Charlie's Chevrolet

I am writing this review because of the general over-all great sales and service I have experienced since 2005 with the Charlie's dealerships in the Augusta- Winthrop locations. My wife and I have purchased great sales and service I have experienced since 2005 with the Charlie's dealerships in the Augusta- Winthrop locations. My wife and I have purchased six vehicles from Charlie's including the Honda brand and Chevrolet. My most recent experience was with the service department at Charlie's Chevrolet in Winthrop, Maine. The initial phone appointment was made with Bud Sergent, service manager, and was very courteous. I needed an oil change, tire rotation and a 27 point inspection. I also needed a state inspection done on the vehicle. Bud recommended an early Friday morning appointment because Friday is a free inspection day at Charlie's dealerships and he knows I like to get in and out promptly. I was checked in with a friendly reception from Bud and told to look around at the remodeling project in progress, and please help yourself to the nearby refreshments. I was amazed at the renovation being done. Wow! Service was completed ahead of the time prediction and my vehicle was returned spotless. I admit to being compulsive with how my cars and truck look. At check-out Bud surprised me with a bill below my expectations even though I had submitted a coupon Bud had sent me on behalf of the dealership. How does it get any better than that? I would recommend, and have on many occasions, Charlie's for sales and especially service. It has proven to be a great dealership for me and I enjoy doing business with the Shuman family! More

Several years ago, Charlies serviced a Kia SUV for me (great experience). Then a few years later I was looking for an SUV a bit larger and bought. The buying process was a fast efficient process as well (great experience). Then a few years later I was looking for an SUV a bit larger and bought. The buying process was a fast efficient process as well as I remember it. Great vehicle and I enjoyed the free car washes! - Jeremy Abram More

I have been a Barrows customer for over 20 years. My wife I have been a Barrows customer for over 20 years. My wife and I have bought both NEW and USED from Barrows Chevrolet. By far the most friendly and w I have been a Barrows customer for over 20 years. My wife and I have bought both NEW and USED from Barrows Chevrolet. By far the most friendly and welcome dealership in the state of Maine. I have had all my cars & trucks serviced at Barrows for the last 20 years. They have an A PLUS SERVICE & PARTS dept. This is why I keep going back to Barrows. It is a small dealership and everyone really wants to keep you happy before-during-and most of all after the sale. For sales,service and parts I HIGHLY recommend Barrows Chevrolet!!!!!!!!!!!!!!!!!! More

After puchasing our last vehicle in February we returned a week ago to purchase a truck. We are extremely satisfied with the 3/4 ton Duramx Diesl we purchased. The staff continue to outdo themselves and a a week ago to purchase a truck. We are extremely satisfied with the 3/4 ton Duramx Diesl we purchased. The staff continue to outdo themselves and are willing to work with our schedules. Tom Barrows the GM takes pride in his dealership and takes extra steps to make sure that his customers are happh wit their purchase and satisfied with their experience. We continue to return to Barrows Chelvrolet for our Service and purchase needs. More

We are long time customers of Barrows Chevrolet. Our latest purchase, A 2011 Equinox LTZ, is our 13th vehicle. We now have a second generation customer because our oldest child purchased her first vehi latest purchase, A 2011 Equinox LTZ, is our 13th vehicle. We now have a second generation customer because our oldest child purchased her first vehicle in December. We have always had great customer service and the sales staff has been very attentive and helpful without "hovering" around. The service area and showroom are always clean and presentable. The Barrows staff have continually gone above and beyond to make sure that our needs are met and our experience brings us back. You guys are the best! More

I have been a long time customer of Bob Barrows Chevrolet and recently purchased another used vehicle from them. Shortly after purchasing the vehicle, there was an issue that needed to be addressed. Eric a and recently purchased another used vehicle from them. Shortly after purchasing the vehicle, there was an issue that needed to be addressed. Eric and Shannon took very good care of me and provided customer service that was top notch, no questions asked. It is wonderful to deal with a local business and local people. More

We have been dealing with Bob Barrows for over a decade now! They are a wonderful group of people to work with and are the friendliest dealer we've ever been too! We have all of our vehicles serviced ther now! They are a wonderful group of people to work with and are the friendliest dealer we've ever been too! We have all of our vehicles serviced there and are pleased each time with the quality of service and parts. There have been times that we were upset or not please with a certain situation or manufacturer defect but in those instances Tom Barrows the owner and general manager of the dealership personally worked with us to remedy the situation. Each time we have dealt with the team at Bob Barrows Cheverolet we have left feeling appreciated and that we received the best deal available to us. We are returning customers and will continue to shop Bob Barrows Cheverolet in Winthrop Maine. More