
Chevrolet of Dover
Dover, DE
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26 Reviews of Chevrolet of Dover
Fast and prompt service. Associates make you feel comfortable and like part of the family. Would recommend them to anyone. Associates make you feel comfortable and like part of the family. Would recommend them to anyone. More
Everyone was extremely professional and efficient. They were helpful and worked hard to find the car I particularly wanted. The finance department was very knowledgeable and clearly explained every pi They were helpful and worked hard to find the car I particularly wanted. The finance department was very knowledgeable and clearly explained every piece of paperwork. I walked away with exactly the car I wanted and have been very pleased with the entire experience. More
I purchased our 2024 Chevrolet Equinox here. They were professional from the minute I walked through the door until the follow-up, which continues two weeks after the sale. Sales and support sta They were professional from the minute I walked through the door until the follow-up, which continues two weeks after the sale. Sales and support staff were knowledgeable and friendly with detailed answers when needed. This was the best experience at a dealership in memory. More
Great experience taking our older GMC Canyon in for a thorough service. It had been garage kept and is rarely used but they checked it out top to bottom, kept us informed of everything on the estimate a thorough service. It had been garage kept and is rarely used but they checked it out top to bottom, kept us informed of everything on the estimate and delivered on time and on budget. Very personable staff from being greeted by the sakes staff on the way through to dealing with the customer support staff, service advisor and service manager. The GM was out greeting customers and stopped by and said hi to us and other folks in the waiting area. We will definitely continue getting our Canyon serviced here. She is as good as new. More
.Bought used car from them seven years ago. Dealer has done all work on vehicle. Had emissions problem and dealer did $850 worth of repairs and then could not finish repair and informed me the vehicle wa done all work on vehicle. Had emissions problem and dealer did $850 worth of repairs and then could not finish repair and informed me the vehicle was not stock and they only repaired factory stock vehicles. Now taking it to another location which will do its own diagnosis and repair of what is broken or not repaired correctly since dealer did not finish repair and would not send vehicle to another shop to finish repair they started and charged for. More
Purchased Toyota Prius 2011 Hybrid last Saturday, August 21, 2021. It was raining all weekend, we drove the car home and Monday comes, my husband noticed the leak under the engine motor. The engine motor is 21, 2021. It was raining all weekend, we drove the car home and Monday comes, my husband noticed the leak under the engine motor. The engine motor is leaking and when we check the level of oil, it was empty. We called the dealership and spoke to the sales agent Bill and the manager Travis. My husband told them about the problem that the car does not have oil and it was leaking. They told us that because we purchased the car as-is they can't do anything for us. We can bring the car to them and get it check and we will be charge for it. This is the worst dealership I have ever experience. Worst customer service, although it is as-is you won't expect anything that could happen in the car within just two days??? Beware of this dealership!!! They don't care about the customer service because they think they are BIG company. That is how I see the people that are working here, they don't care about us small customers. More
We're shopping for a car for our daughter and this particular dealer advertises a price on the internet and then doesn't honor that price. They claim to add a bunch of nonsense to the vehicle like se particular dealer advertises a price on the internet and then doesn't honor that price. They claim to add a bunch of nonsense to the vehicle like seat protection lol. No thank you sir!!! We weren't born yesterday. We have cash in hand and they wouldn't honor the internet price. I guess that's why they have 3 sitting on their lot and nobody else has them. They aren't in to actually selling cars. More
Charged 415.00 for an ignition module repair. I had car towed in they said I brought it in without an appointment. Seriously? It stopped running I had no choice. Charged 124.00 for the part when they cost towed in they said I brought it in without an appointment. Seriously? It stopped running I had no choice. Charged 124.00 for the part when they cost less then half of that. It won’t matter what they say or do, I will never go back here for any reason. I do mean never. I will tell others about this experience as well. I get the pandemic had businesses to not make as much money as usual years but I won’t put up with the legalized theft. More