Ciocca Chevrolet Buick GMC Cadillac of Flemington
Flemington, NJ
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6,320 Reviews of Ciocca Chevrolet Buick GMC Cadillac of Flemington
Kevin in sales is an old pro. He was informative, responsive and thorough. I am grateful to him for getting me into such a great truck. responsive and thorough. I am grateful to him for getting me into such a great truck. More
Warranty work along with service has greatly improved and maintained even with Covid upon us. Tony gives you personal care and makes sure communication flows. maintained even with Covid upon us. Tony gives you personal care and makes sure communication flows. More
I always buy my cars from Flemington Car and Truck Country and get them serviced there. This visit was for a normal maintenance servicing on my daughter's Buick Encore - oil and filter change and tire Country and get them serviced there. This visit was for a normal maintenance servicing on my daughter's Buick Encore - oil and filter change and tire rotation. Service was fast and price was good. More
Truck was clean when I arrived it was rainy so they pulled it inside for me to look at very professional have bought 2 trucks personally here and when I need another I WILL be back they go above and be pulled it inside for me to look at very professional have bought 2 trucks personally here and when I need another I WILL be back they go above and beyond to make sure everything was smooth and easy for me More
Very professional service very quick service. I’m always helped every time I go there. Feels like a family atmosphere. Thank you so much for all that you do. helped every time I go there. Feels like a family atmosphere. Thank you so much for all that you do. More
For the record. I have always had exceptional service from this dealership up until now! I came in for a LOF and tire rotation. Upon inspection of my 2018 Terrain which was purchased here, they suggest from this dealership up until now! I came in for a LOF and tire rotation. Upon inspection of my 2018 Terrain which was purchased here, they suggested that my tires were approaching the wear indicator marks for replacement. I asked them to replace all 4 four tires with new. Henry said the tires would arrive by 10:00 am so I would need to wait a hour since it was already 9:00 am. I agreed. Mind you, I arrived at 7:00 am for my appointment. It was 12:30 pm and only two tires had been changed when I checked with Henry. The alignment was be done immediately afterwards and the car was to be washed. The alignment was completed at 1:30. Upon checking out, I noticed the car hadn't been washed. Henry assured me that he told the valet to run the car through several times. He then proceeded to tell the valet in my presence do this A.S.A.P. The valet made several apologies indicating he "dropped the ball". Driving home, I noticed that the steering wheel again wasn't centered but now slightly in the opposite direction in which it was to be corrected by the alignment. This is a lengthy review, however it's important to state the facts and be clear. After 6.5 hours of waiting from 7:00 am to 1:30 pm for a LOF, four tire replacements with balancing and a unacceptable wheel alignment, I'm furious and disappointed. Even the technician who performed the alignment had a attitude. What's going on here? Over $1200.00 later, with wasted time and being lied to, doesn't work for me. I will reconsider doing business with this dealership in the future. Beware!! As of 9-13-2021, After speaking with the Service Manager, (Anthony Russo), all issues have been resolved. More
Excellent and friendly service team…. My service advisor Anthony was very professional. My car is in awesome condition. I highly recommend this dealership for both sales and service. Anthony was very professional. My car is in awesome condition. I highly recommend this dealership for both sales and service. More
I called at 7 AM to confirm an appointment. The lady was really nice! This is a great dealership. Even the waiting room is special. There are many choices of coffee. My service was so fast that I missed my really nice! This is a great dealership. Even the waiting room is special. There are many choices of coffee. My service was so fast that I missed my cup of coffee! More