Charlie's Honda
Augusta, ME
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127 Reviews of Charlie's Honda
Genuinely disappointed Four of my family members have bought cars from Charlie's in the past, and all of them had a good experience. So when one of my family members was rea Four of my family members have bought cars from Charlie's in the past, and all of them had a good experience. So when one of my family members was ready to buy a new car, we looked around and found Charlie's to have a really reasonable price and decided to go with them. However, before we had the chance to look at the car, the most unprofessional and appalling thing happened. Al Kenney decided to call my family member and personally attack them, belittle them, and falsely accuse them of something that is completely inaccurate and erroneous. It's extremely disheartening that any employee, especially a manager, would ever have the nerve to treat a customer like that. As a business owner, I would never tolerate my staff treating customers with such a lack of respect. More
Charlie's Honda Service Review The folks that work in service at Charlie's Honda are extremely helpful. They work diligently and efficiently with customers every step of the way. Th The folks that work in service at Charlie's Honda are extremely helpful. They work diligently and efficiently with customers every step of the way. They do their best to schedule when it can work for you, they call you in a timely way if adjustments need to be made for the service contract and they are helpful in explaining all of the necessary steps and parts to get things done. I live in a fixed budget and they are helpful in assisting me with what needs to be done versus what I can hold off on without risking performance, safety or damage. The folks in service are the best - Gilley is terrific, always helpful and a smile. The courtesy shuttle is outstanding as is the staff. Thank you Charlie's Honda Service Department. More
Outstanding Service Patrick: outstanding, pleasant low-pressure salesman. Ray and Alex: efficient, personable, customer-oriented "closers". I never felt pressured and alw Patrick: outstanding, pleasant low-pressure salesman. Ray and Alex: efficient, personable, customer-oriented "closers". I never felt pressured and always felt that I was in control of the transaction I was interested in. Consider me a "Honda man" from hereon. More
Great service Charlie's. Honda and their staff were outstanding. Our salesperson Jeremy Ladd was very courteous and knowledgeable. I would recommend Charlie's Hon Charlie's. Honda and their staff were outstanding. Our salesperson Jeremy Ladd was very courteous and knowledgeable. I would recommend Charlie's Honda to my family and friends. More
Purchasing a 2015 CRV The purchase was easy, flawless and with little to no pressure. The salesman, Pat, was excellent and very thorough and reviewed all the features of ou The purchase was easy, flawless and with little to no pressure. The salesman, Pat, was excellent and very thorough and reviewed all the features of our new CRV with us. More
Amazing!! I have bought 2 vehicles from Charlies Honda. Their staff has made both experiences a GREAT one! They have gone above and beyond, I did not feel hass I have bought 2 vehicles from Charlies Honda. Their staff has made both experiences a GREAT one! They have gone above and beyond, I did not feel hassled or pressured. The sales staff was extremely knowledgeable and answered all my questions. They made my car buying experience actually enjoyable. I have recommended them to everyone I know. I will defiantly be going back to them when I need to trade in. Keep up the GREAT work guys! More
Happy Pilot Owners Last Saturday we purchased a 2013 Honda Pilot EX-L Certified vehicle from Charlie's Honda. We were met by a young man, Riley, who treated us with the Last Saturday we purchased a 2013 Honda Pilot EX-L Certified vehicle from Charlie's Honda. We were met by a young man, Riley, who treated us with the utmost respect and conducted himself professionally the entire time. We were pleased with his overall knowledge and ability to answer our questions, and most importantly, was willing to seek help if there was a question he couldn't answer on the spot - which wasn't often. Once he patiently let us tryout several vehicles, including dealing with my six year old son, he passed us off to Phil and Alex who treated us with the same patience, honesty and professionalism. They were able to meet our budgetary needs, get us into a vehicle that was the right fit for our family, and at no time did my wife or I feel pressured to buy; the same feeling I left with the first time we purchased our CR-V from them three years ago. Charlie's Honda will continue to have our business for as long as we need a new or quality pre-owned vehicle. More
I am on my 4th Honda CRV from these guys. Need I say more? I have purchased four Honda CRVs from Charlie's Honda. A 2008, 2011, 2013 and a 2015. The whole experience from purchase, to driving, to service and t I have purchased four Honda CRVs from Charlie's Honda. A 2008, 2011, 2013 and a 2015. The whole experience from purchase, to driving, to service and to trading has been great. No pressure. A great team at Charlie's!!! More
above and betond the team at charlies honda went above and beyond to help me when my pilot broke down. I was in a bind and needed a new car quickly...they had me in an the team at charlies honda went above and beyond to help me when my pilot broke down. I was in a bind and needed a new car quickly...they had me in and out in less than an hour!!! I have bought cars at other dealers in the past, never have I been so satisfied.. No hidden fees, great pricing. Ray Blanchard, and Peter Dingley were a great pair to deal with. More
Outstanding I leased my 2nd Honda Pilot from Charlie's Honda. My salesman, Paul Dustin was extremely knowledgeable & professional throughout the entire process. I leased my 2nd Honda Pilot from Charlie's Honda. My salesman, Paul Dustin was extremely knowledgeable & professional throughout the entire process. The free car wash which Charlie's provides for their customers is a great perk. Go to Charlie's for a great deal. More