Charlie's Honda

Unprofessional Sales Manager My wife, son and I travelled from Bangor to look at a used Pilot. I asked the Internet Manager the interior, which he replied was gray. When we got th My wife, son and I travelled from Bangor to look at a used Pilot. I asked the Internet Manager the interior, which he replied was gray. When we got there, it was black interior. Not a big deal, but we don't like black interior. We took it for a test drive with the salesperson, Pat Michaud, who was great. Where the deal broke down was whenthe sales manager, Ray Blanchard, attempted to bully us into the deal. I told Ray I had a number in mind of what I wanted for a trade in, which was $1000 more than he offered. He told me they had already taken $1000 off the vehicle, so it was the same as getting $1000 for my trade in. In turn, I stated it wasn't the same, he was just moving numbers around. I told him we were going to go to supper and discuss it. He blocked my path to door and asked "what if I give you the extra $1000, would you do it?" I thought about it for a second and asked if he could check to see what my payments then would be. He replied "not unless you commit to the deal." I've never been at a dealership where they wouldn't give me all the figures of a deal unless I "committed." He spoke down to me on several occassions, and told me that the deal was "only good for today." I'd think that a dealership would be receptive at allowing customers time to think about purchasing a vehicle before spending $30,000. I would not go back there again. More

Always a good experience We bought our third new CRV in three years as we enjoy them so much. We travel extensively from Maine to Tucson each year, with forays into the wild r We bought our third new CRV in three years as we enjoy them so much. We travel extensively from Maine to Tucson each year, with forays into the wild reaches in between, and the CRV never disappoints. Our salesman, Peter Dingley, has been totally helpful each time, explaining every new detail, showing enormous patience, following up by phone, and becoming a very trusted friend. We won't ever be lured anywhere else! More

In the driver's seat in more ways than one. I was recommended to Charlie's Honda by a friend who introduced me to the manager right at the outset. I didn't come absolutely ready to buy but to c I was recommended to Charlie's Honda by a friend who introduced me to the manager right at the outset. I didn't come absolutely ready to buy but to choose between two vehicle models. The Salesman, David Palumbos, understood and showed me both makes and their features. I felt well informed and was able to make the choice right then and there. The financing process was good and I drove away happy with my new wheels. David was very friendly, knowledgeable and not at all pushy. I felt like I was in charge of my purchase. More

Charlie's Honda (Pilot) We went to Charlie's last week and purchased a used Honda Pilot. Our salesman, Paul, was awesome! So friendly and not pushy like some sales people a We went to Charlie's last week and purchased a used Honda Pilot. Our salesman, Paul, was awesome! So friendly and not pushy like some sales people are. We felt very comfortable with him and were pleased with everyone we dealt with. They gave us a good deal and were able to give us affordable financing. I would send anyone looking for a new or used car to them in a heartbeat. The "extra" perks of owning a car from Charlie's are nice too. :) More

Auto Lease 3yr/12000 My stop at Charlie's was an unscheduled morning stop. I was on my way to another dealership to purchase a used Honda Ridgeline and decided to swing to My stop at Charlie's was an unscheduled morning stop. I was on my way to another dealership to purchase a used Honda Ridgeline and decided to swing to Charlie's to see if they had anything I wanted to look at. Paul D. had come in early and he ask if he could help me. I explained that I had only 30 minutes to gather some information to see if they might have a better alternative for my needs. After finding out my needs he suggested the Honda CRV and perhaps a Lease? He quickly pulled up one for me to try and while we were on the test drive he had Ray B. work up the numbers for a lease. When we arrived back at showroom they had all the numbers ready for me and were on track to meet my time schedule issue. The test drive proved the CRV to be all it claimed. We sat down and went over all the numbers, most of which were within line for my budget while one was not. We discussed the number which was not lining up for me and within 5-10 minutes were able to make adjustments so that everything came into place making the deal doable for the lease. I also needed a trailer hitch for my business work and they quickly put the CRV into their shop and installed it for me. The entire experience was very friendly, professional, easy to talk with, and had a no nonsense approach. As you already know I did sign the Lease and am anxious to see how the CRV works with my business and family needs. As for would I recommend Charlie's to you??? You Bet! Do yourself a favor and at least go and speak with them to see if they can assist you with your needs. Gary P. More

Charlie's Honda We bought our new Honda CR-V this past Saturday. We were very pleased in dealing with David and Ray, as it was done in a very professional and court We bought our new Honda CR-V this past Saturday. We were very pleased in dealing with David and Ray, as it was done in a very professional and courteous manner, with no pressure tactics. Thank you to Alan Kenney for the professional internet correspondence. More

Expert salesman Dave was very knowledgeable and helpful. I would definitely go to him again for my next purchase. He made the effort to give me the best deal possible Dave was very knowledgeable and helpful. I would definitely go to him again for my next purchase. He made the effort to give me the best deal possible. More

Charlies Honda sales team Purchasing a new Honda at Charlie's Honda was a very good experience. The sales team of Paul and Phil were very polite and knowledgeable. Paul made Purchasing a new Honda at Charlie's Honda was a very good experience. The sales team of Paul and Phil were very polite and knowledgeable. Paul made sure the car met our needs and explained the process. Phil took care of all the fine details. Alex took care of all the documents . The process was smooth and no pressure at anytime to buy anything we did not need. We can tell anyone that they should check out Charlie's Honda and feel good about it. More

Excellent car shopping experience. I bought my Honda, civic on Saturday from Peter Dingley. He was very professional and thorough with no pressure. After he showed me the pretty gre I bought my Honda, civic on Saturday from Peter Dingley. He was very professional and thorough with no pressure. After he showed me the pretty grey color, I didn't want to see anything else. He is the best salesman I have ever done business with. I wouldn't want to buy a car from anyone else. You are lucky to have such a pleasant and knowledgeable employee. Thank you. Susan Rosell More

Amazing experience. The salesman (Charlie) was friendly and very knowledgeable. I was shown many colors to pick from and the lease program which I was looking for was exp The salesman (Charlie) was friendly and very knowledgeable. I was shown many colors to pick from and the lease program which I was looking for was explained very well. The whole process was very quick and easy. I would definitely buy and recommend this dealership to my friends and family. More