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Chuck Hutton Toyota
Memphis, TN
2,149 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,149 Reviews of Chuck Hutton Toyota
May 12, 2015
reluctant buyer After miserable experiences at other toyota dealers, the folks at Chuck Hutton were low pressure, laid back and worked hard to meet our needs. The who After miserable experiences at other toyota dealers, the folks at Chuck Hutton were low pressure, laid back and worked hard to meet our needs. The whole purchase process was easy - start to finish. The staff didn't talk down to us and treated us with respect. More
by sippiboy
Employees Worked With
Young Kim, Steve McFarland
May 02, 2015
2015 Rav4 Purchase Very professional, no high pressure. They listened to what I was looking for and the price I was willing to pay. Did not try upselling or talking me Very professional, no high pressure. They listened to what I was looking for and the price I was willing to pay. Did not try upselling or talking me into something I really didn't want. More
by sueve1968
Employees Worked With
Earl Gregory
May 01, 2015
Awesome I was very satisfied with everything and I would recommend Cindy long to anybody. She was very polite and understand and willing to do anything to hel I was very satisfied with everything and I would recommend Cindy long to anybody. She was very polite and understand and willing to do anything to help . I will only do business with Cindy long . More
by Terry30
Employees Worked With
Cindy Long
April 16, 2015
I thought that I was not going to be able to get the car Matt Jackson made the experience of buying a car a easy and it did not take long at all which I like. I love my car and the extra stuff I got with it Matt Jackson made the experience of buying a car a easy and it did not take long at all which I like. I love my car and the extra stuff I got with it More
by Clark456
Employees Worked With
Matt Jackson
April 10, 2015
Too long for service with appointment. I had a 0830 appointment for a simple oil change. Vehicle complete at 0940. No notice of how long by service person it was taking or how much longer I had a 0830 appointment for a simple oil change. Vehicle complete at 0940. No notice of how long by service person it was taking or how much longer it would be. This is my 3rd service two of the three I had problems. Won't use again. Appointments.... don't bother. It's like going to the Dr. Make you appointment but wait much, much longer. Funny thing is, I had a 0830 appointment and they open at 0700. Can you imagine how far behind they will be by the end of the day. This is there "PRIVATE REVIEW": Chuck Hutton Toyota Scion responded to this review April 10, 2015 Thank you for the review. We apologize. However, 45 minutes to an hour is the average time for an oil change from us. It sounds like we didn't make that clear when you checked in. Our apologies for the 10 minute delay. Keep in mind that we offer a courtesy shuttle and courtesy cars for our customers. We also offer a valet service, where we pick up the vehicle and return it. All of these courtesies are complimentary with a few restrictions. We want for our customers to be happy with our service. Regretfully, we fell short with you. Again, thanks for the review. More
by spaz192
Employees Worked With
Kati Jones
April 02, 2015
New Car Overall, it was a great experience. We got a great deal, a great car and David Hayes was simply an excellent salesman who took care of us throughout Overall, it was a great experience. We got a great deal, a great car and David Hayes was simply an excellent salesman who took care of us throughout the whole process. It was the easiest, most satisfying car-buying I have ever done in my life. Thanks so much. More
by jetlegal
Employees Worked With
David Hayes
March 26, 2015
Good friendly and welcoming I purchased a yaris the other day and I love it. My rep was friendly and very informative about the Toyota line up. I made a great decision to go to I purchased a yaris the other day and I love it. My rep was friendly and very informative about the Toyota line up. I made a great decision to go to chuck hutton Toyota. Thanks Chilly! More
by aerial
Employees Worked With
Chilly Dewayne Robinson
March 18, 2015
LOVING MY 2015 CAMRY...IT'S SWEET!! When I say Matt knows his cars. I was in awe as he told me every detail about "MY NEW CAR". His pitch wasn't scripted, I didn't feel as if he was a sa When I say Matt knows his cars. I was in awe as he told me every detail about "MY NEW CAR". His pitch wasn't scripted, I didn't feel as if he was a salesman but more of a big brother who was there to make this deal happen just for me. I could feel his passion throughout the process that this was about me not about the sale. He seemed to be getting just as much excitement from describing the features of my car as I was in hearing about them. He made sure I was satisfied through the entire process and reassured me every step of the way that I was going to leave with the car of my choice. I believe he has a gift with touching people because he was so polite almost in a protective or combat mode to do whatever it took to make sure I left the dealership happy. There was no pressure just the intent to serve. I LOVE my 2015 CAMRY!! It's SWEET!!!! Keep up the good work Matt giving service with a smile and keeping it real for your customers. Thank You. More
by Brenda Milligan
Employees Worked With
Matt Jackson
March 13, 2015
Changed My View of Car Shopping After an unbelievable experience with another local Toyota dealership, a friend referred me to Mitch James at Chuck Hutton. I went in very skeptical After an unbelievable experience with another local Toyota dealership, a friend referred me to Mitch James at Chuck Hutton. I went in very skeptical but I must say that Mitch James and Napoleon Gillard changed my mind. I visited the dealership and knew actually what I wanted; a 2015 Highlander with the premium package. They did not have the vehicle available in the color that I wanted on the lot, but offered to search for what I wanted. They went above and beyond to ensure that my experience was exceptional. I can truly say that I highly recommend Chuck Hutton. I will definitely be a repeat customer. More
by Tedi
Employees Worked With
Mitch James, Napoleon Gillard
March 02, 2015
2015 Rav4 This was my 2nd visit to Chuck Hutton. I had been car shopping since July 2014 and I decided to come back and look at a Rav4. Well, I absolutely love This was my 2nd visit to Chuck Hutton. I had been car shopping since July 2014 and I decided to come back and look at a Rav4. Well, I absolutely loved the vehicle on the test drive. However, I usually take a while to decide on big purchases. The salesman encouraged me to purchase that day, but he didn't use any high pressure tactic. I ended up leaving without the Rav4, but I came back later on and bought the vehicle because I absolutely wanted it. I had a great experience and I would recommend it to anyone looking for a Toyota. More
by Denise
Employees Worked With
Earl Gregory
