![](https://dealerrater.com/ncdn/s/13.20240701.741/Graphics/icons/close-x-orange.png)
Charlie's Motor Mall
Augusta, ME
Filter Reviews by Keyword
By Type
391 Reviews of Charlie's Motor Mall
Shopping for a new car Jared went out of his way to pull as many cars as it took for me to find the car that was right for me. The whole experience of finding a new car went Jared went out of his way to pull as many cars as it took for me to find the car that was right for me. The whole experience of finding a new car went well. Everyone was very patient with us as it took me a while to find the best car for me More
One of the most painless dealer experiences I have ever had Every 4 years or so I dread the perceived hassle of car shopping. Much to my surprise, my experience with Charlie's Nissan was actually quite pleasant Every 4 years or so I dread the perceived hassle of car shopping. Much to my surprise, my experience with Charlie's Nissan was actually quite pleasant. I initially dealt with Andrew on the internet side and he responded back to my e-mail very promptly. My dealings with Bubba and the rest of the staff were very positive and professional as well, with (most notably) no typical salesman pressure! I would recommend looking into Charlie's when purchasing a new car to any interested buyer. Again, I had a very good experience. Don Witmer-Kean More
My first buy! This was my first time buying a brand new car. And here at Charlie's they helped me trough the process with ease and kindness.! This was my first time buying a brand new car. And here at Charlie's they helped me trough the process with ease and kindness.! More
Excellent Service! My husband and I were looking for a car that fit into very specific parameters and Charlie's was able to help us find just the right car - it fit in o My husband and I were looking for a car that fit into very specific parameters and Charlie's was able to help us find just the right car - it fit in our price range, was much newer than any car we have had since we've been married and we even got more in trade-in for our old car than we expected. Jon Krantz was very helpful and patient and we were able to take our new used car home within 24 hours. More
Pleasant and no pressure Mike was very helpful, patient, answering questions from both myself and my wife. He kept us updated on where we were while Bob worked through the fi Mike was very helpful, patient, answering questions from both myself and my wife. He kept us updated on where we were while Bob worked through the financing process. More
Excellent Treatment I bought new in 2016, was not happy with vehicle! Charlie's service department was second to none to deal with, then when I made the decision to trad I bought new in 2016, was not happy with vehicle! Charlie's service department was second to none to deal with, then when I made the decision to trade out of the vehicle, Charlie's sales department went above the call of duty to make sure I was treated fairly and got what I was looking for. Thanks Charlie's team!!! More
Excellent experience.. No one in the local area wanted to deal and even swore at me more then once using the "F" word...My friend Roger said he has always had excellent serv No one in the local area wanted to deal and even swore at me more then once using the "F" word...My friend Roger said he has always had excellent service at Charlie's in Augusta....So we took a day and went there and what a major difference in attitude compared to around here....They were polite, well versed in the knowledge of the vehicles and they were willing to deal.....I left there in a 2016 Nissan Frontier at a price I felt comfortable of paying....I guess that makes me part of the family...Thank you all..... More
Great experience ! I knew what I wanted and what I wanted to pay and Derrick and Zachary put together the deal I wanted and even extra !! I would highly recommend my fr I knew what I wanted and what I wanted to pay and Derrick and Zachary put together the deal I wanted and even extra !! I would highly recommend my friends and family to go there and I love my 2013 kia sport plus !! More
Another awesome experience!!!! This is our third new vehicle purchase at Charlies. Great experience!!! Such a great Kia team. Derrick was our salesman, and we enjoyed our experien This is our third new vehicle purchase at Charlies. Great experience!!! Such a great Kia team. Derrick was our salesman, and we enjoyed our experience with him tremendously..... More
Wonderful experience!! Everything was amazing, from the customer service to the quick and easy finical dealings.. I went in looking for a few things and not really sure of w Everything was amazing, from the customer service to the quick and easy finical dealings.. I went in looking for a few things and not really sure of what i wanted. I had Jamie as my sales person and he couldnt have been better! He asked detailed questions of what i wanted, offered suggestions, let me test drive and/or just look through a car to get a feel for it.. He really did go above and beyond making the whole experience easy and enjoyable.. He was very knowledge and i would recommend him to anyone! More