Ciocca Ford Lincoln of Flemington

The team worked very hard to get us the vehicle we wanted, for a good price, and most importantly they ensured we were completely satisfied with our entire experience. We did have an issue with gettin wanted, for a good price, and most importantly they ensured we were completely satisfied with our entire experience. We did have an issue with getting my wife's cell phone to sync with our new vehicle. Both Kevin and Mark worked with a variety of solutions to ultimately get the problem resolved. They displayed a commitment to customer service that is rarely seen today; to say they went above and beyond the norm is an understatement at best. Next, I do need to extend my appreciation to Kevin for his detailed The Flemington team did an outstanding job in helping us purchase our new Ford escape. From locating the model and color we wanted to ensuring that we received the best value and financing for our vehicle, made our experience both enjoyable and beneficial. I would like to start by thanking Mr. Jerry Sheehan for the time, coordination, and personal interest he extended in helping us secure our new vehicle. He did an exemplary job of organizing his team's effort to ensure we obtained the best value and financing currently available for securing a new car, and we are totally satisfied with our purchase. Our immediate Sales Rep Mr. Kevin Lawler afforded us the highest level of personalized service and he made sure that we left the show room with a complete understanding of our new vehicle's operating features. Finally, Kevin and Mark Schmailing were instrumental in resolving a major concern for my wife. We were having difficulty syncing her cell phone to our new vehicle These gentlemen spent hours trying different solutions to correct this situation. Ultimately,the extra time and effort extended by these employees did resolve the issue and it is service like this that will keep us coming back to this dealership for our cars. Last but certainly not least we wish to extend our appreciation to Chris Callahn for the efforts he extended in securing the best financing rates available for our purchase. Chris did explain the variety of options of programs available to us, and based on his advice and concern, we feel that we obtained the best rates available. A great conclusion to a very positive experience. it is without hesitation that I would recommend Jerry and his team to anyone looking to purchase a new car. If the vehicle performs as well as the gentlemen who sold it, we will continue to be the lifelong customers that we have been since 1985. . Sincerely, Bob and Karen King More

Made 2/3 visits to both Subaru [Ditschmann] and Ford since our Crown Vic had 195K plus miles and Knowing Steve Kalafer we were sure we would do well. Brian Mullen turned out to be a 'dream' car salesman since our Crown Vic had 195K plus miles and Knowing Steve Kalafer we were sure we would do well. Brian Mullen turned out to be a 'dream' car salesman. No pressure, very accommodating and a pleasant disposition. Brian answered every question openly and frankly, including those questions he had no personal experience with; for those he quickly did the research and answered each completely. Robert Reavey More

Walked in and wanted to see what was available on the lot for the Escape. Tom should be and my decision was on 2. Went home talk to my husband and decided on the blue one. Came back the Tuesday, test drove t for the Escape. Tom should be and my decision was on 2. Went home talk to my husband and decided on the blue one. Came back the Tuesday, test drove the car, and decided this is it. Oh no the car was sold to another dealership just the night before. Found another on Long Island, but even better was they called the other dealership on my behalf and they agreed to take another from the lot. So I got the car I wanted! Tom went 1 step further on my behalf. Thursday came in with 2 girls (age 7 and 8) they did not care. The agency is a family care car . Drove my new car home, love it so far. More

I have now purchased 4 vehicles from Ditschman Ford. The dealership is friendly, courteous and fair in their dealings with their customers. They are knowledgable of their products and the are focused on cu dealership is friendly, courteous and fair in their dealings with their customers. They are knowledgable of their products and the are focused on customer satisfaction. They take the time to deliver the car in a way that you know what the car is capable of when you leave the dealership. Chris Messina and Jim O'Brien are the best. They do what they say they will do and if anything changes they let you know promptly. I would not consider purchasing a Ford vehicle anywhere else. The dealership also provides excellent service as well. Overall this dealership ranks with the very best that I have dealt with and I have owned most of the luxury Marques over the past 30 years. My most recent purchase is a 2014 Taurus SHO. Love the car and the buying experience. Got a great deal and looking forward to my next Mustang. More

My experience was excellent with Tom Santangelo and Chris Callahan! They both were extremely friendly, courteous, patient, understanding and kind. I can't say enough about them or the dealership. I would hig Callahan! They both were extremely friendly, courteous, patient, understanding and kind. I can't say enough about them or the dealership. I would highly recommend Tom and Flemington Ford to my friends and family! Thank you, Christine Fleming Wenzel More

Brian and the dealership made the car buying process very simple. Brian was great to work with and was very knowledgeable. Would definitely go back to Brian and the dealership for my next car. simple. Brian was great to work with and was very knowledgeable. Would definitely go back to Brian and the dealership for my next car. More

In 2010 I purchased my most recent car, a Ford Fusion, from this dealership, and I dealt with Kevin. When realizing my bride needed a new vehicle, I returned to the dealership, worked with Jerry and Kevin from this dealership, and I dealt with Kevin. When realizing my bride needed a new vehicle, I returned to the dealership, worked with Jerry and Kevin, and we put my bride in a new car very quickly. We arrived at 10:30am, and with their help, we shopped around for various SUVs and test drove several. Jerry coordinated what would have been a multiple day experience into a few short hours, even recommending a place for lunch where we could discuss our prospects in privacy. When it is time to buy a new Fusion or Edge (what we ultimately bought), I'll be returning to Ditschman to work with Jerry and Kevin again. More

Went in looking to purchase a 2014 Ford Focus. I got sent over to Tom Santangelo, and had a very pleasant experience buying my car. Tom was knowledgeable about the car, and did a great job providing me with over to Tom Santangelo, and had a very pleasant experience buying my car. Tom was knowledgeable about the car, and did a great job providing me with plenty of information on financing, showing me several different options available to me. If you are in the market for a car, I would say dealing with Tom at Ditschman/Flemington Ford is the way to go. More

I have been looking for a clean used F250/350 for six months now. After looking on AutoTrader.com, Ditschman Ford had exactly the vehicle I was looking for. I contacted Britt Long and he could not have months now. After looking on AutoTrader.com, Ditschman Ford had exactly the vehicle I was looking for. I contacted Britt Long and he could not have been more easy going and professional. I shared with him that I had a trade with 193,000 and it was not a "creampuff" but we talked( that's talked, not haggled) and came to an agreement on pricing. He took my credit info over the phone and Beth Delaney called me back with the approval/rate/terms. I came in, the truck was out front and ready. Joe Lustig looked over my trade and confirmed, it was in fact, not a "creampuff" but never put me in the middle, or offered less than was allowed. It was a great experience and a pleasure to do business with people who do what they say they are going to do. Honest, forthright, and professional the hallmark of any good business. Good job team!!! More

I had a pleasurable and productive experience at the Ditschman Flemington Ford-Lincoln Dealership, beginning with Bryann and ending with Aubrey. Not only were they excellent and professional in handling Ditschman Flemington Ford-Lincoln Dealership, beginning with Bryann and ending with Aubrey. Not only were they excellent and professional in handling the responsibilities of their respective positions but both demonstrated outstanding customer-relation skills. I felt and was well taken care of by both of them. Joe Valenti was very friendly and motivated to show me the vehicles I had identified as being of interest. There were a few requisite areas that Joe could have been better qualified and prepared, i.e., more knowledgeable of the vehicles on the dealership lot and of the specifications of the vehicle model. More