Ciocca Ford Lincoln of Flemington

My husband & I had a very specific car that we were seeking to purchase, the 2010 Ford Fusion Hybrid with Leather Seats, Moon Roof, etc. in black, gray or silver exterior. After an extensive search on seeking to purchase, the 2010 Ford Fusion Hybrid with Leather Seats, Moon Roof, etc. in black, gray or silver exterior. After an extensive search on the internet, we had finally had located a couple of vehicles (there just weren’t many 2010 Ford Fusion Hybrids for sale!). Our search included Carmax, AutoTrader.com, Kelly Blue Book and Ford.com (Certified Pre-Owned Vehicles). The vehicles were all located outside of our Salisbury, MD area (Richmond, V.A., Woodbine, N.J., Ft. Myers, F.L., and Flemington, N.J.). We had previously only bought new vehicles and we decided that we really wanted to have a better guarantee for the car we were buying and knowledge that getting service would not become an issue, hence the decision to go with the Ford Certified Pre-Owned Ford Fusion at Ditschman/Flemington Ford-Lincoln in Flemington, N.J. which is 193 miles or 4 hours from Salisbury, MD. Prior to going to Flemington, I had spoken with Charlie Cook, Sales Representative about the car. He was very informative and extremely helpful. He assured me that the car was in excellent condition and that it was backed up with the Ford Certified Pre-Owned Warranty and Service Agreement (which he had taken the time to review with me), that Ford was offering a finance rate of 1.9% and that they were also having their Columbus Day Tent Sale that offered another $200 off the purchase of a vehicle(plus they were having free burgers, hotdogs, soda, popcorn, etc.)! Charlie then recommended that I speak to Beth Delaney, Finance Director about securing financing. Beth was absolutely outstanding! She was very friendly, accommodating and patient! She was easy to speak to and I felt very comfortable and confident in sharing our financial information with her. She had taken our information and within a very short time called me back to tell me that we had been preapproved by Ford for the 1.9% loan! I was so impressed with her professionalism and her customer service skills! I was also impressed that the 1.9% Rate wasn’t just a sales pitch for getting the sale and then being presented with a much higher rate under the pretense that “well you really don’t qualify for our 1.9% rate but based upon your information we can offer you a _______% rate! My husband & I decided to go to Flemington, NJ! The Tent Sale Event was absolutely amazing! We had the most amazing experience! Even with all of the distractions; we were able to test drive the car, review the Vehicle History and finalize our purchase! Soon we drove our newly purchased 2010 Ford Fusion Hybrid out of their lot! The best part of all this was that we were so…. So…. Impressed with the quality of the staff and the quality of the vehicles at Ditschman/Flemington Ford-Lincoln in Flemington, N.J. that my husband decided to look at the pre-owned trucks! Again, we were so impressed with the detail, care and quality of used vehicles that we also bought a truck before we left! We had visited several dealerships in our local area and we were not nearly as impressed with their staffs and quality of vehicles as we had experience with Ditschman/Flemington Ford-Lincoln! Most impressive was the longevity of the staff! Charlie Cook has been with them 19 yrs.! And Beth has been with them 23 yrs.! This is truly amazing to find this stability during these financial times and especially in the auto sales business! And they shared how the owners of the company are excellent to work for and that they value their employees and recognize their family needs! AGAIN, this was amazing to hear especially when companies have become insensitive and not loyal to their employees and in turn the employees have definitely become less trusting and loyal! In closing, thank you Ditschman/Flemington-Ford! You are all amazing and it reflects in your success! We are definitely sold on your dealership and we promise that we will share our experience & strongly recommend you! We will be back for our next vehicle, even if it is 4 hrs.! Thank you! More

Entire experience was superb. The folks who work in the showroom were very attentive and friendly. My salesperson, Tom Santangelo was steller. He has a great no pressure approach. He's extremely knowled showroom were very attentive and friendly. My salesperson, Tom Santangelo was steller. He has a great no pressure approach. He's extremely knowledgeable, patient, and his follow-up was great as well. I've already recommended a friend go see him for a vehicle. More

During the purchase of a new vehicle I interacted with two outstanding individuals, Tom & Chad. Chad was able insight on the vehicle I was interested in, (maintenance concerns, cost of operation, etc.) to two outstanding individuals, Tom & Chad. Chad was able insight on the vehicle I was interested in, (maintenance concerns, cost of operation, etc.) to make an informed decision about the vehicle. Tom was able to locate me the vehicle I was looking for. Both of these folks were great to interact with. More

Working with Kevin was a great experience. He was very thorough in explaining all of the paper work to me and at no time did I feel like he was rushing me. I also did not feel like he was trying to push a thorough in explaining all of the paper work to me and at no time did I feel like he was rushing me. I also did not feel like he was trying to push any of the additional service. Kevin also followed up quickly on a couple of inquiries I had after my purchase. I would definitely buy from this dealership in the future. More

This is my second vehicle bought from Flemington Car and Truck. The experience is like visiting family. The service and attention the salesman gave as well as the dealerships selection was beyond my expec Truck. The experience is like visiting family. The service and attention the salesman gave as well as the dealerships selection was beyond my expectations. They listened to exactly what I wanted and I couldn't be more happy with my selection. Beth Delaney was awesome at assisting me with reviewing and understanding service contracts, as well as Kevin Hayden who was great to deal with in Finance department. He didn't push products but instead listened to what my concerns were and use of my new vehicle and steered me to exactly what I needed. I will always go to Flemington Car and truck to buy my vehicles. I will recommend them to all my friends and family. More

I was shopping for a new car, and I found the service here at Ditschman Flemington Ford to me second to none. Ed was extremely helpful, and Kevin even responded to my emails over the weekend. The car is here at Ditschman Flemington Ford to me second to none. Ed was extremely helpful, and Kevin even responded to my emails over the weekend. The car is everything that was promised, and I am extremely happy with with my purchase. Ed and Kevin made it buying a car as painless as possible. More

David was very easy to work with. He found exactly what we were looking for and at a great price. We had an appointment to pick up the car and when we arrived it was ready exactly as promised. There was we were looking for and at a great price. We had an appointment to pick up the car and when we arrived it was ready exactly as promised. There was no high pressure sales from either David or Britt. We'll be back for our next car! More

I can honestly say this was the best car buying experience.I could not be more pleased with the care and courtesy that was extended to me by Lou. My son loves the mustang and we certainly will rec experience.I could not be more pleased with the care and courtesy that was extended to me by Lou. My son loves the mustang and we certainly will recommend Lou and this dealership to others. Thanks again Matty More

I feel like I was treated as family. I purchased the car I wanted at a price I could afford. Lots of financing options. No pressure. Clean, neat offices and showroom. I wanted at a price I could afford. Lots of financing options. No pressure. Clean, neat offices and showroom. More

Dave was great to work with. He was very easy to talk with. Had a good understanding of vehicles we discussed. This was our 5th or 6th vehicle we purchased from a Ditschman dealership and we would do it with. Had a good understanding of vehicles we discussed. This was our 5th or 6th vehicle we purchased from a Ditschman dealership and we would do it again. More