Chrysler Dodge Jeep Ram of Walla Walla

First (5000 mile) service RAM 2500 purchased new from CDRJ of Walla Walla. Excellent buying experience, first time trying the Service Department. Oil change, tire rotation an RAM 2500 purchased new from CDRJ of Walla Walla. Excellent buying experience, first time trying the Service Department. Oil change, tire rotation and general inspection at 5k miles. They don't take appointments, first come first served, so I was worried. Travelled 50 miles, arrived early afternoon and was given estimate of one hour to complete. The service took a little longer but not much and I was very satisfied. More

Fast easy and friendly I haven't purchased a car in 12 years. The thought of it was a bit overwhelming. But from start to finish it was easy and quick. I love my little c I haven't purchased a car in 12 years. The thought of it was a bit overwhelming. But from start to finish it was easy and quick. I love my little car. Thank you Jeff and Justin More

Customer service?? Waited 2 1/2 hours to find my car couldn’t be fixed that day. Charged $99 which turned into $113 when I crossed the room. Told I would be notified of Waited 2 1/2 hours to find my car couldn’t be fixed that day. Charged $99 which turned into $113 when I crossed the room. Told I would be notified of further appointment by the end of that week. Wednesday of the NEXT week, I called to find out what was going on. So far not real pleased. More

Great people very helpful Great customer service in the service department always eager to help and get our rigs in in a timely fashion which means allot. Easy to deal with an Great customer service in the service department always eager to help and get our rigs in in a timely fashion which means allot. Easy to deal with and making arrangements for scheduling much appreciated. More

Outstanding Dealership I drive 100 miles to use this dealership when I have Lithia 4 mikes from my home. That should say it all right there. Walla Walla Chrysler Doge truly I drive 100 miles to use this dealership when I have Lithia 4 mikes from my home. That should say it all right there. Walla Walla Chrysler Doge truly believes in customer service & satisfaction. Their staff is always friendly & knowledgeable & the service personnel get the job done right. I have sent numerous friends to this dealership & will continue to do so. I highly value this dealership & will continue to do all my business there. More

Horrific I was told that the repairs would take a week. Three weeks later my vehicle was completed and that was ONLY after arguing that I wouldn’t wait any lon I was told that the repairs would take a week. Three weeks later my vehicle was completed and that was ONLY after arguing that I wouldn’t wait any longer. To top that, I was only given a rental vehicle for 5 days. I had to pay for a rental out of pocket for the remainder of the time they had my truck. Then, they tried to charge me $274.00 for an OIL CHANGE. More

Excellent Service This dealership was great. The salesman was not pushy and very helpful. I had a great experience and will definately be going back for my next car. This dealership was great. The salesman was not pushy and very helpful. I had a great experience and will definately be going back for my next car. More

My Charger had a recall order on the airbag inflators. I received a notice regarding the airbag inflators needed replaced. I had a great experience with everyone at this location. From scheduling the appoi I received a notice regarding the airbag inflators needed replaced. I had a great experience with everyone at this location. From scheduling the appointment to picking up my car. The mechanic doing the replacement was knowledgeable and quick. The car was finished before I was expecting. More

Great service From the start it was clear that the whole sales team was involved in getting me into the best vehicle I could afford. I didn't get the vehicle I want From the start it was clear that the whole sales team was involved in getting me into the best vehicle I could afford. I didn't get the vehicle I wanted because it was out of my budget, I purchased a 2019 jeep Cherokee and I am more than satisfied with it. In fact, I love this jeep! I highly recommend this dealership. More

Sub par There is no fully trained Tech in the shop the experience was not worth the time and it was overpriced for the work done I'll do it myself There is no fully trained Tech in the shop the experience was not worth the time and it was overpriced for the work done I'll do it myself More