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Ciocca Ford Lincoln of Flemington
Flemington, NJ
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6,966 Reviews of Ciocca Ford Lincoln of Flemington
This was the most pleasant car buying experience I have ever had. Tom Santangelo and Jerry Sheehan felt like "Old Friends" from the minute I was introduced. Their customer service can only be rated in supe ever had. Tom Santangelo and Jerry Sheehan felt like "Old Friends" from the minute I was introduced. Their customer service can only be rated in superlatives. Both were very knowledgeable concerning their product and every aspect of the purchase procedure. Tom would also provide periodic updates as to the status of the delivery.The day I picked up the vehicle Tom spent more time explaining vehicle functions than I expected. His attention to detail resulted in an awesome car buying experience. In short, I would gladly recomend Flemington, Tom and Jerry to anyone interested in purchasing a vehicle. Thank you very much. More
BEST experience ever!! Our sales rep, Tiana Ireland, was VERY knowledgeable, helpful, courteous and patient. Super hard worker and FAST turnaround. After visting over a dozen dealers looking for a car we w VERY knowledgeable, helpful, courteous and patient. Super hard worker and FAST turnaround. After visting over a dozen dealers looking for a car we were greeted by Tiana and instantly she started asking about our needs, wants, desires and budget. She let us know that although she did not have the exact car that would be best for us on site, she could get it for us. Within an hour she had found the perfect car for us within our budget. She contacted the other dealer where the car was located out of state and arranged for a transfer immediately. Less then 24 hours later the car was delivered to Ditschman Ford, cleaned, prepped and ready for us! We met with the Financing Mgr, Chris Callahan, and was so surprised to have such a pleasant and "not pushy" experience purchasing the car. He too was wonderful. Tiana thoroughly went over everything in the car and even sync'd my bluetooth phone to the audio system for us. Not once did she ever pressure us, or make us feel rushed. She is amazing. What an enjoyable experience we had purchasing our car. It is the PERFECT car for our family and we can't thank Tiana enough. We will be back again to purchase our next car from Tiana at Ditschman for sure!!! Highly highly highly recommend Ditschman and Tiana Ireland. More
Excellent service overall. Friendly and efficient. We were given an appointment at the time we needed it. The time allotted for the service was very reasonable. were given an appointment at the time we needed it. The time allotted for the service was very reasonable. More
This dealership exceeded the expectations I had even, after reading so many good reviews on the internet from various sources. Surprise, all of it is true. Both the salesman Peter, and Jerry the GM w after reading so many good reviews on the internet from various sources. Surprise, all of it is true. Both the salesman Peter, and Jerry the GM were refreshingly upfront, and the fact that we were so close to our target price when Pete came back with the frist offer shows the aggressive pricing structure to be a great alternative to 'degrees of haggling'. We met right in the middle and were able to go home with the car that evening. Kudos to Britt in F&I for juggling our deal with the few others that came in that day. He was a pleasure to deal with (and F&I guys are usually the ones you dread talking to...) and made the experience fun while explaining everything in detail. The entire experience was wonderful, and represents the Ford brand in the best possible way. Sometimes it's hard to read the reviews and know whether it's a dealer writing them for themselves or a customer who's just reall that happy. I can assure you, I'm for real and I'm really that pleased. Couldn't have went any smoother. More
Kevin worked tirelessly to help me find a car that fit my driving needs as well as my financial restrictions. He walked me through the process of purchasing a vehicle and helped to educate me on the differe driving needs as well as my financial restrictions. He walked me through the process of purchasing a vehicle and helped to educate me on the differences between buying and leasing, new and pre-owned and gave me a better understanding of how the whole process works. Kevin was accomodating, patient and dedicated to finding me a car to match my needs. This was as successful as a car buying experience could be. I purchased a car that meets my needs and was able to do so because of Kevin's knowledge and experience. I couldn't be happier or more grateful. More
2nd Ford vehicle we've purchased from Fred Kress - a straight shooter, responsive and a good guy to work with. Highly recommend Flemington Ford and Fred. straight shooter, responsive and a good guy to work with. Highly recommend Flemington Ford and Fred. More
I just purchased a new Ford Explorer from Ditschman Flemington Ford. Jim O'Brien was our sales manager and Tom Santangelo was our salesman. Both were extremely professional and very "user Friendly". To Flemington Ford. Jim O'Brien was our sales manager and Tom Santangelo was our salesman. Both were extremely professional and very "user Friendly". Tom did a fabulous job on explaining all the options we had available-ultimately leading to a great deal. All the paperwork that is usually so time consuming and painful, was a snap. Tom took a great amount of time of going over and making sure we understood all the features that this car offers. The culture of this dealership is that they strive to become your friend.I would without any hesitation recommend this dealership. If you do go ask for Tom Santangelo as your salesman and Jim O'Brien as sales manager. You will be glad you did. William A. Ruda More
I was in the market for a Certified Pre-Owned Ford Explorer. I had very specific requirements in terms of price, vehicle milage & condition, as well as the options I wanted my vehicle to have. I began Explorer. I had very specific requirements in terms of price, vehicle milage & condition, as well as the options I wanted my vehicle to have. I began my search almost two months ago and after two bad experiences at other dealerships who had deals in place with me only to reneg or change pricing and financing terms when I arrived to close the deals. In any event, after two disheartening set backs at the other reputable dealerships, I had become convinced that I was not likely to find the deal I was looking for and that I simply did not understand modern day car sales. Then I found Ditschman\Flemington Ford! They were a long drive from home but I decided to at least give it a shot. From my very first email contact with my salesmen Lou D'Auria, to the final signature on my paperwork with Beth Delaney, the entire experience was warm, friendly, and professional. Not only would I recommend them to friends and family, but you can be sure I will be back when I have the need. They have restored my faith in the industry. Turns out you can still get a fair deal on a quality vehicle without sales and finance people playing games or pressuring you. This is the way auto sales should be done! If I had to narrow my experience down to just one word it would be Genuine. Genuine People Genuine Deal Genuine Ford Genuinely Happy Customer! More