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Chapman Las Vegas Dodge Chrysler Jeep Ram

Las Vegas, NV

4.7
1,187 Reviews

3470 Boulder Hwy

Las Vegas, NV

89121

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1,187 Reviews of Chapman Las Vegas Dodge Chrysler Jeep Ram

September 22, 2017

If you're going to do something, do it right. Just recently relocated to Nevada and had to find a good Dodge dealer for service. Wow! Glad I stopped in to Chapman. Personal-touch service advisor, More

by Radio Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica
Sep 26, 2017 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Hi, Radio Rick! Welcome to Las Vegas! You’ll love our community. Chapman has been a part of Nevada for over 30 years & our dealership is Las Vegas’ original Dodge dealer. We appreciate you taking the time to post a review & thank you for your kind words. Please let us know if we ever slip but we promise to always do our best for you. Stop in anytime, the donuts are here every day!! Don Hamrick, GM

September 13, 2017

Holly the rockstar every service I do at chapman I use Holly and what a gal! From start to finish she is awesome! Always goes above and beyond!! More

by mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly
Sep 25, 2017 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thanks, Mel! Isn’t Holly the best?!? She’s been a part of the Chapman family for almost 6 years now & we’re grateful to have her! I’ll pass this on & I know she will be very happy to get your recognition! -Don Hamrick, GM

September 13, 2017

Awesome Service! I brought my 2014 Journey into Chapman service for an appointment to repair a safety recall. I was informed by Russell White that there was a problem More

by Erik Rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell White
Sep 25, 2017 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thanks, Erik Rogers! Our promise to you is to always inspect your vehicle even when we’re doing a routine maintenance or recall repair. I’m glad that Russell & our shuttle driver impressed you enough to make a good impression. We appreciate you letting us know how we’re doing! -Don Hamrick, GM

September 05, 2017

Rocco ROCKS! I had two cars in mind, the Jeep Grand Cherokee and the Ford Explorer. Both cars fit my needs. Test drove both and liked both however, Rocco and Giuse More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Acri, Guiseppe Mandell
Sep 08, 2017 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

CJ - Thank you for taking the time to point out Guiseppe & Rocco in your review of Chapman. They are 2 of our best & we’re grateful to have them as part of our family. We’re delighted you chose the Jeep, too! It’s been the top rated SUV in its class for many years. We’ll take great care of you after the sale as well….our relationship is just starting! Welcome to Chapman! -Don Hamrick | GM

September 03, 2017

Bait and switch Please read. I'm not a review person but based on the sales team I can only say your as good as your managers. The salesman that helped me was great. More

by Willyjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
J
Sep 07, 2017 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you for taking the time to notify us about this. I can assure you this is not a normal or acceptable practice in my eyes. I would appreciate knowing more about this, who assisted you, the manager if you know their name, etc. Chapman takes a great deal of pride in having a large, loyal clientele built over years of great service, but based on your experience it appears we made some errors here. Please give me an opportunity to investigate on your behalf & see if we can make some improvements. Again, thanks for letting us know. You may reach me at donhamrick@chapmanchoice.com or 702-432-2401 direct. Don Hamrick | Dealer Principal

September 03, 2017

GREAT SERVICE!! Awesome service especially from Roy, my service writer. He was so good to keep me informed of the process and options available. The team took a dif More

by mpotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Roderiques,service advisor
Sep 08, 2017 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thanks, mpotter! Isn’t Roy great? You can tell when people truly care about delivering great service & that comes through in each interaction Roy has with our customers. He’ll be delighted when he reads your review. Please let us know if you need anything & thanks for taking the time to post your comments! -Don Hamrick | GM

July 21, 2017

Service Center They provided excellent customer service in a timely manner. I love the text communication to know when my vehicle is ready including all updates. Plu More

by Dmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tuccio
Jul 28, 2017 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thanks, Dmt! We are working hard to take care of our customers so I'm delighted all went well for you. We'll let Andrew know, too. We can schedule your next visit with text too if you like! Don Hamrick, GM

July 14, 2017

2014 Ram P/U Veronica is a great service writer. She got my truck in and out in a timely manner. She kept me in the loop during the service of my vehicle and mad More

by Dennis Feldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica
July 10, 2017

Best Jeep shop in town. No matters the size of the problem with my Jeep, these folks can fix it. And Andrew is the man to see if you have problems. He is my go to guy. More

by Red Punisher Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew at the Service desk and Abel the mechanic
July 01, 2017

Excellent Thank you very profesional team work I will recommend this facility to my family and friends any time for service the best in town thanks again More

by Cachanilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell white
Jul 06, 2017 -

Chapman Las Vegas Dodge Chrysler Jeep Ram responded

Thank you, Cachanilla! Russell White is one of our gems & he knows that taking great care of our customers is where it’s at! We’ll share your review with him, I know he will appreciate that & your referrals! Don Hamrick, GM

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