Chapman Las Vegas Dodge Chrysler Jeep Ram

POOR REPAIRS!!! On October 13, 2017 I took My Chrysler PT Cruiser into Chapman Chrysler because the Engine Light was staying on and I could not drive faster than 30MP On October 13, 2017 I took My Chrysler PT Cruiser into Chapman Chrysler because the Engine Light was staying on and I could not drive faster than 30MPH. If I did My car would run hot. After My Chrysler was diagnosed I was told by the Service Advisor, Andrew Tuccio, that I needed $Thousands of Dollars worth of work done to get My car in complete tip-top condition. I took a Self-Educated “Leap of FAITH” and had all the work done because I have Very, Very Important things to do and Dependable Transportation is necessary. So I Invested My Sweet Money. Who better to fix My Chrysler, and give Me driving “Peace Of Mind” than a Chrysler Dealership, right??? Wrong!!! When Andrew Tuccio said they had repaired My Chrysler on October 26, 2017, I took My car for a Test Drive and was satisfied. I Invested My Money with Chapman-Dodge-Chrysler and left. They had My Chrysler for 13 days. The time of repair had to be extended because a bad MOPAR Powertrain Control Module (PCM) was installed and had to be removed and another ordered and put in. On October 28, 2017, TWO DAYS LATER, I had My Chrysler PT Cruiser TOWED back to Chapman-Dodge-Chrysler because ANOTHER bad MOPAR Powertrain Control Module (PCM) was installed in My car by Chapman-Dodge-Chrysler and was not detected at the time of installation. On October 31, 2017, I was again told by Andrew Tuccio that My Chrysler was repaired and I took My car on a Test Drive and accepted My Chrysler from Chapman-Dodge-Chrysler that day, on October 31, 2017. On November 10, 2017, TEN DAYS LATER, My Chrysler’s ENGINE LIGHT came back on!!! Remember, the ENGINE LIGHT was the reason I took My Chrysler to Chapman-Chrysler-Dodge on October 13, 2017, in the FIRST PLACE. I took My car BACK to Chapman Dodge-Chrysler again on Saturday, November 11, 2017. My car is at that Dealership as I write this to you. I AM being taken advantage of. They have My Money. I have nothing. In the legal world that is called being “scammed” or “robbed.” Being a Black Skinned Man does not make Me a fool. I AM angry but not emotional. An emotional mind is not rational and cannot think strategically. It is Chapman Dodge-Chrysler who is not rational and IS obviously Incompetent and their repair work cannot to be trusted. Thank God I was not on the Freeway on a trip to California, Utah, etc. this Veteran’s Day weekend which has been spoiled. Isaiah 41:10 “Fear Not; for I AM with you: be not dismayed; for I AM your God: I will Strengthen you; yea, I will Help you; yea, I will Uphold you with the Right Hand of My Righteousness [Christ].” To Be Continued. More

Service/Employees are Second to None Service is amazing and you do not need an appointment for oil change! I was greeted before I even shut the motor off and the oil change took only an h Service is amazing and you do not need an appointment for oil change! I was greeted before I even shut the motor off and the oil change took only an hour. I will be going back every 6 months/3000 miles :D More

Service Center at Chapman Dodge Andrew, our service advisor, is and has always been super helpful. He is very knowledgeable in his field and is always very pleasant to speak with re Andrew, our service advisor, is and has always been super helpful. He is very knowledgeable in his field and is always very pleasant to speak with regarding our vehicles. Thank you, Andrew and all of Chapman Dodge for always being so helpful!! More

Excellent service We were traveling through Las Vegas, truck quit us, towed to nearest Dealership, which happened to be Chapman, it was almost closing time, they got u We were traveling through Las Vegas, truck quit us, towed to nearest Dealership, which happened to be Chapman, it was almost closing time, they got us a rental, (we paid, they made the arrangement), said they would call us in the am, they did, confirmed what we thought was wrong, ( a h2o pump and belt), we asked to be out of the dealership by noon, they had our truck done by 10am. Dominique was our contact at the service department, talked fast, but went over and beyond our expectations! Very good experience!! Thank you Chapman Service department!!! More

new car buyer My wife and I wanted to get a new van as I had just recently received a large back payment from the VA for compensation for service connected disabili My wife and I wanted to get a new van as I had just recently received a large back payment from the VA for compensation for service connected disability. This is the first time we have been able to afford a new vehicle since we first got together more than 27 years ago. It is also the first time in getting a new for me since I received my inheritance in 1965. To say that this was an incredible experience would be a understatement at the least. The salesman and finance departments went out of their made to make sure this was as easy and is to go through as possible. A Very Well Done to all who worked on this for us. John "Jesse" Redmon and Cassandra Lewis More

Oil change and service recall Would like to send out thanks to all the people in service always a pleasure to work with Andrew has been so helpful you got a good one there hope he Would like to send out thanks to all the people in service always a pleasure to work with Andrew has been so helpful you got a good one there hope he stays as long as keep my truck. Thanks More

Great Service! Thanks for everything! Things can be so bad when it comes to cars and needed service, but Anthony knows how to make it easier to handle! He is very un Thanks for everything! Things can be so bad when it comes to cars and needed service, but Anthony knows how to make it easier to handle! He is very understanding and works with your schedule! Thumbs up Chapman For having Anthony as part of your team! More