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Ciocca Chrysler Dodge Jeep Ram of Flemington

Flemington, NJ

4.7
4,049 Reviews
Call Dealership (908) 760-6225
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204 US-202

Flemington, NJ

08822

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4,049 Reviews of Ciocca Chrysler Dodge Jeep Ram of Flemington

September 29, 2023

Curtis was terrific. Efficient, knowledgeable and honest. When I purchased this Jeep in2011 I purchased complete lifetime coverage and it was worth the purchase. More

by Kathleen Ogle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Report | Print
Oct 02, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you very much for such a great review, Kathleen! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 27, 2023

They get it right the first time Curtis price is a great service writer you can count on him More

by ehollenback
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Curtis price
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Sep 29, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so glad to hear this, ehollenback! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 22, 2023

very nice and pleasent, Oliva was very professional with handling the sale. she covered all the bases. More

by ilikesteel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
oliva
Report | Print
Sep 29, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

Sep 29, 2023 -

ilikesteel responded

I have two caveats. The first is the TPMS light was on when I first test drove the car, indicating tire pressure is low. when I picked up the car, the TPMS was still on. the used car rep took the car and had the tires checked. The light was still on. he said it’s probably one of the sensors is defective. I asked, “you're not going to fix it”? he said “you bought the car as is”. I never heard of selling a car with an error light on the dash. I had another service garage check the car and he said 3 out of the 4 sensors were bad. estimate to replace all 3 was $375.00. which means the car was never diagnosed for the TPMS light, or the error was ignored after diagnosing. The second caveat is the SXM radio does not work. The xm signal from Sirius turns on and the radio will work properly, until you turn the car off. upon restarting the car, the SXM radio stops receiving the signal and all you can receive is channel 000 and 001. I called and had them refresh the signal. the SXM radio started working again for an hour, until I shut the car off. restarting the car, NO SXM signal. Sirius technical support said many Subaru factory SXM ready radios, from different models and different years had problems with the built in SXM service within the radio. he mentioned there may be a Sirius software upgrade to correct the problem. I verified that by checking the Subaru forums for different models. there are many frustrated owners having the same problem as me. I contacted Ciocca Subaru, Flemington. I was told $199 to just diagnose the problem. if there was an update, it would cost extra for the update, but cannot guarantee it will work. There would be no refund if the update didn’t work. So now, I have a car without Satellite radio. although Olivia was wonderful to work with, I feel the DEALERSHIP dropped the ball with service on the vehicle.. They should have made everything right before selling it. frank marsello washington nj

September 18, 2023

It was a great shopping experience there everyone was friendly and helpful and they had what I was looking for More

by ROCKLOBSTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Prisk, Anthony Izzo
Report | Print
Sep 19, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

September 17, 2023

Bob is very professional and you did closed our deal in our first visit. With Anthony’s help we did all paper work and pick up my car next day. More

by IEMANJAPRAIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Escott, Anthony Izzo
Report | Print
Sep 19, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 14, 2023

Our experience at Ciocca and with our sales rep Bob Escott was outstanding. We were able to coordinate most of the sales process in advance of visiting the dealership for delivery which allowed for our More

by rhe587
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Escott
Report | Print
Sep 19, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Hi rhe. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

September 14, 2023

Great service provided. No complaints. Would use again. Waiting to hear back on my seat repair More

by VICTOR.KRISTIN
Recommend Dealer
Yes
Employees Worked With
Anna Rivero
Report | Print
Sep 19, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Victor, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 13, 2023

Professionally customer focused service team who concentrated on my costs while keeping my vehicles running smoothly. I have used this service center for many years because of my confidence and More

by ntorino
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Curtis , Susan Updike, Russell Kizima, Anna Rivero
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Sep 19, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you very much for such a great review, ntorino! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 12, 2023

Great customer service. Very happy with how everything went. Wish they did a quick cleaning/ vacuum of my car though More

by COLLEENKRAMER45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Rivero
Report | Print
Sep 12, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thanks for sharing your experience with us, Colleen! If there is anything else we can do to help just let us know! Have a great day!

September 12, 2023

The staff was very friendly and courteous. They also took care of my service in a fast and efficient manner. More

by RDAVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art D'Amore
Report | Print
Sep 19, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We are so glad to hear this, RDAVI! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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