Ciocca Ford Lincoln of Flemington

I had an exceptional experience dealing with Sales & Leasing Consultant, Chris Messina at Ditschman/Flemington Ford / Lincoln in Flemington, NJ. Chris is efficient, sincere, and kind-hearted. Of c Leasing Consultant, Chris Messina at Ditschman/Flemington Ford / Lincoln in Flemington, NJ. Chris is efficient, sincere, and kind-hearted. Of course dealerships need to make their profits but this dealership works with the customers so it’s possible for them to “make it happen”. My family has gone to another dealership for 5 vehicles and we’ve never experienced such an efficient Sales Consultant or Dealership. I also worked with Finance Manager Kevin Hayden and of course signing a ton of papers is everyone’s least favorite part, however, Kevin was pleasant to work with and made the process seamless. Thank you guys! Forget the 5 Stars…I’m giving 10! Exceptional experience sums it up! Here’s ‘MY’ story: I called the dealership and spoke to Chris, on the phone, about a specific car I was interested in. He took all of my information within 15 minutes. Due to my specific circumstances he called me back within an hour or so and offered me several options for purchase and lease, as well as, what he could give me for my trade-in. I knew he had the deal as he was talking to me; however, I just needed to decide which option worked best for me. Chris and I spoke again to confirm my selection and during that short time he was having the car all prepped for me. Due to my specific circumstances he even offered to have someone pick me up and my current trade-in vehicle. I waited until the next day to square away a few details on my side and came in with family. I found out it was Chris’ day off but he didn’t mind coming in and completing the transaction for me. When I came in the car was shining, ready to go and it was absolutely gorgeous. This is one happy Jersey girl! More

Chris Messina, Jim O'Brian and Jeff Cramer were nothing short of great. They worked to make sure this purchase was made possible. This is not my first dealings with them and it will not be my last. nothing short of great. They worked to make sure this purchase was made possible. This is not my first dealings with them and it will not be my last. I hope Steve K hears about this team he has working for him. They are professional, courteous, friendly and just cannot do enough to help. I mentioned Chad Sheetz because after the sale I always work with him for my service appointments or for any questions I may have about my vehicle. He is very knowledgeable always has a answer or will get it and Chad also is courteous, friendly and professional in every way he conducts himself. This team makes me want to come back. My sales representative Chris Messina always keeps in touch after the sale whether it be birthday wishes or just seeing if my vehicle is running ok. He insisted all the time he is only a phone call away if I need any assistance for any reason. Jim O'Brian I can not say enough..He is great. More

Everyone was super friendly and helpful and we didn't feel like we were pressured at all. We will defijitely be repeat customers in the future. feel like we were pressured at all. We will defijitely be repeat customers in the future. More

David Hill was very thorough and very helpful during the purchase process . He made the process simple with no stress and communicated effectively so I was always aware what was happening . purchase process . He made the process simple with no stress and communicated effectively so I was always aware what was happening . More

Excellent customer service. Tom Santangelo was extremely helpful and even stayed late(after dealer closed) to go over my car with me. Would definitely recommend this dealership and Tom! helpful and even stayed late(after dealer closed) to go over my car with me. Would definitely recommend this dealership and Tom! More

The team worked very hard to get us the vehicle we wanted, for a good price, and most importantly they ensured we were completely satisfied with our entire experience. We did have an issue with gettin wanted, for a good price, and most importantly they ensured we were completely satisfied with our entire experience. We did have an issue with getting my wife's cell phone to sync with our new vehicle. Both Kevin and Mark worked with a variety of solutions to ultimately get the problem resolved. They displayed a commitment to customer service that is rarely seen today; to say they went above and beyond the norm is an understatement at best. Next, I do need to extend my appreciation to Kevin for his detailed The Flemington team did an outstanding job in helping us purchase our new Ford escape. From locating the model and color we wanted to ensuring that we received the best value and financing for our vehicle, made our experience both enjoyable and beneficial. I would like to start by thanking Mr. Jerry Sheehan for the time, coordination, and personal interest he extended in helping us secure our new vehicle. He did an exemplary job of organizing his team's effort to ensure we obtained the best value and financing currently available for securing a new car, and we are totally satisfied with our purchase. Our immediate Sales Rep Mr. Kevin Lawler afforded us the highest level of personalized service and he made sure that we left the show room with a complete understanding of our new vehicle's operating features. Finally, Kevin and Mark Schmailing were instrumental in resolving a major concern for my wife. We were having difficulty syncing her cell phone to our new vehicle These gentlemen spent hours trying different solutions to correct this situation. Ultimately,the extra time and effort extended by these employees did resolve the issue and it is service like this that will keep us coming back to this dealership for our cars. Last but certainly not least we wish to extend our appreciation to Chris Callahn for the efforts he extended in securing the best financing rates available for our purchase. Chris did explain the variety of options of programs available to us, and based on his advice and concern, we feel that we obtained the best rates available. A great conclusion to a very positive experience. it is without hesitation that I would recommend Jerry and his team to anyone looking to purchase a new car. If the vehicle performs as well as the gentlemen who sold it, we will continue to be the lifelong customers that we have been since 1985. . Sincerely, Bob and Karen King More

I have been a customer of Flemington Ford/Nissan since 1990. I have purchased 9 vehicles since then an have always had a great experience. I also have my vehicles serviced here for the same reasons. 1990. I have purchased 9 vehicles since then an have always had a great experience. I also have my vehicles serviced here for the same reasons. More

I have now purchased 4 vehicles from Ditschman Ford. The dealership is friendly, courteous and fair in their dealings with their customers. They are knowledgable of their products and the are focused on cu dealership is friendly, courteous and fair in their dealings with their customers. They are knowledgable of their products and the are focused on customer satisfaction. They take the time to deliver the car in a way that you know what the car is capable of when you leave the dealership. Chris Messina and Jim O'Brien are the best. They do what they say they will do and if anything changes they let you know promptly. I would not consider purchasing a Ford vehicle anywhere else. The dealership also provides excellent service as well. Overall this dealership ranks with the very best that I have dealt with and I have owned most of the luxury Marques over the past 30 years. My most recent purchase is a 2014 Taurus SHO. Love the car and the buying experience. Got a great deal and looking forward to my next Mustang. More

Walked in and wanted to see what was available on the lot for the Escape. Tom should be and my decision was on 2. Went home talk to my husband and decided on the blue one. Came back the Tuesday, test drove t for the Escape. Tom should be and my decision was on 2. Went home talk to my husband and decided on the blue one. Came back the Tuesday, test drove the car, and decided this is it. Oh no the car was sold to another dealership just the night before. Found another on Long Island, but even better was they called the other dealership on my behalf and they agreed to take another from the lot. So I got the car I wanted! Tom went 1 step further on my behalf. Thursday came in with 2 girls (age 7 and 8) they did not care. The agency is a family care car . Drove my new car home, love it so far. More

Made 2/3 visits to both Subaru [Ditschmann] and Ford since our Crown Vic had 195K plus miles and Knowing Steve Kalafer we were sure we would do well. Brian Mullen turned out to be a 'dream' car salesman since our Crown Vic had 195K plus miles and Knowing Steve Kalafer we were sure we would do well. Brian Mullen turned out to be a 'dream' car salesman. No pressure, very accommodating and a pleasant disposition. Brian answered every question openly and frankly, including those questions he had no personal experience with; for those he quickly did the research and answered each completely. Robert Reavey More