Chrysler Jeep Dodge City of McKinney

Our truck needed repairs that were going to take 2-3 days so we started looking at new Ram trucks while waiting. Nick answered all of our questions so we decided to purchase a new one. Nick treated us well so we started looking at new Ram trucks while waiting. Nick answered all of our questions so we decided to purchase a new one. Nick treated us well and got us back on the road the same day. More

Check in was effortless.Service Rep was attentive to my Check in was effortless. Service Rep was attentive to my needs , stayed in touch through out the process. Was quick and easy. Thank you so much. Check in was effortless. Service Rep was attentive to my needs , stayed in touch through out the process. Was quick and easy. Thank you so much. More

Looking for my forever car and found it here. Salesman Carr went well beyond normal limits to satisfy my needs. The one I wanted wasn’t in N. Texas so he personally went and got it for me. Carr went well beyond normal limits to satisfy my needs. The one I wanted wasn’t in N. Texas so he personally went and got it for me. More

I was very pleased with my service here. It was my first time here. They were very courteous. They got my oil change done in a timely manner and had me on my way in under 30 minutes! 👍🏻👍🏻 time here. They were very courteous. They got my oil change done in a timely manner and had me on my way in under 30 minutes! 👍🏻👍🏻 More

service and Uconect Did service and also set up all my Uconect including navigation system. Gave me a very nice truck as a lone while the work was preformed. All work w Did service and also set up all my Uconect including navigation system. Gave me a very nice truck as a lone while the work was preformed. All work was done on time . Thank You More

The place of business was very clean and very prompt service. No high pressure sales. Liberal use of the vehicle to see how I would like it. service. No high pressure sales. Liberal use of the vehicle to see how I would like it. More

I came without appointment but they still took my car in for service. Austin took care of it, and gave me updates of my car and when it is ready. Fast, friendly and very thorough service. for service. Austin took care of it, and gave me updates of my car and when it is ready. Fast, friendly and very thorough service. More

They do NOT back up what they say! I could have purchased a car anywhere within a 6 hour radius from me but I chose this dealership because they had the car I wanted. Up to the sale of I could have purchased a car anywhere within a 6 hour radius from me but I chose this dealership because they had the car I wanted. Up to the sale of the car it was a pleasant experience. I made a deal over the phone with outside financing and arranged to drive the 6 hours to pick up my new car. When I pulled into a parking space upon arrival I noticed my new car had a door ding on the passenger side door. I was told in writing that I could get the ding repaired closer to my home since I was so far from them. All I needed to do was send them estimates of what the cost would be and they would take car of it. After sending them two estimates I was turned down to get my car repaired. I was told that I would need to bring the car to them and their experts. After an agreement of giving me a loaner car to drive and fuel expenses to and from the dealership I brought the car to them. Mind you, it's a 6 hour drive there and another 6 hour drive home. They had the car several days and finally when I had a chance to make the trip I went to pick it back up. Upon arrival I inspected the work that was done. They removed the ding in the door but in the process made the paint crack around it. They wanted me to accept the repair and I refused. I talked to the manager and was told I would have to leave the car with them again. Not being able to make that long drive again I refused to leave it. But who would want them to attempt to repair it again after the first time? The manager basically told me that in today's world the car would have dings after a few weeks anyway and didn't know what the big deal was. After much disappointment I accepted a $200 check to cover damages. It was far less than the two estimates I had originally gotten. To top off this experience I did NOT receive any fuel for my trip! If this is how they treat you after the sale then I would stay away from them and do business elsewhere! More

Chris and Joe in the Internet office were amazing. From Chris and Joe in the Internet office were amazing. From the first contact and until the purchase they made us feel at ease. I would recommend Dodge Chris and Joe in the Internet office were amazing. From the first contact and until the purchase they made us feel at ease. I would recommend Dodge City More

Always thorough with their work. All of the team members that we have worked with have been pleasant and knowledgeable. I’ve never had to chase them for an update because they keep us updated when they have that we have worked with have been pleasant and knowledgeable. I’ve never had to chase them for an update because they keep us updated when they have one of our vehicles. We will continue to take our vehicles to them. More