Chevrolet Buick GMC of Puyallup

Everyone at this dealership is very "Friendly" Brandon is always on top of what my vehicle needs and does not try to pressure me into getting it done that day. He is kind and very helpful. This dealershi is always on top of what my vehicle needs and does not try to pressure me into getting it done that day. He is kind and very helpful. This dealership have, in the past, had a customer appreiation night with food, games, and things for children. Makes me think they are family oriented. More

I just bought a Malibu from another dealer and had to bring it in to Friendly Chevrolet for service twice. I knew I would pay a little more because it was a dealer but I wanted it done right. Dawn was mo bring it in to Friendly Chevrolet for service twice. I knew I would pay a little more because it was a dealer but I wanted it done right. Dawn was more than helpful and made me feel good about my services done there. She made me feel so comfortable about bringing my vehicle in that I took it in again. I will never take my car anywhere else. More

Dawn was extremely friendly and made me feel comfortable coming to this dealer. This was my first experience with Friendly and I will be back for my service needs. The oil change took longer than I would coming to this dealer. This was my first experience with Friendly and I will be back for my service needs. The oil change took longer than I would have expected and I didn't get a cash wash or a vaccuum but I am told if I join their service club I will get that in the future. More

I was quoted very straightforward prices for specific services and that is what was presented to me. I was very pleased with everything, and the Service Consultant was first class. I have a 2005 Chev services and that is what was presented to me. I was very pleased with everything, and the Service Consultant was first class. I have a 2005 Chevy Suburban and it is at 100k miles. I had all the lubricants changed in drive line as well as a seal replaced in the front differential. The prices all seemed fair for the work done, and the car was returned washed and vacuumed. More

My great friend and saleman Jerry Graham called me to test drive the 2010 Camaro. I bought several cars from Jerry when he worked at HIATTE PONTIAC. Jerry has always been a fair and caring person who w test drive the 2010 Camaro. I bought several cars from Jerry when he worked at HIATTE PONTIAC. Jerry has always been a fair and caring person who wants his customer to be satisfied. He never lied about the car or played tricks with me to sell me the car. Honesty is Jerrys' middle name. An honest Joe is what I want when I go to the dealer. Jerry also is flexible to create a deal that is beneficial for the dealership and the customer. If the deal didn't work, he would tell me that I can try later. When I visited Jerry on Sunday last week, it was a joy to see that Jerry smile and sincerity. I called HIATTE my family and it felt good to be in a dealership where you feel like you are at home where when I buy a car, I will get a good product and don't feel like I've been ripped off. Jerry allowed me to get a real test drive of the car and I will get the car if my wife will let go of the money. I think my GTO is worth more as a trade in and the price of the CAMARO is too high. I like the cleanliness of the dealership and the condiments. I know 3 employees at the dealership from HIATTE and felt that a hand was being extended for me to buy a CAMARO and would be given a good deal. The most important thing for me is that I would buy a CAMARO is not a maintenance problem. I love the car, which I feel is a 9 out of 10 - the car hesitated badly when I gave it a large throttle. Maybe, I need to test drive it again to make sure it was not a mechanical problem(The car was automatic). More

10-11-09 Dan helped us look at all the rigs in the lot of the type I was looking for. He was very knowledgeable of the vehicles and the attributes of each one. Dwayne helped put the deal together. Sean helpe the type I was looking for. He was very knowledgeable of the vehicles and the attributes of each one. Dwayne helped put the deal together. Sean helped to finalize it. Then we talked to Michael the IT guy with some suggestions we had about the web site. Mark did the finance paperwork and we were on our way. Good crew, Very helpful, very friendly and low pressure. Overall a good experience and I felt like it was a good deal for us. I would feel good about sending my freinds or family in to see these guys. I have a few more things to get done to my new vehicle so I'll let you know how that comes out in the "service after the sale" report. More

I have been using Friendly Chevrolet for service of my GM Sierra pickup for quite some time now and will continue to do so. Friendly Chevrolet is very professional when it comes to taking care of their custo Sierra pickup for quite some time now and will continue to do so. Friendly Chevrolet is very professional when it comes to taking care of their customers. Service is always easy in and easy out. The service department is innovative. The above rating speaks for itself. More

Sales staff and finance director were both friendly and knew their business. They were able to work with me on fixing the few things that were wrong with the car, and listened to my concerns. Overall, a ve knew their business. They were able to work with me on fixing the few things that were wrong with the car, and listened to my concerns. Overall, a very good experience. I would recommend this dealership to friends and family. More

During the process, after being referred to another During the process, after being referred to another salesman, I was told that they had found me a good price on a truck. My wife and I had not been During the process, after being referred to another salesman, I was told that they had found me a good price on a truck. My wife and I had not been shown the specs for the truck. Upon review, the truck had very few of the features that I had told the original salesman were "Must Haves" I told the salesman that we were not taking that truck and left. It felt like ppl were more interested in selling me A truck, not the Right truck for me. After I had started the process to purchase the truck I ended up getting, it was discovered that Friendly Chevrolet had apparently already activated my GMS # from my father. Needless to say, I found this quite shocking. To activate it for a truck I hadn't been asked about was bad enough, but to not even tell me they had activated it? I find that to be very unprofessional. More

Upon arriving at the dealership I was kindly greeted by sales associate Jerry Graham. Jerry presented his card, which included his personal promise to assist me in the purchase of a vehicle with out press sales associate Jerry Graham. Jerry presented his card, which included his personal promise to assist me in the purchase of a vehicle with out pressure and manipulation. I was coming to lease a vehicle to be paid by the company I work for. After reviewing the finance options and credit review we thought it best to wait till the vehicle could be purchased for cash. I was allowed to drive the car for several days to make sure it was the vehicle for me and while we explored all possible options to finance the vehicle. Jerry presented several very good and viable options. Even though I chose not to make the purchase today. I will be coming back in the very near future to purchase a vehicle from Jerry and Friendly Chevrolet. I was referred to Friendly by my auto insurance agent, and I will be sure to do the same for my friends and family. Excellent price, sales service and overall experience. My only recommendations is they get real business cards. :) Richard Z director of corporate development More