Charlie's Chevrolet

Car purchase evaluation Hello to Charlie's staff......we found the salesmen to be pleasant hosts, informative and helpful. We enjoyed our comfortable ride back to Portland Hello to Charlie's staff......we found the salesmen to be pleasant hosts, informative and helpful. We enjoyed our comfortable ride back to Portland in our new Impala..a bit nervous but problem free. It was a pleasure to do business at your dealership and look forward to our future visits. Thank you. Joyce and Dianne and Brother... More

Real honest people who put you first, it just makes sense You will leave with the car you want andlove from a car dealership that has hard to find real honest sales people. It's worth it. You will leave with the car you want andlove from a car dealership that has hard to find real honest sales people. It's worth it. More

Want a great deal with no preasure. Let me say I have bought 4 cars from the Charlie's family of dealers. I won't go anywhere else, because their great. They know their vehicles, they do Let me say I have bought 4 cars from the Charlie's family of dealers. I won't go anywhere else, because their great. They know their vehicles, they don't pressure you or chase you around the lot like some dealers, and their always willing to go the extra distance to make you happy even if you don't buy a car. My husband and I had an amazing experience with Peter G over in Winthrop, if you want a down to earth, easy going, honest person you need to go see Peter he made our day. I truly wasn't looking to buy a car when I showed up in the lot, but they sold me a beautiful 2012 equniox without any sale pressure. So if your looking for some down to earth, friendly, and knowledgeable salespeople do hesiate to swing by and see Peter and the guys at Charlie's of Winthrop. More

Very Satisfied I would like to thank the entire staff at Charlie's Chevrolet from the Salesman, to the office for paperwork and to the Sales manager. I was treated I would like to thank the entire staff at Charlie's Chevrolet from the Salesman, to the office for paperwork and to the Sales manager. I was treated very well and would recommend to anyone to go see Charlie's for a used or new vehicle. More

Buying my Silverado ☺️ Dealt with good people throughout the process and came home with the perfect truck for our needs. Couldn't be happier with the buying experience! Dealt with good people throughout the process and came home with the perfect truck for our needs. Couldn't be happier with the buying experience! More

My new 2015 Silverado Just want to drop a note about the great purchase I made at Charlie's Chevrolet in Winthrop I had been looking at vehicles in the area for awhile, st Just want to drop a note about the great purchase I made at Charlie's Chevrolet in Winthrop I had been looking at vehicles in the area for awhile, stopped in to visit my son who introduced me to Jeff Krantz ( sales rep.). Jeff was very down to earth, no high pressure. As I wandered through the lot he explained any questions I had ( very knowledgeable).After a couple hours, I said what can we do with this vehicle? 45 minutes later with the help of the rest of the friendly sales team I signed the papers. Stop in and see Jeff highly recommended! More

The best dealership to work with We have been buying vehicles from Charlie's Chev (previously Barrows Chev) for 30 years and have been working with Eric Lindholm for almost all of tho We have been buying vehicles from Charlie's Chev (previously Barrows Chev) for 30 years and have been working with Eric Lindholm for almost all of those years. Shopping for vehicles can be very stressful but when you are treated like family it can be a wonderful experience. Now we work with Eric and Kevin and they are the very best. When I walk in a am greeted with a hug not a handshake. The service department is also very good to work with because again they know us and we know them. I was so happy that the service didn't change when Charlie's bought the dealership. More

My first nice car I had my hopes set on one vehicle. I searched online for days before going car shopping. I showed up at Charlie's and the team there was excellent. Th I had my hopes set on one vehicle. I searched online for days before going car shopping. I showed up at Charlie's and the team there was excellent. They were all supportive, generous, and treated me and my family great. I left the lot that day withy Chevy Cruze :) I couldn't be any happier. I would recommend this dealership to my friends and family. More

My new Chevy truck experience Was very impressed with how the whole team worked together to get me into the truck I wanted at a payment I could afford. They truly went beyond norma Was very impressed with how the whole team worked together to get me into the truck I wanted at a payment I could afford. They truly went beyond normal expectations. Thanks Charlie's Chevy team! More

