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Ciocca Chevrolet Buick GMC Cadillac of Flemington

Flemington, NJ

4.7
6,340 Reviews

211 US-202

Flemington, NJ

08822

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6,340 Reviews of Ciocca Chevrolet Buick GMC Cadillac of Flemington

September 20, 2024

Reception was very quick and friendly. Communication on the timeline for my service was very good. Being from Florida this was my first time there, comparing it this lounge could use som More

by capriceo1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Holmes
Sep 20, 2024 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for the kind review! We will definitely take up your suggestion to provide snacks and refreshments in our lounge. We appreciate your feedback.

September 20, 2024

I have purchased/leased two cars from this dealership and my family has purchased others as well. Our salesman is top notch and the best salesman I have ever worked with. Unfortunately the service depart More

by Brian
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Klawunn
Sep 23, 2024 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Brian, we apologize for your experience with our dealership. We understand a manager has already been in touch regarding this situation. If there is anything else we can do to help, don’t hesitate to contact us at (908) 782-3331. We greatly appreciate your feedback.

September 19, 2024

Thanks to all the staff at Ciocca Chevy Flemington. I am very pleased with my new Tahoe purchase and the follow through with customer satisfaction. Thanks More

by Fernand452
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey in service, Ryan Bower
Sep 19, 2024 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

September 18, 2024

Always professional and friendly. Great dealership! They do a great job communicating which is a big plus. More

by QJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Del Gaudio
Sep 19, 2024 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you so much for the recommendation, QJ!

September 18, 2024

Brianna Shimko is the best in your service department. I had a service appointment on 9/17/24 to flush and change my transmission fluid, due to a recurring issue with TCC Shudder. When I arrived for my 8a More

by TADK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Shimko
Sep 19, 2024 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

TADK, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 18, 2024

Briana was excellent upon entry for a wiring problem on my 2012 CTS. I did not deal with the mechanic but the work was great and the problem resolved! More

by Hollandt07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Sep 19, 2024 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you very much for such a great review, Hollandt! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 16, 2024

The service was totally disappointing. To the assistance manager to the technician working on my car. Has called 8x in a period of 4 hours just to keep getting answering machine. More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No comment
Sep 19, 2024 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

We apologize for your experience with us. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (908) 782-3331 and ask for our service manager so they can help correct this situation. Thank you for bringing this to our attention.

September 15, 2024

Mark Z and Nick Bryant were extremely helpful. We hadn’t planned on finishing up everything in one day but we found exactly what we wanted and they got everything done for us. They were professio More

by Mr Met
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Bryant - at least 5 stars, Mark Zinych
Sep 16, 2024 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you so much for the great review, Mr Met! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

September 12, 2024

Salesman did not thoroughly explain the vehicle. We felt rushed. Dealer wasn’t truthful on our first visit. More

by Patonawire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve was great!!, Mark Zinych, Ryan Bower
Sep 12, 2024 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Patonawire, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (908) 782-3331 and speak to one of our managers so they can assist you. We appreciate your feedback.

September 11, 2024

nice folks - serviced my tahoe there a few times. will come back for more service More

by NHS
Recommend Dealer
No
Employees Worked With
Anthony Russo
Sep 12, 2024 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for the kind words regarding our service department, NHS. We are alarmed by your low star rating(s). Could you please let us know what we could've done better to earn a 5* experience? We greatly appreciate your feedback.

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