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Chrysler Jeep Dodge City of McKinney
McKinney, TX
1,495 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,495 Reviews of Chrysler Jeep Dodge City of McKinney
November 12, 2018
Kenny was so helpful! We brought our Jeep in for a recall service, but also had a question about a noise in the front end. They helped us narrow it to the power steering ra We brought our Jeep in for a recall service, but also had a question about a noise in the front end. They helped us narrow it to the power steering rack and gave us a couple if options for repair. My husband is a mechanic (but not his profession) and could tell they were knowledgeable and we appreciated that they didn't try to upsell us on any other, unneeded services. We will return for service in the future! More
by Momintheburbs
Employees Worked With
Kenny
November 07, 2018
Austin in the service department was very friendly & helpful Austin went above and beyond to ensure I was a satisfied customer, I’ll definitely be back ! He was very professional polite and detailed. Thank you Austin went above and beyond to ensure I was a satisfied customer, I’ll definitely be back ! He was very professional polite and detailed. Thank you Austin More
by Sjohnson08
Employees Worked With
Austin
November 06, 2018
Very quick! The service man told me that it would take about 45 minutes to do a oil change and rotate my tires. I think it was only about 20 minutes. I was surpri The service man told me that it would take about 45 minutes to do a oil change and rotate my tires. I think it was only about 20 minutes. I was surprised that they could get all that done in that amount of time. More
by Vickie
Employees Worked With
Service department
November 05, 2018
Great service and great staff Great service great sales people excellent management I bought my 4th truck from this dealer ship after I shopped allover dfw and they wanted to sell Great service great sales people excellent management I bought my 4th truck from this dealer ship after I shopped allover dfw and they wanted to sell me a truck all other dealerships were not even close. More
by Happy Everett
Employees Worked With
Customer Service
November 02, 2018
Maintenance Dodge McKinney is my new place to have my vehicle work done. I drove up service advisor come out immediately I was throughly impressed. The time limit Dodge McKinney is my new place to have my vehicle work done. I drove up service advisor come out immediately I was throughly impressed. The time limit they give me on oil change was done within the time they told me. In and out within an hour. Service there was great. I WILL BE BACK!!! More
by Lonesomediva1
Employees Worked With
Oscar service advisor and cashier , Customer Service
November 01, 2018
Regular maintenance I’ve been bringing my vehicles to this dealership for service for some time now, it looks like they have changed some people in service who were horri I’ve been bringing my vehicles to this dealership for service for some time now, it looks like they have changed some people in service who were horrible to deal with, things have improved a lot from what I can see - Thank you! More
by Smokey2010
Employees Worked With
.don’t remember the name
October 30, 2018
Great experience! I have now bought three cars from here, and will never visit a dealership that is now Dodge City of Mckinney! The sales staff is friendly, and their s I have now bought three cars from here, and will never visit a dealership that is now Dodge City of Mckinney! The sales staff is friendly, and their service department is outstanding! I recommend this dealership to everyone I know. More
by Kirsten Hanson
Employees Worked With
Service, Customer Service
October 30, 2018
Fast, efficient and courteous I had a wonderful experience at the Chrysler Jeep Dodge City of Mckinney last week, the service advisor Austin Cuevas, was very courteous and efficien I had a wonderful experience at the Chrysler Jeep Dodge City of Mckinney last week, the service advisor Austin Cuevas, was very courteous and efficient, he treated me like im the most important person in the world. More
by JeepDecepticon2017
Employees Worked With
Austin Cuevas
October 13, 2018
Toll road not paid Make sure not to get a car delivered from there because they wont care and pass toll roads and you will have to pay for them even do you paid to get Make sure not to get a car delivered from there because they wont care and pass toll roads and you will have to pay for them even do you paid to get the car delivered. More
by Irene7
Employees Worked With
Customer Service
October 12, 2018
Service center The service technician was very friendly and helpful. Although i was not pleased that the the service center did not have my correct tire size so they The service technician was very friendly and helpful. Although i was not pleased that the the service center did not have my correct tire size so they weren't able to fix my problem so I had to go else where in order to get a tire put on my vehicle and I did purchase the tire warranty but yet I still had to go somewhere else and pay out of pocket as I couldn't wait for tires to come in. I was also disappointed that they also didn't have my correct wiper blade sizes. So I only walked out of the service center with an oil change and was told to go somewhere else to get a tire put on. More
by Payme88
Employees Worked With
Customer Service