My best ever car buying experience Buying a new car is one of the necessary evils that you have to do once in a while. It’s a bit like going to the dentist, you don’t want to go but you Buying a new car is one of the necessary evils that you have to do once in a while. It’s a bit like going to the dentist, you don’t want to go but you know you have to take the pain to get results. So it was my turn and the first time in 9 years that I was going to have to look at cars. I make up my mind really quickly what I wanted. The Chevy Traverse was only the 3rd car I’d looked at and the first serious evaluation. I could write an essay on my experience talking to 4 Chevy dealers, like being told for 3 days that one had the exact car I wanted and when I turned up to purchase the car, it wasn’t there. It had never been there either. I’ll pass on the rest of the details on this as it will detract from what I’m meant to be doing which is reviewing Charlies Chevy dealership. Charlies had never been at the front of my mind, I’d seen their ads on TV and they are all very nice and all of that, but I always figured that they were just a little too far away. After being totally mucked about by the dealer that shall not be named and having a really odd conversation on the phone with their sales manager who just didn’t want to sell me a car, I needed to move fast and that same day I spoke to the sales manager Tom at Charlies Chevy. I told him about the SUV I wanted to trade, I told him the 3 prices that other dealers had given me for my incredibly clean low mileage vehicle and we talked about what he could do for me with a Traverse. He had a couple inc a 2LT which I really wanted to see. My plan was a 39month lease. I wanted a dealer I could work with, one I could trust that would treat me right both now and in the future. This was in my mind, not a onetime deal. In 39 months I would plan to get my next vehicle from them as well if it all worked right. Tom gave me a per month cost over the phone for the Traverse based on my description of my current car .It was right at the top end of what I wanted to spend, but for the right car was doable. . I also got a decent trade in value on my SUV sight unseen. This encouraged me to make the journey down. When I got to Charlies the next morning, I fell in love with the 2LT, it was the right car both inside and out, don’t bother showing me anything else. This is the one, the new car that I was willing to give up my incredibly reliable, never let me down 9 year old SUV for. Ok let’s do the deal… I went on a test drive and whilst that was going on, Charlies were going to value my trade. I get back and it’s time to look at the numbers. This next bit was the final clincher for me. The Traverse I was wanting was a little more expensive than others I’d seen. I had no movement on the monthly figure I wanted to spend. Would I of walked away from the deal if Charlies all of a sudden gave me a monthly figure that was much higher than what I was quoted over the phone? Yes as the car wouldn’t be doing that much mileage and I would have just spread my net further and gone to look at other brands as time went on. But no there was no need to do that as Tom stuck by the monthly cost he quoted me. It meant they had to add about $2k to the trade in value on my current car, but it got the deal done; right there and then, no messing about. I would have been an idiot to turn down the money they offered me for my trade. Deal done and I’m incredibly happy. I love my Traverse. I’ll add another point too. I couldn’t check the Traverse over on the day I bought it. It was storming outside and I did need to get back home for an appointment. The car was back at Charlies 10 days later to have some really nice looking chrome “sidesteps” added to aid my getting in and out (more on that in a sec). I had the steps added and drove back into Augusta for an appointment. After that I decided to do a check of the car to make sure everything like paint etc was in perfect order. OMG.. There were stone chips all over the front and a scratch on the back. I was gutted that I hadn’t looked before but as I had faith in Charlies I drove all the way back to their base in Winthrop, saw Tom and the service manager and showed them the problems, reminded them of the storm on the day I bought it and they just said, “we’ll take care of it”.. That was reassuring that I made the right decision to come to Charlies. They told me to go back to Augusta to the crash repair centre and I saw the manager and it’s all going to be taken care of for me. I like that a lot. Back to the chrome side steps. They retailed about $650 inc install. I got them to add it to the lease to increase the residual value of the car which should work well for me when I take it back in 39months and its time to trade again. It costs me just $8 a month. X that by 39 months and its only costing me $312. That half price! I just look at them as $2 a week.. Great deal there as well So if you have made it this far, you know what I’m going to say. Go to Charlies and they will look after you, treat you right and fair, not just before and during the deal being done, but afterwards too. I’m very happy indeed.. I love my new 2LT Traverse Oh and the dealer that shall not be named? You better believe it that I emailed them the very next day and requested that the sales manager get my email with pics of my new Traverse.. More