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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.7
1,493 Reviews

700 S Central Expressway

McKinney, TX

75070

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1,493 Reviews of Chrysler Jeep Dodge City of McKinney

November 06, 2018

Very quick! The service man told me that it would take about 45 minutes to do a oil change and rotate my tires. I think it was only about 20 minutes. I was surpri More

by Vickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 07, 2018 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for taking the time to leave us a positive review and rating! We are glad to know that your service visit went well and that it was quick. We appreciate your business and hope to see you again soon!

November 05, 2018

Great service and great staff Great service great sales people excellent management I bought my 4th truck from this dealer ship after I shopped allover dfw and they wanted to sell More

by Happy Everett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Nov 06, 2018 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for taking the time to leave us your positive feedback! We are happy to know that your experience with us went well and that our staff was great and that our management was excellent. We appreciate you being a loyal customer and we truly value your business. We hope to see you again soon!

November 02, 2018

Maintenance Dodge McKinney is my new place to have my vehicle work done. I drove up service advisor come out immediately I was throughly impressed. The time limit More

by Lonesomediva1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar service advisor and cashier , Customer Service
Nov 03, 2018 -

Chrysler Jeep Dodge City of McKinney responded

Hello, Thank you for your positive review! We are happy to learn that your experience with us was great. We value your business and look forward to working with you again!

November 01, 2018

Regular maintenance I’ve been bringing my vehicles to this dealership for service for some time now, it looks like they have changed some people in service who were horri More

by Smokey2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
.don’t remember the name
Nov 01, 2018 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for sharing your review! We hope to see you again!

October 30, 2018

Great experience! I have now bought three cars from here, and will never visit a dealership that is now Dodge City of Mckinney! The sales staff is friendly, and their s More

by Kirsten Hanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service, Customer Service
October 30, 2018

Fast, efficient and courteous I had a wonderful experience at the Chrysler Jeep Dodge City of Mckinney last week, the service advisor Austin Cuevas, was very courteous and efficien More

by JeepDecepticon2017
Recommend Dealer
Yes
Employees Worked With
Austin Cuevas
Oct 31, 2018 -

Chrysler Jeep Dodge City of McKinney responded

Have a wonderful day!

Oct 31, 2018 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that you had a wonderful experience with us and that Austin your Service Advisor was courteous and efficient. We truly value you as a customer and we hope to see you again soon!

October 13, 2018

Toll road not paid Make sure not to get a car delivered from there because they wont care and pass toll roads and you will have to pay for them even do you paid to get More

by Irene7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer Service
Oct 14, 2018 -

Chrysler Jeep Dodge City of McKinney responded

Irene, I am concerned to learn you are disappointed the delivery of your vehicle did not meet your expectations and I would appreciate the opportunity to address your concerns. Please consider reaching out to me when you are available. Best, Russell Hardin rhardin@dodgecityofmckinney.com

October 12, 2018

Service center The service technician was very friendly and helpful. Although i was not pleased that the the service center did not have my correct tire size so they More

by Payme88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Oct 13, 2018 -

Chrysler Jeep Dodge City of McKinney responded

Hello, I am disappointed to learn that your service experience was not the outstanding one we always hope to provide our customers. Please feel free to reach out to me so that I may look into your situation and address any lingering concerns. You are our highest priority, and I look forward to assisting you in any way I can. Best regards, Russell Hardin rhardin@dodgecityofmckinney.com

October 11, 2018

Excellent staff and excellent sevice! I have had great experiences with Dodge City Mckinney each and every time. The service department is extremely helpful and professional. I highly reco More

by Tactical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Oct 12, 2018 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate the amazing review! Let us know if there is anything else we can help you with. We always look forward to your next visit!

October 10, 2018

Jason Burns is the best Sales Manager ever! We bought a 2018 Jeep Wrangler Unlimited Rubicon from this location. The Sales Manager Jason Burns was our Sales person as well and he did a fantastic More

by Gijoedude63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Burns, Al Florres I think thats how u spell his name!, Customer Service
Oct 11, 2018 -

Chrysler Jeep Dodge City of McKinney responded

That's fantastic to hear! We also think Jason and Al is great and will be sure to thank them both for providing you with excellent service. Thank you for your review and recommendation. We appreciate it!

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