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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.6
1,497 Reviews

700 S Central Expressway

McKinney, TX

75070

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1,497 Reviews of Chrysler Jeep Dodge City of McKinney

June 17, 2023

Ryan did a great, friendly greeting, well versed and attentive. He said he’s new to the Dealership-keep him! More

by C.BUCHHORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Ryan
Jun 18, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for your amazing review. We are so glad that you had a friendly encounter with our staff at Dodge City of McKinney and we welcome you back anytime!

June 15, 2023

Always received by friendly, helpful staff and maintenance completed in a timely manner. Afterwards reminded of tasks that need to be performed and upcoming scheduled maintenance. More

by Peter.a.schmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CARLOS DAVILA, JOE FERGUSON, DALE GRAHAM, DAVID HAMILTON, FRED GRIFFEN, AL FLORES, AUGIE RODRIGUEZ, Shane Pierce
Jun 16, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, it is an honor to learn that our Service Team is always friendly and helpful while taking care of your vehicle's maintenance! We are glad to know that they are able to assist you with your vehicle in a timely manner as well and make sure to inform you of your upcoming scheduled maintenance. Thank you for taking the time to write this amazing 5-star review and we hope that you continue to visit us here at Dodge City of McKinney for your future automotive needs.

June 15, 2023

Dale and the whole team was great to work with from start to finish! Would definitely recommend to anyone and would buy from him again! More

by Caroline_pike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DALE GRAHAM, AL FLORES
Jun 16, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We are grateful to learn that you had a great five-star visit at Dodge City of McKinney from start to finish. We're glad to learn that you had a laid-back buying experience with our Sales Team and happily went home with what you wanted. Thanks for your business and we look forward to taking care of your auto needs in the future.

June 15, 2023

Really great! Happy I brought my car in! Ryan was awesome and really helped me out! More

by reagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 16, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello Reagan, we're happy you found our Service Department to be so helpful during your visit here at Dodge City of McKinney. Our team strives to deliver an excellent experience, and we're glad you found this to be the case during your visit. If you have further automotive needs or questions, please reach out.

June 15, 2023

I was able to come in a buy a car with no hassle. It was a great experience. More

by jdh1174
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOE FERGUSON, JAMES CRAIG
Jun 16, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Congratulations on your new car from Dodge City of McKinney. We're pleased to read you had a great experience with our Sales Team and they made the process easy and smooth. Have a great day.

June 15, 2023

Our service experience was terrible. Took our truck in for a safety recall - initially had trouble getting a hold of them to schedule a time to bring it in. Once we had an appointment wa More

by Jessica W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know any names
Jun 15, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We understand that you already talked with Chris the Service Manager. We are developing a new process so that this doesn’t happen again after the recall. Please accept our apologies. Eddie Campbell

June 15, 2023

Austin wasn't there, he is out. The service was good however i had to wait over an hour for an oil change. More

by retrvrman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 16, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thank you for your business and feedback. We are so glad that you received good service at Dodge City of McKinney and we truly appreciate your patience. Take care.

June 14, 2023

Didn't write the total price for me! I will see the price of accessories! When checking out, the price of labor is twice that of accessories. More

by ARVIN763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A girl
Jun 14, 2023 -

Chrysler Jeep Dodge City of McKinney responded

I would love to give you more information. If you will email me at ecampbell@dodgecityofmckinney.com, I will get you with my accessory guy John Wilson. He is very good. Thank you. Eddie Campbell

June 14, 2023

Was able to get brake rotors and pads replaced on a Saturday even though my appointment was only for a brake fluid flush. More

by traupmanjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 15, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for this 5-star review of your brake-work experience with our Service Team here at Dodge City of McKinney. We are so pleased that everything was completed to your satisfaction.

June 14, 2023

Always great service. Honest, Fair and quality service. Great service reps. This time it was Paul. He was great. More

by mdelao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 15, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, and thank you for providing this wonderful feedback regarding the honest, fair, quality service you received from our great, 5-star Service Team here at Dodge City of McKinney.

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