Ciocca Chrysler Dodge Jeep Ram of Flemington
Flemington, NJ
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4,041 Reviews of Ciocca Chrysler Dodge Jeep Ram of Flemington
From the time I stepped in the door to me leaving for lunch to returning all positive attitude they greeted me the minute I stepped in..everything was in line and ready for me to go great on timing…overa lunch to returning all positive attitude they greeted me the minute I stepped in..everything was in line and ready for me to go great on timing…overall outstanding experience More
Olivia was fantastic, she was very friendly and knowledgeable about the transaction, she also was congratulatory towards me when I purchased the new vehicular vehicle,thank you so much Olivia knowledgeable about the transaction, she also was congratulatory towards me when I purchased the new vehicular vehicle,thank you so much Olivia More
Extremely knowledgeable staff And we’re kind enough to squeeze me in to an earlier appointment was in and out within an hour I will definitely recommend and go back to the dealer for service squeeze me in to an earlier appointment was in and out within an hour I will definitely recommend and go back to the dealer for service More
Does not stand behind their work Had a top end rebuild on a 2014 grand Cherokee in 12/2023. Had to return to the Ciocca for another issue. Upon inspection it was found the top end rebuild was faulty and the a 2014 grand Cherokee in 12/2023. Had to return to the Ciocca for another issue. Upon inspection it was found the top end rebuild was faulty and the most of the seals are leaking oil. The service advisor “tried” to have Chrysler make an exception for the repair. This was supposed to take a while for them to answer. David had gotten an answer back within an hour, a flat out no. Asked Thor a manger to speak with me. I believe the manager name was Roy. He had called me with pretty much not a care about the issue. He proceeds to say let’s just be real it’s a 10 year old vehicle. Yes, but with major repair under 2 years old that has failed. After going back and fourth he proceeds to tell me he didn’t have to call me, only did it as a curtisy. They refused to explore any options what so ever. It was just take it or leave it and literally tough luck so sad to bad. I have been a mopar owner for life. I will never deal with this dealership or even buy another mopar product as long as I live if this is how they test a loyal customer. Long story short Ciocca Chrysler Jeep could care less about you as a client. Only cares about the $$$. If I am so lucky to even get a response to this review( I doubt I will) it will be the standard” we are sorry to hear about this negative experience. Pleas contact one of our managers at 908-788-xxxx” I will now have to take my vehicle to a trusted mechanic and spend upwards of $1200 to correct an issue that should never have happend. More
This was my second vehicle from Ciocca dealerships but my first RAM. Bob Escott was very easy to deal with and made the process as smooth as possible. I would highly recommend Ciocca Chrysler Dodge Jeep Ram first RAM. Bob Escott was very easy to deal with and made the process as smooth as possible. I would highly recommend Ciocca Chrysler Dodge Jeep Ram of Flemington to anyone looking for a new vehicle with this brand. Thanks again guys, I love the new truck! More