Chuck Patterson Toyota Dodge

I prefer to negotiate and purchase/lease cars on line. This dealership seemed to operate in an archaic manner. I prefer to shop, purchase/lease on line. I don't like repeatedly being asked to come in and This dealership seemed to operate in an archaic manner. I prefer to shop, purchase/lease on line. I don't like repeatedly being asked to come in and meet with someone...Getting a rough copy of the lease terms seemed to be an issue which I don't quite understand. Alec, my sales person was very accommodating, though he is young and learning he has a lot of potential in sales! I wouldn't change the manner in which I chose, shopped and researched the car and though had similar offers some with more options on the car. But, I really wanted to give Alec the opportunity to get the sale. He made it happen and I absolutely LOVE my car. More

Great experience! Brian and the rest of the staff were extremely helpful and made my experience leasing my first car the best and easiest as possible. Thank you! Cat Brian and the rest of the staff were extremely helpful and made my experience leasing my first car the best and easiest as possible. Thank you! Catherine Roman More

Very pleasant Sales person best experience of entire purchase Very pleasant, no pressure, very helpful! Knowledgeable and professional Final financial person a Sales person best experience of entire purchase Very pleasant, no pressure, very helpful! Knowledgeable and professional Final financial person also very knowledgeable and pleasant to deal with. Overall experience very good! More

Cy the outstanding Customer Service Guy!!! We had the good fortune of having Cy check us in for our Durango recall and maintenance light check. He was super pleasant, engaging and quick to ans We had the good fortune of having Cy check us in for our Durango recall and maintenance light check. He was super pleasant, engaging and quick to answer our questions. We enjoyed him so much, I made sure to grab his card because I will be scheduling all future service calls with Cy. Thanks for your service Cy!!! The Tillmanns appreciate you!! More

Friendly Convient Service Liz is great, she outlined what I needed for a 60,000 mile “check up”. She noticed I could use new front tires, and gave me an estimate for new ones. Liz is great, she outlined what I needed for a 60,000 mile “check up”. She noticed I could use new front tires, and gave me an estimate for new ones. I was happy with my overall experience! More

Great service The salesman, Eric, is exceptional. He is very knowledgeable about the vehicles, professional and really wants to give the customer what they are loo The salesman, Eric, is exceptional. He is very knowledgeable about the vehicles, professional and really wants to give the customer what they are looking for and need. More

It was very fast and thurough! All the staff were cheerfull! It is very clean, cheerful and explained to me in simple perms what the problem was. I called one day and got an appointment the next morning! I will It is very clean, cheerful and explained to me in simple perms what the problem was. I called one day and got an appointment the next morning! I will always go back!! More

trip to service very was very helpful. explained all that was to be done, called before work had started. price was quoted prior to work, I appreciated that. very was very helpful. explained all that was to be done, called before work had started. price was quoted prior to work, I appreciated that. More

Great Darrin is the best service rep at chuck Patterson in Chico. He is very friendly and us always treats you with respect. Can always trust what he says Darrin is the best service rep at chuck Patterson in Chico. He is very friendly and us always treats you with respect. Can always trust what he says More

Knowledgeable and patient Dan, our salesperson was very patient with us in explaining all the features of the jeep grand Cherokee. This was our 1st jeep and wanted the car to Dan, our salesperson was very patient with us in explaining all the features of the jeep grand Cherokee. This was our 1st jeep and wanted the car to be very nice inside as well as a vehicle to be towed behind a motorhome. I didn't like the black interior at first, but Dan put more emphasis on the air conditioned seats and said that we would be comfortable in the Chico heat. He also spent over an hour with us making sure I (main driver) know how to use all of the features. It was definitely more than I expected in service and look forward to a continued relationship with this dealer and Dan. More