner of a BMW, Mercedes and, most recently a Porsche, so my standards for service and product performance are high, to say the least. Both Tom and the product far surpassed my expectations and I am very pleased to be the owner of a new Ford F-150. I simply cannot say enough good things about my experience before, during and after the sale. Ford and Tom have made me what I believe to be a life-long customer and BMW and Mercedes better stay on their 'A' game because, in my opinion, Ford is giving them both a solid run for their money. More

The dealership's reputation is well earned, they are very friendly, and have more selection than anyone can ask for. As with most vehicles, I felt that they are over-priced for this economy, but I don't thi friendly, and have more selection than anyone can ask for. As with most vehicles, I felt that they are over-priced for this economy, but I don't think any other dealer would have done much better on that. More

from the very start in a surch for s cargo van. THE first dealer I THOUHT ABOUT WAS FLEMINGTAVING, HAVING HEARD THE NAME SO MUCH ON WOR RADIO SO MUCH, I WANTED TO SEE IF ALL THE NICE THINGS THAT WERE SAID dealer I THOUHT ABOUT WAS FLEMINGTAVING, HAVING HEARD THE NAME SO MUCH ON WOR RADIO SO MUCH, I WANTED TO SEE IF ALL THE NICE THINGS THAT WERE SAID ABOUT IT WERE TRUE.SO I MADE A CALL FIRST TO SEE IF YOU DEAL WITH CARGO VANS. FROM THE START JOR VALENTI WAS VERY HELPFUL HE SENT ME BY E-MAIL PICTURES OF A VAN THAT FIT WHAT I COULD AFORD, WITH TRADE THANK TOU, THANK YOU.BETH THE SEALS LADY WAS VERY PLSANT TO DEAL WITH ALSO. IF MY BUSINESS IS SUCCESFUL I WILL BE BACK TO MAKE ANOTHER PURCHASE :) WILLIE WALKER JR. More