
Ciocca Chevrolet Buick GMC Cadillac of Flemington
Flemington, NJ
Filter Reviews by Keyword
By Type
6,393 Reviews of Ciocca Chevrolet Buick GMC Cadillac of Flemington
From the moment you walk through the door, you are greeted by their courteous and friendly staff. Flemington Chevy/GMC was one of three dealerships my credit union-new vehicle design search, led me t greeted by their courteous and friendly staff. Flemington Chevy/GMC was one of three dealerships my credit union-new vehicle design search, led me too the previous night. Noha, the Internet sales manager just happened to be calling my home as I walked into the sales room that morning. "Good morning, I was just trying too call you! Can I get you some coffee? How can we help you?" We discussed what I was looking for, options I required, and offered to quote my trade in value. They did not have what I wanted on the lot. I knew that from my own search, and a previous visit to another dealership. I wanted a vehicle, that was going to be difficult to find. That did not stop Jeff Conrad and Noha from checking inventory from other dealerships while Jeff Parker evaluated my trade in. Noha found a vehicle, while Jeff C. helped to get me a $1000. on-line savings certificate. These guys where stepping over each other to get me what I wanted!!! Jeff P. gave me a fair price for my trade, no B.S., no sales talk, just an honest deal. Again, I knew what it was worth. They quoted me a price for the vehicle Noha found, $3000.00 less!!!!!! than what another dealer dealer quoted for an equlivlent vehicle. I thought for sure they where all talk, until they put it in writing!!! I offered a deposit, we had a deal, NO SALES PRESSURE, and signed a contract. That is the first time I ever( in my 40+ buying years) bought something (of that value) on the spot, with out going home to think it over!! (Granted, NJ consumer protection laws allow you to back out within 72 hours, but no need for that.) Now the trickery part. The vehicle we found on another dealers lot, well that dealer did not want to part with it. So Jeff Conrad, Noha Amin, and Rob Slack, spend the entire next day calling other dealers to get what I wanted. Jeff finally got it. Thank you Jeff, guess that's why you are a 6 time "Mark of Excellance Award Winner"!! The guys in the shop professionally installed the other accessories I wanted, and I'm currently enjoying my new truck! Noha's determination, attitude, and customer focus, will provide her continued success. You made the deal, and your team closed it, thank you, again. Thank you Flemington Chevy, it truly was a team effort. So do you still sent out those great cookies like you did when I bought my Ford in 1996? More
The service at Flemington Chevrolet was great. They were extremely friendly and helpful, answering any questions that we had. They were patient with us as we made our decisions, and gave us great options. J extremely friendly and helpful, answering any questions that we had. They were patient with us as we made our decisions, and gave us great options. Jon Ramberg, our salesman, was wonderful and helped us out so much. I am very grateful for his help and service. More
It's been a great experience working with David ! It's been a great experience working with David ! He helped me locate the exact car I was looking for, and alerted me on any new manufacturer discou It's been a great experience working with David ! He helped me locate the exact car I was looking for, and alerted me on any new manufacturer discounts. I am totally satisfied, and would love to do business with them again. The only reason for giving a slightly less rating on price was because of my trade-in, and that's got nothing to do with David. A few hundred dollars on my trade-in could have been an icing on the cake ! Thank you David for making this purchase a pleasurable experience !! Thanks also to Eric, the Finance Manager, for making the purchase process a breeze ! More
This was my first GMC purchase as I have always been a Ford guy. With my new job, Flemington GMC was close so I thought I would give them a try. I searched and inquired online and then my email was prompt Ford guy. With my new job, Flemington GMC was close so I thought I would give them a try. I searched and inquired online and then my email was promptly answered by Jeff Conrad. For 7-10 days Jeff and I went back and forth via email and he answered the many questions I had for him, all with a timely, professional response. Jeff had to source the vehicle from another dealer as I was picky about the colors. The truck arrived on the day Jeff promised and was presented to me with every option I requested. Jeff did everything he could to make sure I received every savings offer that was available. After meeting with Jeff, it was time for paperwork, which nobody likes, you just want to get in your new truck and go. That's where Brenda Royer came in. She completed all of my paperwork in less than 30 minutes and I was out the door very quickly. Oh by the way, I received my first email in minutes with my first service appointment already scheduled for me. After purchasing eight new vehicles over the years at various dealers, I no longer have to worry about where to buy my future vehicles, Flemington GMC is the place. Thank you to Jeff and Brenda for an outstanding experience. More
My shopping experience at Flemington GMC was very pleasant. David Klawunn was the Sales Associate who made the usually painful process very smooth. David is very patient and always tries to give cust pleasant. David Klawunn was the Sales Associate who made the usually painful process very smooth. David is very patient and always tries to give customer valuable advice. I was introduced to Flemington GMC via Costco Auto Program and we in the end got the best deal there among three deals offered by other dealers. In the end, although some other dealer offered to match Flemington GMC's price, I still decided to buy car from David since his high quality work should be rewarded. I give five stars rating to David Klawunn and Flemington GMC! More
I had been searching for a used car for a few weeks and I came across this vehicle at flemington gmc, I live an hour and half away so I was a little Leary at first to go out this far for a vehicle .. But came across this vehicle at flemington gmc, I live an hour and half away so I was a little Leary at first to go out this far for a vehicle .. But I'm sure glad I did!! I meet Eleni and she was wonderful , I have never experience the friendlyness and honesty I did with her at a dealership before. I love my new truck it is everything I was looking for and I would definitely recommend Flemington gmc and Eleni . :) Christina More
We had an outstanding experience. No pressure, friendly normal sales staff. I am not a fan of car sales men but this dealership and the sales person we dealt with have changed our view. We will only do b normal sales staff. I am not a fan of car sales men but this dealership and the sales person we dealt with have changed our view. We will only do business with Flemington GMC and with Brett Mannon and Brenda Royer More
As far as customer satisfaction goes, my wife and I have to rate this dealership 110%. We've purchased the last 4 vehicles we've owned from this dealership and have had an excellent experience each time. to rate this dealership 110%. We've purchased the last 4 vehicles we've owned from this dealership and have had an excellent experience each time. I was interested in buying another Chevrolet Tahoe, having bought a 2002 from them before, and Bob Morse gave me a good deal on a Certified Pre-Owned 2008 Chevrolet Tahoe LTZ. He has always been of great help to find just the vehicle that I'm looking for. Our sales representative, Bill Serridge, couldn't have more more helpful and informative, showing us all of the features on the vehicle and how to use them including OnStar which he activated for us. He also took me over to the temporary Service Department to familiarize me with it for any service work I may need to have done down the road. Eric Henderson is a great Business Manager who left no stone unturned when it came to helping us with the financial end of the transaction, answering all of our questions and concerns. We've always trusted Flemington Chevrolet Buick GMC with our vehicle needs as they have always made sure that when we leave there, we are 100% satisfied with our purchase. Without reservation, we would highly recommend them to our family and friends. More
Wonderful service! I was stressed out having been in a car accident and Robin and Jeff made the entire process easy. They were low pressure and let us take our time. Thanks Robin and Jeff! car accident and Robin and Jeff made the entire process easy. They were low pressure and let us take our time. Thanks Robin and Jeff! More