Chapman Las Vegas Dodge Chrysler Jeep Ram

THE PRICE FOR AN ALINEMENT WAS VERY HIGH $89.00 PLUS I THE PRICE FOR AN ALINEMENT WAS VERY HIGH $89.00 PLUS I HAD IT DONE THIS TIME BUT WILL RETHINK ABOUT IT IF THERE IS A NEXT TIME. I LIKED THE WAITIN THE PRICE FOR AN ALINEMENT WAS VERY HIGH $89.00 PLUS I HAD IT DONE THIS TIME BUT WILL RETHINK ABOUT IT IF THERE IS A NEXT TIME. I LIKED THE WAITING ROOM NICE AND CLEAN THE COFEE WAS VERY GOOD AND THE BUNS TOO.TO PUT A TV IN WAS ALSO A GOOD IDEA IT MADE THE WAITING GO BY FASTER AND I THANK YOU FOR ALL OF THAT. More

It was a pleasant experience at your shop. It was on time, and they found a leak which was covered by warranty and fixed it right away. The people were nice and checked if I was being helped. For the ad time, and they found a leak which was covered by warranty and fixed it right away. The people were nice and checked if I was being helped. For the additional fixing, I was offerred the shuttle services. More

I still not sure how and why the resonator keep going bad , this is the third time, Do you have any other reference information I can read or maybe get the manufacturer to explain in detail the reason why i , this is the third time, Do you have any other reference information I can read or maybe get the manufacturer to explain in detail the reason why is this happen. I would like to get a picture of the parts and a price I assume the part number is 5137154AC , maybe I should keep one extra, just in case? I whish there is a way to tell when is going to brake ? Thank You More

54000 mile service good. Brake service appears to have corrected problems from new brake shoes and new rotors previously installed plus more brake work required this trip. Three service visits for brakes corrected problems from new brake shoes and new rotors previously installed plus more brake work required this trip. Three service visits for brakes with result that each visit cost another 200-300 dollars on top of earlier visits. Now with third bill it appears bakes work OK. More

I appreciated how thorough my car was checked out and each item explained to me by Anthony. I thought it was great the agency has suttle service even for as far west as I live. My car was ready when pr each item explained to me by Anthony. I thought it was great the agency has suttle service even for as far west as I live. My car was ready when promised and someone sent to pick me up the next day as requested. It was a positive experience the whole time. Thanks..... Dorothy Turner More

I have been back 3 times with a vehicle I purchased for the same reasons. It appears fixed FINALLY. They were helpful and understood my anger about this problem. Hopefully I will not have to take it back a the same reasons. It appears fixed FINALLY. They were helpful and understood my anger about this problem. Hopefully I will not have to take it back again. I trusted this dealershiop due to word of mouth. So far they have not lived up to the recommendation. I hope this starts it back on the right track! More

I have been bringing my 08' Dodge Ram 3500 into Chapman since I purchasd it in 2009 (from another dealer out of state). The level of service and the consistent quality given me by those in the service dep since I purchasd it in 2009 (from another dealer out of state). The level of service and the consistent quality given me by those in the service department at Chapman has been outstanding. There have been several service advisors - from Bem Morris, to Adan Mendez, to Gage Garrison. All of whom have been very helpful and informative. I have had a few recall notices taken care of and had my vehicle serviced at least four times in the past 6 months. I do a lot of traveling and need to have dependable transportation. Chapman's service department has made it so I do not worry about mechanical or electrical breakdowns when I am on the road. I always recommend Chapman to my freinds and will continue to do so. Thank you for the great service. More

Mike was very informative and helpful, he went out of his way to have my brakes checked only to report I had plenty of wear left on them and they did not need replacing. So many times mechanics will recomme way to have my brakes checked only to report I had plenty of wear left on them and they did not need replacing. So many times mechanics will recommend replacement even when it is not needed. Mike Reynolds is a great asset to your company. More

The service manager was very pleasant, welcoming. I assume that the repair is great,(hoping that I won't have any future problems). My biggest problem is leaving my van overnight. I know that someti assume that the repair is great,(hoping that I won't have any future problems). My biggest problem is leaving my van overnight. I know that sometimes it's necessary, but a 1:30 PM arrival should be early enough for same day service. It's a good thing that I'm retired and can get a ride during servicing period. I wish the system where simpler: make an appointment, deliver vehicle, service begins right then, customer leaves with smile on face for not having to wait for an excessive period. However, if work is extensive, owner finds out immediately and can make appropriate adjustments in his schedule. More

you really have a great team in your service department. i would exceptionally like to thank mr. tony santos for his outstanding customer service. he represents your team to be top notched!! he had recentl i would exceptionally like to thank mr. tony santos for his outstanding customer service. he represents your team to be top notched!! he had recently coordinated fixing a window problem that was under warranty and had also coordinated fixing my front brakes. looking forward to having more future visits. thank you... More